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4.4 out of 5

"Our stay was wonderful. The staff was outstanding. Anyone who has interest should visit the lounge and order a specialty cocktail from the barkeep. ... " More

By a verified traveler on Mon 26 Mar 2018

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Hotel Description

4.5-star beachfront resort with spa

Beachfront retreat

You'll be within half a mile (1 km) of Boots and Birdies and 2 miles (3 km) of Lake Placid Center for the Arts with a stay here. Brewster Peninsula Nature Trails and St. Eustace Episcopal Church are also within 2 miles (3 km).

Luxury amenities

A private beach, a full-service spa, and 3 spa tubs are all featured at this luxury resort. Bring the family and enjoy the free kid's club, bowling alley, and playground. Enjoy a meal from the restaurant and perks like free valet parking and a free beach shuttle.

Junior Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$395* Per night/room Feb 8 - Feb 9

Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Whiteface Lodge ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Whiteface Lodge

Everyone (5)
5 out of 5

Posted by on May 24, 2019

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5 out of 5
Our stay was wonderful. The staff was outstanding. Anyone who has interest should visit the lounge and order a specialty cocktail from the barkeep. It is a real experience and the live music on Saturday night was great. We stayed in a suite which was pricey but well worth the money. We enjoyed it very much and we look forward to returning. Dan Philbrick and Family

Posted by , from rye on Mar 26, 2018

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5 out of 5

Stay was magical

Best atmosphere, best staff, very clean, loved the aderondaik feel. I can not wait to go back

Posted by , from cohoes ny 12047 on Oct 31, 2017

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5 out of 5

Whiteface Lodge

Very beautiful and quite. Great staff and dining experience. Very clean and pleasant. We will definitely come back!!

Posted by , from binghamton ny on May 12, 2016

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5 out of 5

This place is awesome! Well worth the cost.

Pros: We enjoyed everything about this place!
Cons: I'm a complainer and can't find anything to complain about here.
Location: We hiked Whiteface Mt. and made a few other visits. The town of Lake Placid is dated and needs a revitalization. Whiteface Lodge made the trip great!
We had the best experience, can't wait to go back!

Posted by , from Berkeley Heights NJ on Oct 18, 2015

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1 out of 5

Horrible customer service experience... hold onto your wallet!

The Whiteface Lodge is an over-priced resort run by corporate vultures where draining your pocket is more important than good hospitality. Upon making the reservation we mentioned we had two small poms traveling with us and the agent never said it was a problem .Yet the next day we were stopped in the lobby and were told we needed to have the dogs removed from the property immediately. I returned straight to our room to make arraignments and within minutes received a 'courtesy' call from a nasty individual at the front desk informing us that for every day the dogs stayed we would be charged $. I was not even given a chance to find a boarding place yet! I wasted 1/2 day until l found a place for the dogs and it cost over $ for the weekend boarding.Seeing that it was a weekend we could not pick up the dogs until 4:00 p.m. Sunday which was our planned return date. Boston is a 6 hours drive with a 4 year old so we called the manager on duty to ask for a late-check out. In addition to being unaccommodating with our situation my wife got nothing but nasty attitude from the manager who tried to put the blame back on us. When my wife told her that her tone was very unprofessional, the manager told her the SHE was the one with the attitude! Never in my life have I come across such blatantly rude customer service. As for the late checkouts, we were told for a few extra hours we would be charged an extra half day! My wife works for Westin Hotels and will be sure that everyone she speaks to is warned about the horrible attitude she received from the staff.

Posted by on Aug 14, 2009

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5 out of 5

Perfect Getaway

The Whiteface Lodge is an absolute dream hotel & it was one of the best trips we have ever taken. The hotel is gorgeous, should be listed as 5 stars. The service is amaizing, best service we have ever had. This place has indoor/outdoor pool, ice skating rink, movie theatre, bowling lanes & much more. You don't even need to leave the hotel to have a great vacation!

Posted by on Mar 15, 2007

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Renovations + Closures

The property is closed between April 1 and April 15.

Property Features

Step outside to unwind on the sand beach. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Whiteface Lodge like a complimentary children's club and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking and valet parking are available. This 4.5-star Lake Placid resort is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2005
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet


Free long-term parking , Free self parking , Free valet parking


  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

The Whiteface Lodge offers 94 accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 4.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Lake Placid resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Jetted tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

KANU - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

A private beach and an outdoor tennis court are featured at the resort. 3 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowshoeing on site
  • Boat on site
  • Canoe on site
  • Volleyball on site
  • Beach volleyball on site
  • Water skiing on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Boat tours on site
  • Basketball on site
  • Pedal boat on site
  • Hiking/biking trails nearby
  • Bowling alley on site
  • Water tubing nearby
  • Snowboarding nearby
  • Fishing on site
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ice skating on site
  • Kayaking on site
  • Motor boating on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby

Spa Services

Lake Placid Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam.

  • Spa tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Whiteface
  • Whiteface Lodge
  • Whiteface Lodge Hotel
  • Whiteface Lodge Hotel Lake Placid
  • Whiteface Lodge Lake Placid
  • Whiteface Lake Placid
  • Whiteface Hotel Lake Placid
  • Whiteface Lodge
  • The Whiteface Hotel Lake Placid
  • The Whiteface Lodge Resort
  • The Whiteface Lodge Lake Placid
  • The Whiteface Lodge Resort Lake Placid

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.