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4.6 out of 5

"No shuttle available to the airport and the bed was very uncomfortable. It was clean though " More

By a verified traveler on Tue 08 Sep 2020

Hotel Description

3-star hotel near Valley View Mall

Near the airport

You'll be within 2 miles (3 km) of Valley View Mall and 6 miles (10 km) of Berglund Center with a stay here. Salem Civic Center and Splash Valley at Green Ridge Recreation Center are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking.

Comfy beds, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 135 guestrooms also offer pillowtop beds and LCD TVs with cable channels. Other amenities include WiFi, room service, and free weekday newspapers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$91* Per night/room Jun 27 - Jun 28

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Roanoke Airport ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Roanoke Airport

Everyone (7) Couples (1) Family (1)
5 out of 5

Posted by on May 7, 2021

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3 out of 5
No shuttle available to the airport and the bed was very uncomfortable. It was clean though

Posted by , from Kansas on Sep 8, 2020

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5 out of 5

Posted by on Aug 20, 2020

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5 out of 5
Quite, very comfortable, room was a king standard with a sofa with p

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 4, 2019 by Assistant General Manager

Dear Anonymous, Thank you for staying with us! We hope your stay was comfortable. We hope you will stay with us again when your travels bring you back to the Roanoke area. Sincerely, Amy Phillips Assistant General Manager

4 out of 5
Heather at the front desk was terrific! Loved the cookies and cupcakes

Posted by on Sep 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Assistant General Manager

Dear Anonymous, Thank you for staying with us! We are so glad you were able to encounter our wonderful staff! They do a superb job! We hope you will stay with us again when your travels bring you to the Roanoke area. Sincerely, Amy Phillips Assistant General Manager

5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 16, 2019 by Assistant General Manager

Dear Anonymous, Thank you for staying with us! We hope your stay was comfortable and enjoyable. We hope you will allow us to accommodate you again when your travels bring you to the area. Sincerely, Amy Phillips Assistant General Manager

5 out of 5

Great Hotel

Pros: The hotel was clean, and well staffed with nice and helpful people.
Location: There is a great mall nearby, like about 5 minutes away, with great restaurants .
Liked our stay at the Courtyard Marriot in Roanoke Va. Great Hotel, great room, great staff.

Posted by , from Kansas City, MO on Jul 31, 2018

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Comment from Hotel Management

Aug 21, 2018 by Joe Bender

Dear D, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We are delighted to see that you enjoyed your time with us. We also appreciate your kind words regarding our staff. They always are working hard to make sure our guests are well taken care of. It is great for them to see that their efforts have made an impact on you during your time here. Thank you once again for staying and we hope to see you in the future. With Regards, Joe Bender Assistant General Manager Courtyard by Marriott Roanoke Aiport

5 out of 5

Nice hotel with a very friendly staff.

Very pleasant experience. All the staff I interacted with were very friendly and helpful.

Posted by on Jul 4, 2017

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Comment from Hotel Management

Aug 1, 2017 by Joe Bender

Dear Valued Guest, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We are thankful for your patronage and delighted to hear that you enjoyed your stay with us. We hope that when your travels bring you back to the Roanoke Valley that we are able to serve you again. With Regards, Joe Bender Assistant General Manager Courtyard by Marriott Roanoke Airport

4 out of 5

Convenient location, close to downtown.

Overall a nice and comfortable stay. Only complaint was residual mold stains on the shower curtain. If those types of stains can't be removed then it's time to replace the item.

Posted by , from Chesapeake on May 4, 2015

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Comment from Hotel Management

May 28, 2015 by Joe Bender

Dear Barb, Thank you so much for staying with us during your visit to the Roanoke Valley. We understand there are many options and hotels for your travels and it means a lot that you chose us for your hotel needs. We appreciate your feedback and have shared your concerns with the appropriate team members so we can address them immediately. Thank you again for staying with us and we hope to see you again in the future. Joe Bender Assistant General Manager Courtyard by Marriott Roanoke Airport

4 out of 5

Good value for a brief stay

Pros: Close restaurants, Free Internet, Quiet
Cons: room tv reception needs attention
We stayed this hotel during a busy college football weekend. The desk staff was helpful when we inquired about dining recommendations and adding a 2nd night to our reservation, which unfortunately could not be accomodated. The only negative was the room TV is still hooked up to an analog signal and so the picture was horrible. They need to invest in decent TV reception for their guests.

Posted by , from Richmond, VA on Oct 4, 2011

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About the Courtyard by Marriott Roanoke Airport

Location 3301 Ordway Dr NW, Roanoke, VA 24017

Property Features

Courtyard by Marriott Roanoke Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 900 square feet (84 square meters). Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Courtyard by Marriott Roanoke Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Roanoke hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Roanoke Regional Airport (ROA) (3.5 km / 2.2 mi)
  • Train station: Roanoke Station (6.7 km / 4.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Courtyard by Marriott Roanoke Airport offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge.

  • Pillowtop beds
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Roanoke Airport Hotel
  • Courtyard Marriott Hotel Roanoke Airport
  • Courtyard Marriott Roanoke Airport
  • Courtyard Roanoke Airport
  • Marriott Roanoke Airport
  • Courtyard By Marriott Roanoke Airport Hotel Roanoke
  • Roanoke Courtyard
  • Roanoke Marriott
  • Courtyard By Marriott Roanoke
  • Courtyard by Marriott Roanoke Airport Hotel
  • Courtyard by Marriott Roanoke Airport Roanoke
  • Courtyard by Marriott Roanoke Airport Hotel Roanoke

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.