Nov 4, 2021 by Management
Thank you for your review . The water that supply the houseboat is directly from the marina and its a clean well water. the TV is providing only local channels because there's no cable can reach the houseboat being on the water so we only use antenna. You requested for an early checked in and we complied. You asked how to change radio stations and we politely said its easy to turn the knob and you can figure it out. You were there only for one night, and the cleaning company verified that you stayed there, used 3 towels, the bed was used and trash were left in the houseboat. We responded to your texts timely but not the last text you sent at 4 am as we were sleeping yet.
Free self parking is available.
Free self parking
Air-conditioned accommodations at this houseboat offer complimentary toiletries. Rooms open to balconies. Accommodations at this 3-star houseboat have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Please be advised that this property is a boat and not a standard hotel.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Discover. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.