"The staff was friendly and I liked the sitting area with the fireplace. The pool was warm and jacuzzi was very nice! The worst part was a 10 o'clock
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With a stay at this Lake George resort, you'll be steps from Fort William Henry Museum and a 5-minute walk from Dr. Morbid's Haunted House. Patriot of Lake George Museum and House of Frankenstein Wax Museum are also within half a mile (1 km).
Multiple dining options
This smoke-free resort features 2 restaurants, a bar/lounge, and an indoor pool. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and airport shuttle. There's a seasonal outdoor pool on site, and a 24-hour front desk and a terrace are also provided.
Fort William Henry Hotel and Conference Center ratings based on 20 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Fort William Henry Hotel and Conference Center
Everyone (17)Couples (2)Family (1)
4 out of 5
Posted by Richard on Feb 20, 2023
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Comment from Hotel Management
Mar 14, 2023
by Kristyn
Thank you so much for your review! We are so glad you enjoyed your stay with us. We look forward to hosting you again in the near future.
3 out of 5
The staff was friendly and I liked the sitting area with the fireplace. The pool was warm and jacuzzi was very nice! The worst part was a 10 o'clock at night our sink was backed up and brown water came out with chunks of hair. It was disgusting. They did come and fix it right away.
Posted by Diana on Dec 29, 2021
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Comment from Hotel Management
Dec 30, 2021
by kristyn
Thank you so much for your review. We are so happy that the issue was addressed quickly.
5 out of 5
Posted by Jeanne on Oct 3, 2021
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3 out of 5
Posted by Deborah on Aug 18, 2021
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3 out of 5
Our room was in the older building, probably why we had issues. Not much attention is paid to it's upkeep. Available parking was limited, had to park in the "No Parking" areas. The A/C was terrible, barely cooled the room down and wouldn't cool at all during the overnight hours. The coffee maker didn't work (the only amenity) and neither did the sound on the TV. The toilet seemed loose from the floor, cracked caulking, shower head moving in the wall. We've stayed there before and things were OK. Must be the luck of the draw. We'll book elsewhere for our next visit, we go to Lake George at least 6 times a year....
Posted by a verified traveler on Aug 2, 2021
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Comment from Hotel Management
Aug 2, 2021
by fwh
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not meeting or exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for all guests in the future. Duly noted on the old building, renovations will begin in November.
I hope that you will consider staying with us again so that we can have another chance to provide you with a memorable experience.
1 out of 5
Terrible
Posted by a verified traveler on Jul 6, 2021
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Comment from Hotel Management
Jul 7, 2021
by kristyn
We're sorry you were unhappy. We will bring your experience to the GM so this will be addressed quickly. Thank you for your feedback.
4 out of 5
Posted by a verified traveler on May 24, 2021
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Comment from Hotel Management
Jun 4, 2021
by kristyn
Thank you for your review!
5 out of 5
Posted by a verified traveler on Jul 22, 2020
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Comment from Hotel Management
Jul 23, 2020
by DJ
Dear Guest, Thank you for taking the survey.
5 out of 5
Just appreciate the helpful staff. They offered excellent suggestions for eating and entertainment.
Posted by a verified traveler on Mar 8, 2020
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Comment from Hotel Management
Mar 8, 2020
by DJ
Dear Guest, Thank you for the review and compliments.
3 out of 5
Great location. We were promised a room with a terrace view, what we got was a generic room
Posted by S, from Roslyn, NY on Sep 23, 2019
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Comment from Hotel Management
Sep 24, 2019
by DJ
Dear S, We apologize for the inconvenience you experienced during your stay.
About the Fort William Henry Hotel and Conference Center
Fort William Henry Hotel and Conference Center offers its guests a seasonal outdoor pool, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Event space at this resort measures 16500 square feet (1485 square meters) and includes conference space. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Fort William Henry Hotel and Conference Center. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. This 3-star Lake George resort is smoke free.
193 guestrooms or units
5 levels
3 buildings
2 dining venues
16500 sq ft of conference space
1485 sq m of conference space
Charging station for electric cars
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Game room or arcade
Terrace
BBQ grill(s)
Outdoor picnic space
Gift shop
Fireplace in lobby
Television in lobby
ATM
Elevator
No smoking on site
Bar or lounge
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Laundry facilities
Arcade/game room
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
Transport
Property shuttles: Airport shuttle
Room Amenities
Fort William Henry Hotel and Conference Center offers 193 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
LED television
Cable channels
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (on request)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Desk chair
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
The White Lion - This restaurant specializes in American cuisine and serves breakfast only.
Sticky Buns Cafe - This café specializes in American cuisine and serves lunch and light fare. Open daily.
Lookout Bar and Grill - This restaurant serves lunch and dinner. Open daily.
Nearby Activities
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Horse riding nearby
Snowboarding nearby
Bicycle rentals nearby
Rock climbing nearby
Mountain biking nearby
Cave exploring/spelunking nearby
Hiking/biking trails nearby
Downhill skiing nearby
Ziplining nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair accessible parking
In-room accessibility (in select rooms)
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Fort William Henry Hotel and Conference Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 30.0 per day.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
Additional inclusions
Bicycle storage
Business center/computer access
In-room bottled water
In-room coffee
In-room safe and safe insurance
Internet access
Nearby fitness center access
Parking
Pool access
Self parking
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately USD 20–30 for adults, and USD 15–25 for children
Airport shuttle fee: USD 75 per person (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping fee: USD 25.00 per day
Rollaway bed fee: USD 30.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fort Henry Hotel
Fort Henry William
Fort Henry William Hotel
Fort William Henry Hotel Conference Center
Fort William Henry Hotel
Fort William Henry Hotel Lake George
Fort William Henry Lake George
Fort William Hotel
Henry William Fort
William Henry Hotel
Fort William Henry Hotel and Conference Center Resort
Fort William Henry Hotel and Conference Center Lake George
You should know
The seasonal pool will open in May and close in September.
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Frequently Asked Questions
Fort William Henry Hotel and Conference Center is 53.1 mi (58-min drive) away from the Albany Intl. Airport (ALB) airport, the closest popular airport to the property.
Fort William Henry Hotel and Conference Center offers an airport shuttle 24 hours a day, for a charge of USD 75 per person, one-way.
This resort is a short 14-minute walk from Lake George Dog Beach and 0.9 mi (2-min drive) from Million Dollar Beach. Don't forget your sunscreen!
Free breakfast isn't offered at Fort William Henry Hotel and Conference Center, but buffet breakfast is offered for a fee of between USD 20 and 30 for adults, USD 15 and 25 for children. It's available every day from 7:30 AM to 11:00 AM.
No, there is no casino at this resort.
Check-in is from 4:00 PM - midnight. A fee applies for early check-in.
Free parking is not available at this resort.
Fort William Henry Hotel and Conference Center features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.
There are 2 onsite restaurants, offering options like American cuisine and light fare.
There are no spa services available at this resort.
Fort William Henry Hotel and Conference Center is 0.4 mi away from Lake George.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
