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4.5 out of 5

"Hallways smelled like sewer on the fourth floor. The hot tub was not hot, barely warm " More

By a verified traveler on Mon 26 Sep 2022

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Hotel Description

3.5-star golf hotel near Mirror Lake

In Lake Placid

Within a 5-minute walk of this Lake Placid hotel, you'll find Mirror Lake and Lake Placid Winter Olympic Museum. Olympic Center and Lake Placid Club Golf Courses are also within half a mile (1 km).

Free shuttle, parking

The hotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy a meal from the restaurant and perks like free self parking and a free beach shuttle.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$153* Per night/room Dec 19 - Dec 20

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Lake Placid, an IHG Hotel ratings based on 26 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Lake Placid, an IHG Hotel

Everyone (14) Couples (7) Family (6)
4 out of 5
Hallways smelled like sewer on the fourth floor. The hot tub was not hot, barely warm

Posted by on Sep 26, 2022

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Comment from Hotel Management

Sep 27, 2022 by Laurie Reservations Manager

Thank you for the feedback. I do apologize for the issues you experienced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

5 out of 5
Always a pleasure staying at the Plaza.

Posted by , from ADAMS on May 2, 2022

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Comment from Hotel Management

May 2, 2022 by Laurie Reservations Manager

Thank you for the 5/5 rating. It is always a pleasure to have you stay with us and we look forward to your return!

5 out of 5

Posted by , from Clifton Park on Feb 18, 2022

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5 out of 5

Posted by on Dec 4, 2021

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4 out of 5
Because you are a third party, the accommodations were not great. Also could not change or get a better rate.

Posted by on Sep 30, 2021

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Comment from Hotel Management

Oct 3, 2021 by BBradford

Thank you for taking the time to provide feedback. I would like to start off by apologizing for our accommodations not meeting your expectations and for that I truly apologize. We hope that you were still able to have a nice stay with us here at the Crowne Plaza Lake Placid. Best Regards, Bethany Bradford Guest Service Manager

5 out of 5
Incredible views, outstanding cleanliness and superb room! Best shower ever in a hotel.

Posted by , from PATASKALA on Sep 23, 2021

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Comment from Hotel Management

Sep 23, 2021 by Laurie Reservations Manager

Hello Thomas, We are happy to hear that you had a great stay and we appreciate you taking the time to submit a review. Thank you for choosing the Crowne Plaza Lake Placid!

5 out of 5

Posted by on Sep 15, 2021

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5 out of 5

Posted by on Aug 30, 2021

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5 out of 5
Beautiful views and convenient location.

Posted by , from Waltham on Aug 25, 2021

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Comment from Hotel Management

Aug 25, 2021 by BBradford

Thank you for the wonderful review. We are delighted to read that you had a nice stay and that our central location suited you well during your visit! Thank you for choosing Crowne Plaza Lake Placid and we look forward to welcoming you back. Best Regards, Bethany Bradford Guest Service Manager

4 out of 5

Posted by on Jul 24, 2021

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About the Crowne Plaza Lake Placid, an IHG Hotel

Location 101 Olympic Dr, Lake Placid, NY 12946

Property Features

A private beach is featured. As a guest of Crowne Plaza Lake Placid, an IHG Hotel, you'll find an indoor pool, an outdoor tennis court, a spa tub, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 25000 square feet (2323 square meters) and includes a conference center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Crowne Plaza Lake Placid, an IHG Hotel. Free self parking is available. This 3.5-star Lake Placid hotel is smoke free.

  • 246 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Crowne Plaza Lake Placid, an IHG Hotel offers 246 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lake Placid hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

MacKenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing on site
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 16 for adults, USD 10 and USD 16 for children (approximately)
  • Pet fee: USD 20 per pet, per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Club Hotel Lake Placid-Golf
  • Crowne Plaza Lake Placid-Golf Club
  • Crowne Plaza Lake Placid Hotel
  • Crowne Plaza Lake Placid
  • Crowne Plaza Resort And Golf Club Lake Placid
  • Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
  • Lake Placid Crowne Plaza

You should know

  • Pool access available from 11:00 AM to 7:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.