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Turning Stone Resort And Casino

4-star property
5218 Patrick Rd, Verona, NY 1-855-201-7819
4.4 out of 5
Excellent!
See all 32 travelocity Reviews

"We loved the amenities! " More

By a verified traveler on Sun 08 Aug 2021

Points Of Interest

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Hotel Description

Enjoy 20 restaurants at this 4-star Verona resort

Close to airport

At this Verona resort, you'll be within 6 miles (10 km) of Oneida Community Mansion House and 9 miles (15 km) of Utica Rome Speedway. Also within 9 miles (15 km) are Vernon Downs Casino and Verona Beach State Park.

Golf course, sauna

This resort features a golf course, a casino, and a full-service spa. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy a meal in one of the 20 restaurants and free perks like valet parking and a casino shuttle.

Free WiFi, flat-screen TVs

The 700 guestrooms have flat-screen TVs with cable channels and offer free WiFi and 24-hour room service.

HOTEL - Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$129* Per night/room Jan 31 - Feb 1

TOWER - Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sandstone Hollow Queen Double

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

TOWER - Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

HOTEL - Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

LODGE - Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Turning Stone Resort And Casino ratings based on 32 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Turning Stone Resort And Casino

Everyone (19) Business (1) Couples (5) Family (6)
2 out of 5
you called it Deluxe room room #374 view was a dead tree if it was live still a tree Deluxe not, just a coffee maker, a iron broad, ok..Deluxe not ...was wondering why staff ask why i used 3 party 2 book this room Leaky shower low end for this price, tell me why at that price ..waiting

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 22, 2021 by Turning Stone Resort Casino

Hi James- Thank you for sharing your experience with us. We pride ourselves on providing exemplary guest service and we’re disappointed that you weren’t satisfied with the service you received during your stay. We’ve passed along your feedback to our team and truly appreciate you sharing your thoughts with us. We hope to see you again soon!

4 out of 5

Posted by on Aug 14, 2021

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4 out of 5
We loved the amenities!

Posted by on Aug 8, 2021

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5 out of 5
How friendly and helpful the staff was, everyone was willing to help you with your questions, since it was the first time there.

Posted by on Jul 23, 2021

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4 out of 5
The overall resort is excellent. The actual hotel was off-site with a 24-hour shuttle service. The staff were outstanding. My only complaint was that the Travelocity receipt indicated The Lodge as my reservation while it actually was at the nearby Sandstone Hotel.

Posted by on Jun 30, 2021

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5 out of 5

Posted by on Jun 28, 2021

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5 out of 5

Posted by on Jun 26, 2021

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5 out of 5
Overall very happy with everything but age appearances of hotel

Posted by on Feb 11, 2021

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5 out of 5

Posted by on Mar 10, 2020

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4 out of 5
It was a beautiful setting. Running water in a creek out front of the lodge, with valet service. An everlasting small fire next to the valet attendants hut. The pool, and hot tub gave us rashes, or skin irritations on mine and my wife’s legs, due to the unbalanced chlorine and ph levels.

Posted by , from Cicero, NY on Mar 3, 2020

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About the Turning Stone Resort And Casino

Location 5218 Patrick Rd, Verona, NY 13478

Property Features

Turning Stone Resort And Casino offers its guests a full-service spa, a golf course, and an indoor pool. There are 20 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this resort measures 100000 square feet (9290 square meters) and includes a conference center. A casino, a nightclub, and a fitness center are also featured at the business-friendly Turning Stone Resort And Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Verona resort.

  • 700 guestrooms or units
  • 19 levels
  • 3 buildings
  • 20 dining venues
  • 8 bars or lounges
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Casino
  • Nightclub
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Property shuttles: Free casino shuttle; airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Turning Stone Resort And Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. This Verona resort provides complimentary wireless Internet access.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Telephone
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 4 AM to 1 PM.

Wildflowers at the Lodge - This restaurant serves breakfast, brunch, and dinner.

TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only.

Seasons Harvest - This buffet restaurant serves breakfast, lunch, and dinner.

Pino Bianco Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include a golf course, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Scooter/moped rentals on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Skana Spa and Ahsi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 90.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Turning Stone
  • Turning Stone Casino
  • Turning Stone Casino Verona
  • Turning Stone Resort & Casino
  • Turning Stone Resort & Casino Verona
  • At Turning Stone Verona
  • Hotel At Turning Stone
  • Turning Stone Resort Casino Verona
  • Turning Stone Resort Casino
  • Turning Stone Casino Verona
  • Turning Stone Resort And Casino Resort
  • Turning Stone Resort And Casino Verona
  • Turning Stone Resort And Casino Resort Verona

You should know

  • Turning Stone Resort And Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.