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Hyatt Regency Long Island

3.5-star property
1717 Motor Parkway, Hauppauge, NY 1-855-201-7819
2.7 out of 5
See all 21 travelocity Reviews

"It was nice hotel very friendly staff. I did not get my deposit back and my receipt after checking out " More

By a verified traveler on Mon 22 Mar 2021

Points Of Interest

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Hotel Description

3.5-star golf hotel near Lakeland County Park

Oceanside stay

You'll be within 2 miles (3 km) of Lakeland County Park and 6 miles (10 km) of Blydenburgh County Park with a stay here. Hauppauge Industrial Park and Caleb Smith State Park are also within 6 miles (10 km).

18-hole golf course

A golf course, 2 outdoor tennis courts, and a 24-hour gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy a meal from the a restaurant and perks like free self parking.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 358 guestrooms also offer free WiFi and LCD TVs with cable channels. IPod docks, coffee/tea makers, and down comforters are also available.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$221* Per night/room May 23 - May 24

Room, 2 Double Beds (Pure)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (SHOWER)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Pure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Long Island ratings based on 21 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hyatt Regency Long Island

Everyone (9) Couples (7) Family (7)
1 out of 5
I understand the COVID cleaning protocols are in place but when the hotel is hosting weddings and conferences, the pool is full and the the bar is so crowded that one can’t get through to the elevators it is very self-serving and disingenuous to say that we can’t clean your room to keep you “safe”. We stayed 6 nights and our room was cleaned one time. The carpets in the hallway were never cleaned, there was a half-empty beer can in the hallway for 4 days and we had to use pool towels because we couldn't get housekeeping to refresh our room towels. Substandard hotel. Save your money and stay at a Holiday Inn Express.

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 26, 2021 by Mike

Thank you for your sharing your feedback with us. Please pardon our missed opportunity to provide you with the excellent customer service for which we are known. Hyatt's current COVID-19 cleaning policy is to service rooms on every third day of a guest's stay unless otherwise requested by the guest.

4 out of 5
It was nice hotel very friendly staff. I did not get my deposit back and my receipt after checking out

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 22, 2021 by PL

Thanks so much for taking the time to review - Happy to hear you enjoyed your stay with us.

1 out of 5

Posted by on Sep 27, 2020

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Comment from Hotel Management

Nov 18, 2020 by PL

We hope you return and give us another chance at the Hyatt experience - Thank you for your review - we hope you had safe travel.

1 out of 5
Let me start off by saying I am a longtime visitor of the brand and frequent the establishment in many other cities in the US. The first room we checked into was to say the least dirty. There were stains on the pillows, dead bugs and dust every where. We request another room and was accommodated. To our surprise the second room was no better. We had to literally go out and purchase cleaning products to clean the room ourselves. This was suppose to be a special night out for my Lady and I it was her birthday. By the time we finished we missed our original plans and had to grab take out. We found dust the carpet was filthy, there was what we could only assume what was the previous guest strands of hair in the bathroom on the toilets and next to the bed. To witness this during covid-19 times was very disturbing because if the bare minimums weren't complete we couldn't trust that the room was sterilized free of covid. We were highly disappointed and frankly I was embarrassed, it was a surprise for her birthday.

Posted by , from Long Island NY on Sep 6, 2020

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Comment from Hotel Management

Sep 16, 2020 by David- Ast. General Manager

Good Afternoon, Thank you for your feedback and I'm sorry you had a less than ideal experience at our hotel. I do recall we had a conversation where we discussed your feedback and I am glad we were able to get you in a room for your birthday celebration that met your needs. Thanks again for the feedback so we can continuously improve and we hope to see you again soon!

2 out of 5
Not worth the price, toilet was unbearably disgusting and overall needs a good dusting. Television needs to be upgraded and should at least include a guide for ocassional viewings.

