"The staff were very nice, the rooms were clean and comfortable, the internet worked well, the fridge in the room was bigger then expected and had a fr ... " More
City center stay
Within a 10-minute walk of the motel, you'll find Berglund Center and Civic Center. St. Andrews Catholic Church and O. Winston Link Museum are also within 2 miles (3 km).
Free perks
This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.
Feb 22, 2024 by sj
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center
Sep 27, 2023 by Sjoshi
Dear Loya, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center
Sep 27, 2023 by Sjoshi
Dear Loya, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center
Nov 17, 2022 by GM
Dear Jim,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are thrilled to have exceeded your expectations. With absolute honor, we would like to tell you that the Econo Lodge Civic Center won the Choice Properties 'Gold Award' for the Five years. After all, guest satisfaction has always remained our utmost priority. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant.Bhavik PatelGeneral Manager
Sep 6, 2021 by GM
Dear Ray, Thank you for staying with us during your recent trip. We are glad to hear that you found our hotel to be comfortable. As you have experienced, we strive to provide each guest with the most comfortable experience. Thank you for your kind words. We hope to see you soon! Bhavik Patel General Manager
Feb 17, 2020 by Bhavik Patel, GM
Dear Guest, Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. It was a pleasure to host you and we can't wait to see you soon!
Jun 4, 2019 by Bhavik Patel, GM
Dear Guest, Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. We have been operating the hotel since April 2013. Since then, we have replaced 10,000 sq/feet of flat roof, 100% of the sink and bathtub drains and faucets. We have also installed curved shower bar in every bathroom. We have also replaced 100% of the bed base and mattresses. We have also upgraded our Internet infrastructure to ensure a guest would have at least 80% signal anywhere in the hotel including the parking lot. We have also renovated every room with new lights, 40" LED TV with HD channels, new bathroom door and frame and new higher toilets. We have also replaced 100% of the furniture in every room. We have also finished a big masonry project to update the exterior of the hotel. We have painted the exterior of the hotel and finished replacing carpet with hard floor in 100% of the rooms. In addition, we have also finished paving the parking lot In October 2018. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest. Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.
Apr 4, 2019 by Bhavik Patel, GM
Dear Guest, Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. We have finished paving the parking lot In October 2018 but unfortunately due to the infrastructure of the building we are not able to accommodate bigger vehicles. Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.
Aug 23, 2018 by Bhavik Patel, GM
Dear Guest, Thank you for taking the time to review our hotel, your input and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met on arrival and during their stay. It was our pleasure to serve you and we are delighted you enjoyed your stay with us. We take our reviews very seriously and we appreciate your feedback. We look forward to seeing you again soon!
Free breakfast is available daily. WiFi is free in public spaces. Econo Lodge Civic Center also features a vending machine, coffee/tea in a common area, and a television in a common area. Self parking is free. Smoking is allowed in designated areas at this Roanoke motel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Econo Lodge Civic Center offers 46 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.