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DoubleTree by Hilton Orlando Airport

4-star property
5555 Hazeltine National Drive, Orlando, FL 1-855-201-7819
3.8 out of 5
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See all 34 travelocity Reviews

"I didn't like that we had to pay $18 for parking when the sign said $10. Also, no transportation available to get to the airport. " More

By a verified traveler on Fri 31 Dec 2021

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Hotel Description

4-star hotel in Airport North

Airport North stay

With a stay at this Airport North hotel, you'll be within 6 miles (10 km) of Florida Mall and 12 miles (20 km) of Aquatica. Universal’s Islands of Adventure and Orange County Convention Center are within 12 miles (20 km).

Renovated in 2018

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour gym and perks like free WiFi and a free area shuttle.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 348 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, premium bedding, and free newspapers are also available.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$142* Per night/room Feb 14 - Feb 15

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Balcony (Interior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Orlando Airport ratings based on 34 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Orlando Airport

Everyone (17) Couples (7) Family (7)
3 out of 5
I didn't like that we had to pay $18 for parking when the sign said $10. Also, no transportation available to get to the airport.

Posted by on Dec 31, 2021

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Comment from Hotel Management

Jan 2, 2022 by John M

Dear Donna, Thank you for your feedback and we will address your concerns with that department. We enjoyed having you stay with us. Hope to see you again and please let us know if there is anything we can do for any upcoming stays at our Hotel. Thank you and travel safe.

3 out of 5
We chose this hotel because it is next to the airport, we had an early flight. An unpleasant surprise was that we did not receive a wake-up call scheduled at 5 am!!! Nobody answered a call at the front desk either when we called to request a key for our car!!! Do not recommend this hotel for travelers.

Posted by on Dec 24, 2021

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Comment from Hotel Management

Dec 26, 2021 by John M

Dear Marina, Thank you for your feedback and we will address your concerns with that department. We enjoyed having you stay with us. Hope to see you again and please let us know if there is anything we can do for any upcoming stays at our Hotel. Thank you and travel safe.

2 out of 5
Nice property but I had a late check in situation and called about noon on the day of my flight to let them know about my very late plane arrival. When I got there, there did not seem to be any evidence that I had communicated with anyone and was lucky to get a room and could not even issue me a key at the time. Not what I needed after a long day.

Posted by , from Mesa on Dec 23, 2021

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Comment from Hotel Management

Dec 25, 2021 by John M

Dear Janese, Thank you for your feedback and we will address your concerns with that department. We enjoyed having you stay with us. Hope to see you again and please let us know if there is anything we can do for any upcoming stays at our Hotel. Thank you and travel safe.

3 out of 5
Unlisted parking and breakfast fees

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by John M

Thank you for your feedback and we appreciate you taking time to let us know how your stay was. Thank you and look forward to your next visit at our Hotel.

5 out of 5
Location and staff’s willingness to please the guests.

Posted by , from HENDERSON on Dec 6, 2021

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Comment from Hotel Management

Dec 7, 2021 by John M

Dear Sonnia, Thank you for your feedback and we appreciate you taking time to let us know how your stay was. Thank you and look forward to your next visit at our Hotel.

4 out of 5
I like the room, don’t like small parking for self.

Posted by on Nov 28, 2021

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2 out of 5
First, the lady at check-in could seem to care less about me checking in. Rarely made eye contact. The room was very nice, the bed extremely comfortable. Plenty of USB ports and power outlets all around the room. Everything was very clean in the bedroom. The bathroom counter and towels were all very nice. The shower looked like Stevie Wonder applied caulking all around and the bottom of the tub was stained light brown. The drain plug was broken and just barely hanging on. The door was so close to the floor that you couldn’t open or close it w/o wadding up the floor mat. Here is where the rub is. Breakfast is a $17 “buffet”. Now, I don’t know about you, but if I’m going to pay $17 for a buffet, it better be pretty nice. This “buffet” was nothing more than what you’d find at a Holiday Inn Express for free. I came in at 9:30pm and after dropping off my luggage, went downstairs to get something to eat. A club and two beers was $30. The club had less meat on it than something you’d buy in a gas station vending machine. And for about 20 minutes, the bartender and another employee were passing off #’s and making googli eyes at each other, whispering in each other’s ear I would stay here again just for the bed and the main room area. But when I take a shower, I like to feel comfortable that I’m not going to get fungus from a dirty tub. And I definitely would not expect a $17 continental “buffet”. I paid less than that in New York City and they had fresh omelets.

Posted by on Nov 27, 2021

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5 out of 5
Very nice accommodations

Posted by on Nov 27, 2021

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Comment from Hotel Management

Nov 29, 2021 by John Meloy

Thank you for your feedback. We look forward to your next visit with us.

2 out of 5
Staff were very off-putting! I did not feel welcomed at this property and was treated as if my presence was a nuisance during check in and check out. I’m very disappointed in the treatment I received at the Hilton Orlando Airport!

Posted by on Oct 17, 2021

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5 out of 5

Posted by on Oct 17, 2021

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About the DoubleTree by Hilton Orlando Airport

Location 5555 Hazeltine National Drive, Orlando, FL 32812

Property Features

DoubleTree by Hilton Orlando Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 11000 square feet (1022 square meters) and includes a conference center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Orlando Airport. An area shuttle within 1.00 mi and a roundtrip airport shuttle during limited hours are free. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Orlando Airport was completed in October 2018. Smoking is allowed in designated areas at this 4-star Orlando hotel.

  • 1 building
  • 348 guestrooms or units
  • 10 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 1989
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 1.00 mi
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

DoubleTree by Hilton Orlando Airport offers 348 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 45-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Landings - This bistro specializes in fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 17 per person (approximately)
  • Self parking fee: USD 17.00 per day
  • Valet parking fee: USD 21 per day (in/out privileges)
  • Extended parking fee: USD 17 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Orlando Airport
  • DoubleTree Hilton Orlando Airport
  • DoubleTree Orlando Airport
  • Hilton DoubleTree Orlando Airport
  • Orlando Airport DoubleTree
  • DoubleTree Hilton Orlando Airport Hotel
  • Crowne Plaza Orlando Airport
  • Doubletree By Hilton Orlando
  • DoubleTree by Hilton Orlando Airport Hotel
  • DoubleTree by Hilton Orlando Airport Orlando
  • DoubleTree by Hilton Orlando Airport Hotel Orlando

You should know

  • DoubleTree by Hilton Orlando Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.