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"Nice place , clean Hard to get into " More

By a verified traveler on Mon 24 Jan 2022

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Hotel Description

Hotel near Utah Valley University in Orem

Close to airport

Stay at this Orem hotel and you'll be within half a mile (1 km) of Utah Valley University and 2 miles (3 km) of UCCU Center. Also, University Place is within 2 miles (3 km) and Brigham Young University is within 6 miles (10 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. A lobby fireplace, a picnic area, and a computer station are also on offer.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Oct 2 - Oct 3

Family Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Orem - Provo ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn & Suites Orem - Provo

Everyone (8) Family (8)
5 out of 5
Nice place , clean Hard to get into

Posted by on Jan 24, 2022

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Comment from Hotel Management

Feb 21, 2022 by Brinley

Thank you for your review and we hope to see you again soon!

5 out of 5

Posted by , from WASHINGTON on Dec 16, 2021

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4 out of 5
Nice place to stay, restaurant close by

Posted by on Sep 5, 2021

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2 out of 5
I was charged twice for the stay. Manager will not be back until next week. Hopefully they will issue me a refund.

Posted by on Jul 31, 2020

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5 out of 5
Easy access, large room. Nice overall, pet friendly

Posted by on Jan 28, 2020

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4 out of 5
For a holiday it was very quiet. Nice breakfast each morning.

Posted by on Dec 2, 2019

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4 out of 5
It was a pleasant stay. The only difficulty is actually finding the property since it is tucked back and signage isn't great.

Posted by on Oct 3, 2019

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4 out of 5
It's close to relatives and easy to get on and off the interstate.

Posted by on Apr 1, 2019

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2 out of 5
Cons: same as above.
Location: Not the best location, but adequate.
Hotel accommodations were very adequate, however, we had to make a change in plans for a second night we had to stay. We were told that the only way to change or cancel reservations was through who we had booked with, i.e., booking, etc. We had not brought booking materials with us on the trip and could not remember who we had booked with for sure, since we book with the ones we feel finds us the best prices and/or accommodations. To our great dismay we were not able to get our room canceled and as a result had to pay for a room we used. There needs to be a more friendly user methodology developed for cancelling reservations. Thank you!!!!

Posted by on Feb 16, 2018

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Comment from Hotel Management

Feb 26, 2018 by Front Office Manager

Dear Anonymous, I am sorry to hear that we fell short of your expectations during your stay. As you were told, when booking through a third party, you are both a customer of theirs and ours, which means we need to get approval from them. I hope that you will give us another chance to provide you with a superior experience. Sincerely, Kevin Capener

3 out of 5

Amazing how the Comfort Inns are different.

Pros: It was in a convenient location
Cons: A little diversity with the breakfasts. It would be nice if the staff spoke english while working around the guest.
Location: Had family near by.
The one in Prescott was excellent all the way around. I was disappointed in this Comfort Inn. The Breakfast was OK, but the quality for the food was much different. All breakfasts had paper thin bacon that was extremely greasy. The room was ok, but they only give you one chair in a multi bed room. The bathroom was roomy, but there was not counter space. I put the ironing board in the bathroom to set stuff on. The cleaning staff seemed friendly when not talking on their cell phones. The cleaning staff only spoke spanish to each other as they wandered up and down the halls cleaning rooms. Not the Hotel's fault, but someone let their kid crap in the pool, just before we got there. The result was the pool was closed, the weather ranged in the mid 90's, with 40-50% humidity and we could not use the pool. Very disappointing.

Posted by , from Whittier, calif. on Aug 10, 2016

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Comment from Hotel Management

Aug 15, 2016 by Front Office Manager

Dear Valued Guest, First off we would like to apologize for not meeting your expectations. We strive to have every guest enjoy their stay with us and we are sad to hear that you did not. We will work with our staff to find ways to fix these issues. Thank you for taking the time to write this review, and once again we apologize for falling short on our part. We would love an opportunity to serve you again and not only meet, but exceed your expectations. Best Wishes, Front Office Manager Comfort Inn & Suites Orem

About the Comfort Inn & Suites Orem - Provo

Location 427 W University Pkwy, Orem, UT 84058

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. The business-friendly Comfort Inn & Suites Orem - Provo also features multilingual staff, a picnic area, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Inn & Suites Orem - Provo was completed in July 2016. This Orem hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Orem Station (3.1 km / 1.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites Orem - Provo offers 77 accommodations with complimentary newspapers and coffee/tea makers. 38-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 7 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Orem
  • Comfort Orem
  • Comfort Inn & Suites Orem Utah
  • Comfort Inn Orem University
  • Comfort Orem University
  • Hotel Comfort Inn & Suites Orem near University Orem
  • Orem Comfort Inn & Suites Orem near University Hotel
  • Hotel Comfort Inn & Suites Orem near University
  • Comfort Inn & Suites Orem near University Orem
  • Comfort Inn Suites Orem
  • Comfort Inn University
  • Comfort University
  • Comfort & Suites Orem Provo
  • Comfort Inn & Suites Orem - Provo Orem
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  • Comfort Inn Suites Orem near University
  • Comfort Inn & Suites Orem - Provo Hotel Orem

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.