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4.2 out of 5

"Universal Fast Pass, proximity to the parks, friendly service " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

Family-friendly 4-star resort near Universal Studios Florida™

Orlando retreat

Within a 15-minute walk of this Southwest Orlando resort, you'll find Universal Studios Florida™ and Universal CityWalk™. Universal’s Islands of Adventure™ and Universal’s Volcano Bay™ are also within 2 miles (3 km).

Poolside dining

This smoke-free resort includes 3 restaurants, an outdoor pool, and a fitness center. There's fun for all ages with a children's club and a theme park shuttle, and supervised childcare is an added bonus. Enjoy the sauna and perks like free WiFi.

Free WiFi, iPod docks

In addition to flat-screen TVs with cable channels, the 650 guestrooms offer free WiFi and iPod docks. Other amenities include 24-hour room service, premium bedding, and coffee/tea makers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$473* Per night/room Mar 3 - Mar 4

Club Room, 1 King Bed, Non Smoking (Hard Rock Club)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Non Smoking (Future Rock Star Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Universal's Hard Rock Hotel ® ratings based on 115 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Universal's Hard Rock Hotel ®

Everyone (14) Family (7)
5 out of 5
Universal Fast Pass, proximity to the parks, friendly service

Posted by on Jan 20, 2020

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5 out of 5
Walking distance to the universal studio park. Fun pool for kids and sanded pool deck.

Posted by on Nov 5, 2019

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5 out of 5

Posted by on Oct 28, 2019

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5 out of 5
I liked it was in walking distance to Universal Parks. Didn’t like how they charge you separately for parking per day when you rented a room that should come with at least one spot.

Posted by , from West Palm Beach on Oct 9, 2019

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5 out of 5
We love everything! Staff was friendly. Love how we get fast passes to universal

Posted by on Oct 1, 2019

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5 out of 5
Fantastic hotel! This is the second trip to Universal Studios we have taken and chose to stay at the Hard Rock Hotel again. The location is the best - it's the closest hotel to the parks and Citywalk. The Fast passes make the price well worth it - you can get through the parks and everything you want to do there so quickly because of the minimal wait times. The pool area is fun - the day we hung out by the pool there was a DJ and everything. The kids loved it and absolutely loved the waterslide. Great hotel for music fans - there's always music videos playing in the lobby and tons of rock and roll decor and memorabilia worn by music icons. Highly recommend!

Posted by , from MA on Jun 30, 2019

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5 out of 5
Such a fun place to stay! Definitely worth it to get the express passes :)

Posted by on May 6, 2019

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5 out of 5
Cool rock memorabilia on site. Great selection of restaurants on site. Beautiful grounds. Walk to parks!

Posted by , from Orlando, FL on Mar 23, 2019

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5 out of 5
The pool area was amazing! The staff was extremely friendly and helpful.

Posted by on Feb 24, 2019

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5 out of 5

Posted by on Nov 13, 2018

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About the Universal's Hard Rock Hotel ®

Location 5800 Universal Blvd, Orlando, FL 32819

Renovations + Closures

The property will be renovating from 20 April 2020 to 15 June 2020 (completion date subject to change). The following areas are affected:

  • Dining venue
  • One of the dining venues

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

As a guest of Universal's Hard Rock Hotel ®, you'll find an outdoor pool, a waterslide, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this resort measures 6000 square feet (557 square meters) and includes a conference center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Universal's Hard Rock Hotel ®. Parking is available for a fee. This 4-star Orlando resort is smoke free.

  • 650 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Waterslide
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (27.1 km / 16.8 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Universal's Hard Rock Hotel ® offers 650 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Palm - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

Velvet Bar - Overlooking the pool, this lobby lounge specializes in regional cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Beachclub - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Emack and Bolios - This restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include a waterslide, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Beach volleyball on site
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome for a fee per accommodation, per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per accommodation, per stay
  • An in-room microwave is available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Orlando
  • Hard Rock Hotel Universal Orlando
  • Hard Rock Hotel Universal Orlando Orlando
  • Hard Rock Orlando
  • Hard Rock Orlando Universal
  • Hard Rock Universal Orlando
  • Hard Rock Universal Orlando Orlando
  • Hotel Hard Rock Universal Orlando
  • Universal Hard
  • Universal Hard Rock Orlando
  • Universal's Hard Rock ® Resort
  • Universal's Hard Rock Hotel ®
  • Universal's Hard Rock Hotel ® Resort
  • Universal's Hard Rock ®
  • Universal's Hard Rock Hotel ® Orlando
  • Universal's Hard Rock Hotel ® Resort Orlando

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Promotions

Exclusive Theme Park Benefits and More

Book a stay in any room or rate category and receive the following benefits:



Early Park Admission to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (Valid theme park admission required. Select attractions.)


Requires theme park admission. Early Park Admission begins 1 hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando, and Universal’s Volcano Bay™. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.



Complimentary Club-to-Club access at Universal CityWalk™ to select venues for the length of your stay. (age restrictions apply)


Valid for registered Universal hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability.



Skip the regular lines with free Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s

Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™ (value of USD 129 per person, per day).


Valid theme park admission required. Not valid at Universal’s Volcano Bay™). Value based on average price of a 2-Park Universal Express Unlimited™ pass ranging between USD 84.99 and USD 189.99. Valid at Universal

Studios Florida and Universal’s Islands of Adventure. Not valid at Pteranodon Flyers™ at Universal’s Islands of Adventure. Excludes separately ticketed events. Benefit

valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of

hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.



Resort-wide charging privileges and complimentary delivery of merchandise



Universal Orlando™ Character appearances with popular theme park characters



Universal Orlando™ Golf Program, providing preferred tee times and complimentary transportation to select area golf courses.


Restrictions apply and benefits are subject to change without notice. All Rights Reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. © 2019 Universal Orlando. All rights reserved.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.