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"I was disappointed that the restaurant was closed and I had to pay for parking. The website stated free parking and I had not been charged other time ... " More

By a verified traveler on Mon 19 Aug 2019

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Traditional Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$94* Per night/room Mar 8 - Mar 9

Traditional Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Dining Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Hotel near Minnesota State Capitol in St. Paul

Downtown St. Paul stay

Within a 15-minute walk of this Downtown St. Paul hotel, you'll find Minnesota State Capitol and Xcel Energy Center. RiverCentre and Ordway Center for the Performing Arts are also within 2 miles (3 km).

Renovated in 2017

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free buffet breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 127 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Best Western Plus Capitol Ridge ratings based on 23 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Capitol Ridge

Everyone (7) Couples (1)
4 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by GM

Thank you for your review, we appreciate the feedback.

3 out of 5
I was disappointed that the restaurant was closed and I had to pay for parking. The website stated free parking and I had not been charged other times I had stayed at the hotel.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by Manager

I am sorry to hear that you were not notified prior to your reservation that there is a parking fee. We are adding additional hours to our restaurant in the near future. Thank you, we appreciate for your feedback.

5 out of 5

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by Dominic

Thank you for your survey.

2 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 15, 2019 by Dominic

Thank you for your survey.

5 out of 5
Friendly staff, free shuttle to Xcel Center, comfy beds

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 8, 2019 by Dominic

Thank you for your review. We look forward to your next stay with us.

4 out of 5

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jul 12, 2019 by Paul - Area Manager

Thank you for staying with us and for the rating. We look forward to your return.

4 out of 5

Nice hotel

Pros: I appreciate having the free shuttle service available as well as the friendly helpful staff at the front desk.
As much as I like the hotel and have stayed there a several times. This was the first time I was disappointed in the shuttle service. The driver started driving off before I was completely buckled in, so as a result of his quick driving into the turns several of my personal items fell to the floor of the van as I was trying to get buckled up. He also had gotten an alert from his cell phone and looked at his cell phone while driving. Unfortunately I did not get the gentleman's name but the shuttle service was used approximately 3:15pm on Friday May 18th from the State Office Building back to the hotel.

Posted by on May 20, 2018

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Comment from Hotel Management

Jun 18, 2018 by Lee Fundanet

Thank you for the comments and choosing to stay with us here in St Paul. I have used your comments as a coaching opportunity with our Staff. We hope to see you again soon! Hotel GM

5 out of 5

Perfect hotel for Downtown St Paul

Pros: Free Parking, Free Shuttle, Nice lobby and clean rooms, Nice Staff.
Location: Close to Downtown St. Paul. Perfect for events at Xcel Energy Center or the Science Museum.
We had tickets to the Wild game and this hotel was the closest to the Xcel Energy Center with also free parking. They have a free shuttle to drop you off and pick you up right at the stadium gate. Hotel is freshly remolded and the staff is very friendly and helpful. We loved our stay. If we ever need to stay in St. Paul again, we will stay here!

Posted by on Nov 22, 2017

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Comment from Hotel Management

Dec 7, 2017 by Lee Fundanet

Adam, Your notes have made my Morning!! Thank you for the comments and We are thrilled to have your loyalty here in St Paul. I would love to meet you in person next time your in town! See you soon. Lee Hotel GM

5 out of 5

Perfect for me.

We came to town for a concert at the xcel center. The hotel was perfect, close enough we could walk or they provide a shuttle to and from. The bed was very comfortable and the room quiet. Water pressure in the shower was great, so often this is a disappointment at hotels. We did not get up for the breakfast so I cannot comment on that. But overall I can not wait to come back again. They are renovating right now and I look forward to seeing the results.

Posted by , from Northern Wisconsin on Oct 10, 2016

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Comment from Hotel Management

Dec 12, 2016 by Chad

Thank you very much for your review. We will be continuing the room renovations through the winter.

2 out of 5

Not The Best Western assumed came with ALL Best W

Facility musty, on our floor the ceiling tiles were buckled and falling(as if something flooded above),wall paper was just hanging down and bits were flying around, and 5 large commercial fans going both nights we were there. When I called down to ask about the situation and the noise, the response was they were just drying the rug, that was at 3pm Friday, we checked out on Sun. When we arrived there was No toilet paper or tissues in the room and 1 set of towels. When we tried the in-house restaurant there was No staff in restaurant, bar area at all. We went looking for someone and a customer walked in the kitchen to tell them we were there. The waitress said-well we're a little busy for a catered deal. I wish I had known the location also. It worried me that there was a police officer telling the desk staff he "got them in the cuffs without much trouble" then I noticed the housing developments near by. Would not have booked it, and will not in the future.

Posted by , from Des Moines, IA on Jul 18, 2013

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About the Best Western Plus Capitol Ridge

Location 161 Saint Anthony Avenue, St. Paul, MN 55103

Property Features

Best Western Plus Capitol Ridge offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. The business-friendly Best Western Plus Capitol Ridge also features a vending machine, concierge services, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Best Western Plus Capitol Ridge was completed in June 2017. This St. Paul hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 10 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1962
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) (13.5 km / 8.4 mi)
  • Train station: Saint Paul Union Depot (3.1 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Capitol Ridge offers 127 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This St. Paul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Peddlers Pub - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Peddlers Pub - This bar serves lunch and dinner. A children's menu is available. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 70 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property only accepts debit or credit cards and credit cards for all bookings and onsite payments. Cash is not accepted. Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts debit or credit cards and credit cards for all bookings and onsite payments. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Kelly Inn St. Paul
  • Best Western Plus Kelly Inn St. Paul
  • Best Western Plus Kelly St. Paul
  • Kelly Inn St. Paul
  • Best Western Plus Capitol Ridge Hotel St. Paul
  • Best Western Plus Capitol Ridge Hotel
  • Best Western Plus Capitol Ridge St. Paul
  • Best Western Plus Capitol Ridge
  • Plus Capitol Ridge St Paul
  • Best Western Plus Capitol Ridge Hotel
  • Best Western Plus Capitol Ridge St. Paul
  • Best Western Plus Capitol Ridge Hotel St. Paul

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.