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4.2 out of 5

"Helpful staff. Exceptional rooms. Excellent breakfast. Very nice to have hot beverages available all day. " More

By a verified traveler on Sat 30 Nov 2019

Hotel Description

Enjoy the outdoor pool at this Troutville hotel

In Troutville

You'll find Jefferson National Forest and The Flying Mouse Brewery within 3 miles (5 km) of this hotel. Carvins Cove Natural Reserve and Eleanor D. Wilson Museum are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking is offered and multilingual staff can provide around-the-clock assistance.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 1 King Bed, Accessible (Access Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room May 30 - May 31

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Access Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Troutville, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Troutville, an IHG Hotel

Everyone (6) Family (1)
5 out of 5
Helpful staff. Exceptional rooms. Excellent breakfast. Very nice to have hot beverages available all day.

Posted by on Nov 30, 2019

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5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 20, 2019 by JW

Thank you for staying with us and for your feedback on your stay

5 out of 5

Posted by on Sep 13, 2019

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Comment from Hotel Management

Oct 20, 2019 by JW

Thank you for staying with us and for your feedback on your stay.

3 out of 5

One night only.

The staff was friendly and professional and the facility was very clean. The road construction along with darkness made finding the hotel a bit tricky. Pros: cleanliness and an extremely comfortable bed. Cons: so-so coffee and mediocre breakfast(eggs and sausage were bland). Overall, not the usual HIE breakfast we have experienced in other hotels.

Posted by , from W on Mar 5, 2017

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5 out of 5

Family gathering

Pros: Impressed by the automatic pancake machine and wide variety of breakfast items. Jane was especially helpful as dining hostess.
We had a family gathering with 14 attendees with 5 rooms. Staff worked with us on early check in. Front desk and staff was very helpful and friendly. Room was very nice and spacious. Lobby and dining areas was especially good for gathering.

Posted by , from Rock Hill, SC on Jun 26, 2016

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Comment from Hotel Management

Jul 10, 2016 by Kantstop

Thank you so very much for that 5 star review and noticing our wonderful staff. Glad to hear you enjoyed your stay! Take care and we hope to see you back when you are in the Troutville area.

4 out of 5

Nice hotel close to I-81

Pros: It's location.
Cons: Noise from interstate
We have stayed at this hotel several times. The rooms have always been clean and fairly comfortable. We will definitely stay here again.

Posted by , from Asheville, NC on May 19, 2016

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Comment from Hotel Management

May 21, 2016 by Kantstop

Dear Patty, Thank you for reviewing your stay here with us. We are happy to hear that you had a comfortable stay. Thanks so much!

5 out of 5
Our stay was just what we needed at the end of a long travel day. It was very clean and comfortable. The breakfast on the following morning was great.

Posted by on Nov 16, 2015

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Comment from Hotel Management

Nov 20, 2015 by kantstop

Thank you so much for the 5 star rating! We are happy to here you could relax and enjoy yourself after a long day. Take care!

5 out of 5

New Hotel and very clean

stayed here after a Tech Football game. Staff was very courteous and the hotel is very clean. Beds are very nice - down comforters area plus. flat screen TVs, wifi, and complementary breakfast. Will be staying there again.

Posted by on Nov 19, 2009

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1 out of 5

DO NOT STAY HERE!!!

We were traveling and needed somewhere to stay off of Interstate 81. This was our only choice. The employee was rude and condescending, when we asked where to park our RV. The breakfast was heated up from the night before, you could tell that the biscuits and sausage gravy were left in a fridge overnight. If I am going to pay $* to stay at a hotel, I expect EXCELLENT, top of the line service. Not this second class service that I received. Please do yourself a favor and stay at one of the other hotels, you will save yourself a headache and lots of $$$$$$.

Posted by on Sep 9, 2009

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About the Holiday Inn Express Troutville, an IHG Hotel

Location 3200 Lee Highway South, Troutville, VA 24175

Property Features

Holiday Inn Express Troutville, an IHG Hotel offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Troutville, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Troutville hotel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Roanoke Regional Airport (ROA) (12.3 km / 7.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Troutville, an IHG Hotel offers 85 air-conditioned accommodations with safes and complimentary newspapers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. This Troutville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available

Hotel Names

  • Holiday Inn Express Hotel Troutville
  • Holiday Inn Express Troutville
  • Holiday Inn Express Troutville-Roanoke North Hotel Troutville
  • Holiday Inn Express Troutville Hotel
  • Inn Express Troutville Hotel
  • Express Troutville, An Ihg
  • Holiday Inn Express Troutville
  • Holiday Inn Express Troutville, an IHG Hotel Hotel
  • Holiday Inn Express Troutville, an IHG Hotel Troutville
  • Holiday Inn Express Troutville, an IHG Hotel Hotel Troutville

You should know

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.