Posted by , from New York on Aug 26, 2020

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Comment from Hotel Management

Feb 19, 2021 by Management

Thank you so much for taking your time to share your feedback with us. Please accept our apologies for your experience. We will most certainly address your feedback with our team and take measures to make necessary improvements. Very much look forward to welcoming you once again. Sincerely,

1 out of 5
Secluded ,set back from main traffic , quiet, convenient

Posted by on Aug 7, 2020

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Comment from Hotel Management

Aug 10, 2020 by David- Ast. General Manager

Dear Anonymous, I'm glad you agree that we have some of the best features of any hotel in Long Island with our prime, park-like setting yet only .5 miles from the freeway, the quiet and serene, restful feeling you get on-property, and convenience to everything there is to see and do in the central long island area! I can only assume your rating of 1 out of 5 is to reflect your frustration that you had to check-out until next time. We can't wait to host you again soon! Thanks for the feedback!

1 out of 5

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 10, 2020 by David- Ast. General Manager

Dear Anonymous, We believe in having a growth mindset here and feedback is sincerely a gift! We're sorry your experience fell short of your expectations, and please reach out and let us know what happened so we can make it right and improve! Thank you again for staying with us and we hope you'll give us another chance soon!

4 out of 5
Very nice location. Our room was immaculate. However some of the furniture was damaged. Staff was friendly, but there was a problem with checking out due to a missing restaurant charge. It took approximate minutes to check out Becaus the person doing the checkout was not trained and several other people were called to assist. The room was a bit noisy. We could hear the guest next-door talking on his cell phone. I would still recommend a location. I am a frequent traveler and this property was very pleasant. Lastly, my husband follows a strict AIP diet. The restaurant server/chef went above and beyond to ensure he didn’t eat any foods that he is allergic to. The meal was EXCELLENT!

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 26, 2019 by PL

Glad to hear you enjoyed your stay - thanks so much for taking the time out to let us know your thoughts. We hope you'll visit again soon!

5 out of 5
We were extremely pleased with our stay.. We didn't use the restaurant; much too high in price. For example, breakfast was $20.00 per person.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by PL

Thanks so much for the great review and feedback! We are happy to hear you enjoyed your stay with us.

2 out of 5
Good price. Room fine. Very confused and understaffed front desk. Many guests complaining that room keys were defective. The restaurant was overpriced; but that is to be expected. When I asked for some bread to go with my dinner, I was told they were "out of bread." There is a problem with mold/mildew smell that is ovwhelming on the "terrace level," and on the main floor. Saw a lot of people walking around wtih cllipboards and cameras, which I hope means serious repairs are under consideration.

Posted by on Aug 30, 2019

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Comment from Hotel Management

Aug 31, 2019 by Florencio

We are very sorry for the inconvenience

About the Hyatt Regency Long Island

Location 1717 Motor Parkway, Hauppauge, NY 11788

Property Features

Hyatt Regency Long Island offers its guests a golf course, outdoor tennis courts, and an indoor pool. There's a restaurant on site. A 24-hour business center and limo/town car service are available. WiFi is free in public spaces. A seasonal outdoor pool, a 24-hour fitness center, and multilingual staff are also featured at the business-friendly Hyatt Regency Long Island. Free self parking is available. This 3.5-star Hauppauge hotel is smoke free.

  • 1 building
  • 358 guestrooms or units
  • 10 levels
  • 18000 sq ft of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Central Islip Station (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Regency Long Island offers 358 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 46-inch LCD televisions come with cable channels and video-game consoles. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Hauppauge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • LCD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Nu Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Basketball on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Kayaking nearby
  • Skydiving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Long Island Wind Watch Golf Club Hauppauge
  • Hyatt Regency Long Island Wind Watch Golf Club Hotel Hauppauge
  • Hyatt Regency Long Island Wind Watch Golf Club Hotel
  • Hyatt Regency Long Island Wind Watch Golf Club
  • Hyatt Regency Long Island Hotel Hauppauge
  • Hyatt Regency Long Island Hotel
  • Hyatt Regency Long Island Hauppauge
  • Hyatt Regency Long Island at Wind Watch Golf Club
  • Hyatt Regency Long Hauppauge
  • Hyatt Regency Long Island Hotel
  • Hyatt Regency Long Island Hauppauge
  • Hyatt Regency Long Island Hotel Hauppauge

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.