ADVERTISING SPONSORED LISTING
Within 9 miles (15 km) of this hotel, you'll find Great Basin Adventure and National Bowling Stadium. Nevada Museum of Art and Reno Events Center are within 9 miles (15 km).
Casino, indoor pool
A casino, 3 restaurants, and an indoor pool are all featured at this hotel. There's fun for all ages with mini golf and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.
Free WiFi, comfy beds
The 316 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.
Nov 26, 2019 by Lidia A
Dear Guest, Thank you so much for taking time to write a review about your stay with us. Your feedback is very valuable to us. I am so sorry to hear that you were not satisfied with the service provided by our team. It is a very unusual situation for us and we strive to provide excellent service to our guests at all times. It is our number one goal. On behalf of our entire team I would like to apologize for not being able to exceed your expectations. We hope you will consider giving us another chance in the future. Best regards,
Sep 14, 2019 by Kaylee Guest Services Lead
I am so sorry to hear that you had an issue with your stay. We appreciate you sharing your feedback and hope you reconsider and stay with us again.
Jul 24, 2019 by Kaylee Guest Services Lead
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Jun 26, 2019 by Kaylee Guest Services Lead
Thank you for the wonderful review! We appreciate it!
Jul 29, 2018 by Dustin Box, Hotel Supervisor
I am sorry to hear this. If you would like to contact us and let us know the room number, we will have our engineering inspect this room.
Jun 14, 2018 by Lidia, Hotel Ops Manager
Thank you so much for the outstanding review! We appreciate your kind comments bout the team and will be looking forward to your next stay!
Oct 3, 2016 by Lidia, Hotel Operations Manager
Dear Guest, I am sorry to hear you were unable to reschedule your trip. We are looking forward to another opportunity to serve you in the near future! Best,
Jan 10, 2015 by Boomtown Guest
Dear Mike, Thank you for your nice comments about our property Boomtown Casino Hotel. We appreciate what our guests have to say. We are glad you enjoyed you stay with us and we look forward to seeing you again in the near future. Sincerely, Patty Elam Executive Administrator for Rob Medeiros CEO/General Manager
Jan 17, 2015 by Boomtown Guest
Dear Boomtown Guest, Thank you for reaching out to us at Boomtown Casino Hotel. We value what our guests have to say. We apologize that your stay with us was not what you anticipated. Please contact us directly and in the meantime, we will address your comments with the appropriate departments. Thank you again for taking the time to share your experience with us. We look forward to making your next visit more enjoyable. Sincerely, Patty Elam Executive Admin. for Rob Medeiros CEO/General Manager
Best Western Plus Boomtown Casino Hotel offers its guests an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. There's an onsite 24-hour business center. A casino, an arcade/game room, and multilingual staff are also featured at the family-friendly Best Western Plus Boomtown Casino Hotel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Verdi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , RV, bus, truck parking
Best Western Plus Boomtown Casino Hotel offers 316 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in April 2016.
For a fee, guests can enjoy cooked-to-order breakfast daily.
Lobster Buffet - This buffet restaurant specializes in seafood and serves brunch, lunch, and dinner.
Mels Diner - This diner specializes in American cuisine and serves breakfast, lunch, and dinner.
Peets Coffee - This coffee shop serves breakfast and lunch.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.