Travelocity Verified Review
"Our room was near the ice machine which was used to get large quantities of ice at 5am both mornings we were there :(. The elevator was also not fully in service. It left us stranded on the 3rd floor twice (we took the stairs down to the lobby). We did notify the front desk and they were working on the situation but the hotel was crowded and the elevator issues were an inconveince."
A verified traveler from Kansas City, MO stayed at DoubleTree by Hilton Kansas City - Overland Park