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"Nothing unique room small not much room to walk around or to sit and eat " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

Motel near Patrick Henry Mall in Newport News

City center stay

Within 6 miles (10 km) of this Newport News motel, you'll find Christopher Newport University and Patrick Henry Mall. Boo Williams Sportplex is within 6 miles (10 km) and Hampton Roads Convention Center is within 9 miles (15 km).

Business services

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and laundry facilities and free newspapers are also offered.

Free WiFi, comfy beds

The 59 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Oct 25 - Oct 26

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Center Inn Newport News-Hampton ratings based on 6 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for City Center Inn Newport News-Hampton

Everyone (2) Family (1)
3 out of 5
Nothing unique room small not much room to walk around or to sit and eat

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 8, 2021 by Manager

We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We hope to see you again and that you'll finally be truly impressed with our improvements. Thank you!

3 out of 5
It’s ok just wanted to wake up to breakfast in the morning.

Posted by , from Norfolk va on Jul 4, 2020

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Comment from Hotel Management

Jul 7, 2020 by Manager

Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Great location Needs better pillows, current ones are very small and shrink with pressure

Posted by , from Roanoke, VA on Feb 23, 2020

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Comment from Hotel Management

Mar 3, 2020 by Jay

Thank you for taking time out and completing the survey, we appreciate the feedback and your loyalty to our property. We look forward to seeing you soon!

4 out of 5
some of the unit hardware is aging. Things like clock and coffee maker. One light switch did not control anything. Lights were so dim (other than bath) I could not read by them. Chair was in wrong place to use to read also.. Again, most was due to the face it is an aging property. I did like having both fridge and microwave though I did not use either this time.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Jay

We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your feedback. Thank you,

1 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 14, 2019 by Jay

Thank you for your review of our property! I would like apologize with the issue you had with our staff. I would like to say we have a great staff but I will discuss the issue with the staff, so thing like this wont happen in the futrue. If there is anything we can do for you in the future, please do not hesitate to let us know

2 out of 5
not overly impressive, a bit of a dive, the television did not even work

Posted by on May 5, 2019

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Comment from Hotel Management

Jun 23, 2019 by Jay

First I would like Thank You for staying with us. We would like to apologize with the issues you had at our property. We did have the Maintenance manager look over the T.V. and did not find any issues. Again we do apologize, if you have any questions please give us a call. Thank you

About the City Center Inn Newport News - Hampton

Location 945 J Clyde Morris Blvd, Newport News, VA 23601

Property Features

Public spaces have free WiFi. Business amenities include a business center and a meeting room. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly City Center Inn Newport News-Hampton. Free self parking is available. This Newport News motel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Built in 1989
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Newport News Station (9.6 km / 5.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

City Center Inn Newport News-Hampton offers 59 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 30-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the motel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Newport News
  • Quality Newport News
  • City Center Inn Newport News
  • City Center Newport News
  • City Center Inn News-Hampton
  • City Center Newport News-Hampton
  • City Center News-Hampton
  • Motel City Center Inn Newport News-Hampton Newport News
  • Newport News City Center Inn Newport News-Hampton Motel
  • Motel City Center Inn Newport News-Hampton
  • City Center Inn Newport News-Hampton Newport News
  • Quality Inn
  • City Center Inn
  • City Center Inn Newport News Hampton
  • City Center Inn Newport News - Hampton Motel
  • City Center Inn Newport News - Hampton Newport News
  • City Center Inn Newport News - Hampton Motel Newport News

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.