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"Very expensive. Only thing included its the water park. After a few hours my family was done. Been here done that probably would not come back. Pr ... " More

By a verified traveler on Mon 10 Feb 2020

Hotel Description

Family-friendly 4-star resort near Resorts World Catskills

Monticello retreat

Within a 10-minute walk of the resort, you'll find Resorts World Catskills and Concord Monster Golf Course. Holiday Mountain Ski and Fun Park and South Fallsburg Hebrew Association Synagogue are also within 6 miles (10 km).

Poolside dining

Free water park access, 5 restaurants, and an outdoor pool are all featured at this smoke-free resort. There's fun for all ages with a lazy river and a bowling alley, and families will appreciate the picnic area. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 324 guestrooms also offer free WiFi and pillowtop beds. Other amenities include iPod docks, sitting areas, and Smart TVs.

Suite, Multiple Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Suite, Balcony

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 8 Max

Family Suite, Patio

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 8 Max

Suite, 2 Bedrooms, Patio

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Suite, 2 Bedrooms, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

The Kartrite Resort & Indoor Waterpark ratings based on 20 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Kartrite Resort & Indoor Waterpark

Everyone (8) Family (11)
2 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 3, 2020 by the kartrite

Hello guest, We appreciate you taking the time to leave us with your score and we hope to better impress soon. Warm regards, david kohlasch, general manager

5 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 18, 2020 by the kartrite

Hello guest, Your top score makes our day! Join us again soon! Style and fun, david kohlasch, general manager

3 out of 5
Very expensive. Only thing included its the water park. After a few hours my family was done. Been here done that probably would not come back. Property is new so the condition at this time was good.

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 11, 2020 by the kartrite

Hello guest, We're glad you and your family enjoyed our waterpark fun, and appreciated the cleanliness of our resort. We invite you to reconsider and come back to see us as we continue to expand our offerings. Until then! Cheers, david kohlasch, general manager

3 out of 5
If you or your kids re light sleepers, do not stay here. The construction of this hotel was done so without any kind of sound proofing. You not only hear, but can FEEL when people walk or run down the hall. You know when your neighbors are opening and closing the sliding door of the closet. It’s extremely noisy. The park is fun. The staff is very nice. The food is mediocre and expensive.

Posted by , from Monticello on Jan 13, 2020

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Comment from Hotel Management

Jan 14, 2020 by the kartrite

Hi Kim, We're glad you and your family enjoyed our waterpark, and we appreciate your feedback regarding our noise-proofing in our suites. We hope that next time, you all rest more soundly with us, perhaps visiting at a less lively time of year. Style and fun, david kohlasch, general manager

4 out of 5
new hotel room, nice waterpark, kind staff but too few, weird programmed elevators - it takes forever.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by the kartrite

Hello vic, We appreciate your positive score and helpful feedback! Until next time! Cheers, david kohlasch, general manager

5 out of 5
Everyone very nice place is clean had great time second time back

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by the kartrite

Hello guest, It was our pleasure to welcome you back to the Catskills with friendly smiles and open arms! We appreciate your loyalty and hope to see you for your third stay soon! Style and fun, david kohlasch, general manager

2 out of 5
The kids had a great time but the check in took 1 hour and to get a room took 4 more hours

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 15, 2019 by the kartrite

Hello guest, We're glad the kids had a blast, and next time, we know we can get you situated in your suite sooner! Style and fun, david kohlasch, general manager

4 out of 5
Great for families. The waterpark and the arcade is a great fun for everyone,

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by the kartrite

Hi guest, We love knowing that you and your family had such a great time in our waterpark and arcade! Come back soon! Style and fun, david kohlasch, general manager

5 out of 5
Beautiful new water park! Excellent service ! Kids enjoy

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by the kartrite

Hi guest, We're thrilled you loved the beauty of our park! Bring the kids back for another adventure soon! Style and fun, david kohlasch, general manager

3 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by the kartrite

Hi guest, We're glad you enjoyed your stay overall, and look forward to wowing you further next time! Cheers, david kohlasch, general manager

About the The Kartrite Resort & Indoor Waterpark

Location 555 Resorts World Drive, Monticello, NY 12701

Renovations + Closures

This property is closed from March 24 2020 to December 31 2020 (dates subject to change).

Property Features

The Kartrite Resort & Indoor Waterpark offers its guests a complimentary water park, a lazy river, and a waterslide. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly The Kartrite Resort & Indoor Waterpark. This 4-star Monticello resort is smoke free.

  • 324 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2019
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Liberty Intl. Airport (EWR) (152.7 km / 94.9 mi)

Room Amenities

The Kartrite Resort & Indoor Waterpark offers 324 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. This Monticello resort provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Harvey’s Wallbanger - Onsite restaurant. Guests can enjoy drinks at the bar.

Surfside Grill - This restaurant is located by the pool. Open daily.

Bixby's Derby - Onsite restaurant. Open daily.

The Highline - This restaurant serves light fare only. Open daily.

Eat.Eat.Eat - Onsite buffet restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding on site
  • Fitness classes on site
  • Hiking/biking trails on site
  • Rock climbing on site
  • Bowling alley on site
  • Ropes course on site
  • Water sports equipment
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 42 per accommodation, per night

The resort fee includes:

  • Pool access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge service
  • Self parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kartrite Resort Indoor Waterpark Monticello
  • Kartrite Resort Indoor Waterpark Monticello
  • Kartrite Indoor Waterpark Monticello
  • Resort The Kartrite Resort & Indoor Waterpark Monticello
  • Monticello The Kartrite Resort & Indoor Waterpark Resort
  • The Kartrite Resort & Indoor Waterpark Monticello
  • The Kartrite Resort Indoor Waterpark
  • The Kartrite Hotel Indoor Waterpark
  • Kartrite Resort Indoor Waterpark
  • Kartrite Indoor Waterpark
  • Resort The Kartrite Resort & Indoor Waterpark
  • The Kartrite Indoor Waterpark
  • The Kartrite Resort & Indoor Waterpark Resort
  • The Kartrite Resort & Indoor Waterpark Monticello
  • The Kartrite Resort & Indoor Waterpark Resort Monticello

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.