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Universal's Hard Rock Hotel

4.0 star property
Family-friendly hotel with 3 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Universal's Hard Rock Hotel

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock
Point of interest
Exterior
Lobby lounge, pool views, open daily
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Laundry

Explore the area

Map
5800 Universal Blvd, Orlando, FL, 32819
  • Universal CityWalk
    ‪11 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Universal’s Islands of Adventure
    ‪16 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

  • 800 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 542 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Orlando

Florida Center stay.Within a 15-minute walk of this Florida Center hotel, you'll find Universal CityWalk and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 miles (3 km).

What's nearby

  • Universal Orlando Resort - 6 min walk - 0.3 miles
  • Universal CityWalk - 11 min walk - 0.6 miles
  • Universal Studios Florida - 13 min walk - 0.7 miles
  • Universal’s Islands of Adventure - 16 min walk - 0.9 miles
  • Universal’s Volcano Bay - 6 min drive - 2.8 miles

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪Red Oven Pizza Bakery - ‬13 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk

About this property

Universal's Hard Rock Hotel

Family-friendly 4-star hotel near Universal CityWalk
As a guest of Universal's Hard Rock Hotel, you'll find an outdoor pool, a waterslide, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5995 square feet (557 square meters) and includes a conference center. Early theme park entry, express theme park tickets, and a vending machine are also featured at the family-friendly Universal's Hard Rock Hotel. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

  • 650 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Meeting rooms
  • 5995 sq ft of conference space
  • 557 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Universal's Hard Rock Hotel offers 650 accommodations with iPod docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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  • Pet friendly
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, 1,583 reviews
The price is $613
includes taxes & fees
$545 per night
Apr 10 - Apr 11
Universal’s Loews Royal Pacific Resort

Property amenities

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Frequently asked questions

How close is Universal's Hard Rock Hotel to the airport?

Universal's Hard Rock Hotel is 13.5 mi (21-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

How much does it cost to stay at Universal's Hard Rock Hotel?

As of Mar 17, 2025, prices found for a 1-night stay for 2 adults at Universal's Hard Rock Hotel on Apr 7, 2025 start from $616.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Universal's Hard Rock Hotel have an airport shuttle?

Airport shuttle services are not available at Universal's Hard Rock Hotel.

Does Universal's Hard Rock Hotel offer free breakfast?

Free breakfast isn’t offered at Universal's Hard Rock Hotel, but cooked-to-order breakfast is offered for a fee of between USD 5 and 40 for adults, USD 5 and 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Universal's Hard Rock Hotel?

No, there is no casino at this hotel.

What time is check-in at Universal's Hard Rock Hotel?

Check-in begins at 4:00 PM.

Is there free parking at Universal's Hard Rock Hotel?

Free parking is not available at this hotel. Self parking is available for USD 36 per night, and valet parking for USD 45 per night.

Does Universal's Hard Rock Hotel have a pool?

Universal's Hard Rock Hotel features an outdoor pool.

Does Universal's Hard Rock Hotel have a restaurant?

There are 3 onsite restaurants, offering options like American cuisine, pool views, and al fresco dining.

Does Universal's Hard Rock Hotel have a spa?

There are no spa services available at this hotel.

How close is Universal's Hard Rock Hotel to downtown Orlando?

Universal's Hard Rock Hotel is 6.7 mi away from Orlando.

Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1009 reviews
Rating 8 - Good. 164 out of 1009 reviews
Rating 6 - Okay. 77 out of 1009 reviews
Rating 4 - Poor. 26 out of 1009 reviews
Rating 2 - Terrible. 23 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was one of the coldest hotels I’ve ever stayed out. While the temperature dropped significantly the hotel were unable to adjust making it really cold place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Liyuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not clean

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Family Xmas Trip
Such a great trip! Niceat young lady who checked us in late Friday night! Room waa so amazing that both kids came to stay! Of courae that waa awesome for me! The whole weekend was great! Hotel service ....amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for universal
Short but lovely stay. Loved having the fast passes for universal. Will stay again next time we visit the parks.
Beautiful lobby
Stayed 1 night in Dec 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vivek

Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jose

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air ducts are nasty, power outlets are worn out that dont hold what you plug, bed lights do not work, You can see its not clean
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hard Rock
Rooms are a good size. There is very little recycling options in the room or around the hotel. Only 1 USB socket in the whole room.
Sign as you start up the drive
Welcome mat
Standard room
Guitar art
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel except it can be noisy at times (hear people yelling or the TV in other's rooms).
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Had to call an engineer as light fittings in the bathroom were hanging down and lights flickering. Sprinkler was just fitted as a hole in the ceiling. Tv would not work (couldn’t even switch it off). The sound of children shouting down the corridors first thing in the morning and at night was not appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcio

Stayed 2 nights in Oct 2024

2/10 Terrible

Anungose

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This was our fourth time staying here and it has gone DOWN HILL. Booked rock royalty level and it was not worth it. Got to the hotel early and was told our room would be ready in “a few hours” so we swam for the afternoon. When we checked to see if our room was ready 3hrs later, we were met with the most rude staff who couldn’t answer a simple question. Finally got our room and card didn’t work. They made us wait HOURS. Our room was never cleaned during our entire visit which we felt was intentional because we expressed our frustration. TDLR save your money and stay anywhere else but hard rock.

8/10 Good

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boat ride to the parks
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Stayed 7 nights in Aug 2024

6/10 Okay

tony

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Glorianna, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast and I love that you can walk to the parks. We ate at The Palms and loved it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel at universal
The hotel was fantastic, as soon as you walk into the lobby area there is a lovely smell. The area is beautiful with a view of the pool, there is a huge tv screen to the side with seating area where they play music videos. The lobby toilets had a seating area in them with a separate make up area too. The room (7th floor rock royalty king size ) was incredible. The bed is the biggest I’ve seen, and the pull out sofa bed is easily a double size. There are coffee/tea facilities with shower over bath, all lovely. Being on the 7th floor meant you had access to the private lounge which served breakfast and snacks throughout the day with drinks reception in the evening. The pool area is lovely, we only went at night as only stayed one night for the express passes, however, they play music through the speakers underwater and play films in the evening too. Nice bar and restaurant area although we didn’t order anything during our stay. We’ll definitely be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing location
Loved the hotel, the staff were amazing and pool scene was lovely. So close to the parks.
Stayed 1 night in Oct 2024

8/10 Good

Hezkel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for early access to the parks, express passes and to stay in a hard rock hotel for the first time. The room was sold as suitable for a family of 5 (kids ages 10-12) there were only 2 double beds and we had to pay an extra $35 plus tax for a roll out bed on top of the room price and parking price. I wouldn’t stay there again in a hurry. The cost weighed out the experience
Stayed 1 night in Nov 2024