4/10 Poor
Hector
Traveled with family
Mar 30, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Boy, his hotel has gone down hill in the last few years. Three years ago and prior this was the regular stop for our family group when meeting in the area. Now, the entire place looks rundown and neglected. It is dirty with messy floors and spotted rugs. Our tub and the tub of the other person in our part had black spots in the caulking and the metal braces in the ceiling are rusty. Wallpaper in the main areas was peeling off and there are a lot of water spots in the ceiling. The door of one of the of the rooms given to our group would open almost an inch before the latch caught and the handle was hanging straight down. Many people were coming back to the desk with keys that would not work. Another woman was losing her mind because the king room she reserved months ago was not available because the person who was just in the room left late and they did not anyone to prep the room. The only positive is that the young women behind the desk, who are being inundated with complaints and issues, kept their composure and did a good job. Even the sign by the entrance looked like it should have been replaced a long time ago. The hotel has at the vibe of a place that is just keeping the doors open until they can get another hotel conglomerate to buy it and completely renovate.
Hector
Stayed 1 night in Mar 2024