Staff was very nice checking in. It was a warm welcome when they had the hot chocolate set up. It was out of the stairs control of how wind people came in and was getting the hot chocolate they could not control how they were reaching in and touching things, the food without the tones or taking more than they needed so that was very unclean area. The room itself was very nasty on the walls they were boogers that look like it been there for a while. The floor was not clean spill something and wipe it up and it was so the towel itself is so dirty the bed felt like somebody was sleeping in it for years you roll over in a big hole of a body print , the vet has so much dirt in them all at night if seemed like somebody was smoking in the room for because it was coming into our room, making me and my daughter cough all night. The shower look like it still had dirt in there from the guest before, then we were killing stink bugs, all in the window , so yes, I will write this a zero if I could but like I stated the staff at the front desk were very nice it’s just the room cleaning. This was not up to par at all. I wish that we could’ve checked into another hotel, but before I even checked in, they had took my money out of my bank account , that was not going to be refundable at all. Would I come back to this hotel? I think I will not because of the nastiness in the room itself and the hotel had a very strong smell of mold in it and they were trying to disguise it with some air filters.