8/10 Good
inga
Traveled with partner
Mar 18, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is beautiful, specially at night. The Beach Bar was our favourite place to hang out at night. Staff is so welcoming and friendly, amazing service at the bar. Yanna and Donna were amazing servers. Jetski with Miguel was awesome! We had so much fun, Miguel is an absolute amazing person and instructor. Great place over all and everything is build around you to enjoy!
However the beach , is not a beach to enjoy. It’s extremely small and muddy, not enjoyable.
Children are all over the place running around on the loose.
If you are a smoker , you are in trouble, even though there is no sign of “no smoking”. Resort has no designated area and you have to go to parking area to smoke.
We went once to Mahena and our male “superman” server was no where to be found. Even when I was looking for him to pay bill, another staff approached us and took money from us. All I want it is to order a piece of cake with candle to wish my hubby happy birthday, after not a cheap dinner.
Also unnecessary fees at the end, such as parking fee for each day, destination fee n etc.