4/10 Poor
Elizabeth
Traveled with partner
Feb 20, 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Attention adults- this facility is ideal for families with kids, but is not as enjoyable for adults.
The pool was small and packed with kids the whole time. Although I called to verify beforehand that the hot tub was working, when I tried to enjoy it- the heater for the hot tub had malfunctioned and it was cold. It turned out the pool was heated, so I tried that- but the pool was tiny and then a group of kids and adults started a basketball game in the tiny pool so that was that. When I went to get a towel- there were none left.
I was enjoying the comfy sofa and fire during a quiet moment- Sunday morning around 9:30sh when an employee came and decided to vacuum right where I was.
I needed to do a little work- the internet was down the whole weekend. I had to leave the hotel in search of internet.
Went to watch tv- direct tv was not working.
The card reader for the room was malfunctioning- so we had to try both room keys 5, 10, 20 times until it worked.
A different credit card was used for the reservation and at check in- they charged both cards.
Bed was great- food was good- the place was clean- but not worth 180 a night!
Elizabeth
Stayed 2 nights in Feb 2024