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4.3 out of 5

"Does anyone live in Monticello ? " More

By a verified traveler on Sat 06 Apr 2024

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Hotel Description

4.5-star luxury hotel near Resorts World Catskills

Close to airport

At this Monticello hotel, you'll be within half a mile (1 km) of Resorts World Catskills and 6 miles (10 km) of Holiday Mountain Ski and Fun Park. Sullivan County Dramatic Workshop - Rivoli Theatre and Monticello Casino and Raceway are also within 6 miles (10 km).

Luxury amenities

This luxury hotel features a casino, a full-service spa, and 6 restaurants. Make the most of the indoor pool and 24-hour gym, and relax with drinks at one of the 6 bars/lounges.

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$149* Per night/room Apr 24 - Apr 25

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Resorts World Catskills Casino ratings based on 34 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Resorts World Catskills Casino

Everyone (17) Couples (9) Family (5)
4 out of 5
Does anyone live in Monticello ?

Posted by on Apr 6, 2024

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Comment from Hotel Management

Apr 9, 2024 by Resorts World Catskills

Thank you for taking the time to leave your review. We have many of our Team Members and Guests who live in Monticello.

5 out of 5
Everything was top notch

Posted by , from NORTH BRUNSWICK on Feb 15, 2024

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Comment from Hotel Management

Feb 19, 2024 by Resorts World Catskills

Thank you so much! We are going to share this with out entire team. Hopefully we'll see you very soon.

5 out of 5

Posted by on Dec 28, 2023

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Comment from Hotel Management

Jan 22, 2024 by Resorts World Catskills

Thank you for taking the time to leave your review! We are so happy to hear that you enjoyed your stay and are looking forward to have you back soon.

5 out of 5
All terrific

Posted by on Nov 18, 2023

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Comment from Hotel Management

Dec 4, 2023 by Resorts World Catskills

Thank you Vivian for taking the time to leave your review. We hope to see you again real soon.

5 out of 5
Nice venue. room was beautiful ! Clean everywhere

Posted by , from yorktown heights on Sep 2, 2023

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5 out of 5

Posted by on Jul 7, 2023

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1 out of 5

Posted by on Jun 27, 2023

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5 out of 5

Posted by on May 29, 2023

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5 out of 5

Posted by on Apr 1, 2023

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4 out of 5

Posted by , from Pittsford on Mar 27, 2023

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About the Resorts World Catskills Casino

Location 888 Resorts World Drive, Monticello, NY 12701

Property Features

Resorts World Catskills Casino offers its guests a full-service spa, an indoor pool, and a steam room. There are 6 restaurants on site. You can unwind with a drink at one of the 6 bars/lounges. Event space at this hotel measures 26996 square feet (2508 square meters) and includes a conference center. A casino, a 24-hour fitness center, and spa services are also featured at the luxury Resorts World Catskills Casino. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Monticello hotel is smoke free.

  • 1 building
  • 332 guestrooms or units
  • 20 levels
  • 6 dining venues
  • 6 bars or lounges
  • 26996 sq ft of conference space
  • 2508 sq m of conference space
  • Built in 2018
  • Casino
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Laundry facilities

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Resorts World Catskills Casino offers 332 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 4 AM to 1:00 PM.

RW Food Hall - This cafƩ serves lunch, dinner, and light fare.

24/7 Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.

Cellaio - This steakhouse specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Good Friends - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Dos Gatos - This cafƩ specializes in Mexican cuisine and serves lunch, dinner, and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Horse riding nearby
  • Hunting nearby
  • Mountain climbing nearby
  • Scooter/moped rentals on site
  • Hiking/biking trails nearby

Spa Services

Crystal Life SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Resorts World Catskills Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55 per night.
  • Cribs (infant beds) are available for USD 55 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • An effective city/local tax rate of 5.0 percent will be charged
  • Resort fee: USD 25.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10ā€“25 per person
  • Airport shuttle fee: USD 300.00 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55 per night
  • Rollaway bed fee: USD 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Resorts World Catskills Casino Hotel Monticello
  • Resorts World Catskills Casino Hotel
  • Resorts World Catskills Casino Hotel Monticello
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You should know

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.