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"The hotel was very nice and clean the staff was very friendly. " More

By a verified traveler on Thu 17 Jun 2021

Hotel Description

3-star hotel near Valley View Mall

Near the airport

You'll be within 3 miles (5 km) of Splash Valley at Green Ridge Recreation Center and 6 miles (10 km) of Valley View Mall with a stay here. Berglund Center and Salem Civic Center are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 153 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$95* Per night/room Jun 27 - Jun 28

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Feature)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Roanoke - Valley View, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Roanoke - Valley View, an IHG Hotel

Everyone (3) Family (1)
5 out of 5
The hotel was very nice and clean the staff was very friendly.

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 17, 2021 by Vicki

Thank you for your review! We appreciate you & hope to see you gain when you return to Roanoke!

2 out of 5

Very run down hotel.

The hotel lobby was dirty and dingy, however the staff seemed friendly. Had to ask 4 times for a rollaway bed. (2 x on the phone and 2 in person) finally got the bed around 10pm. The room is old, carpet is dirty and needs to be replaced. The bathroom was dingy and needs an overhaul. Bed was ok, kind of on the small side, don't think it was a queen. The indoor pool is not very clean and the whole hotel does not look like the pretty pictures they put online. Very overpriced, will not stay again.. wish I could get a refund. Ps- they charged an extra 20$ for my daughter, 5 total in our room.

Posted by , from chesapeake VA on Nov 14, 2016

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1 out of 5

Smoking rooms only ?

Booked this room via Travelocity and when we arrive at 8pm were told only smoking rooms were left. The room reeked of smoke and now so we and all our clothes. When I complained to the front desk at check in her reply , " happens all the time with Travelocity ". The room was worn and hadn't been upgraded in over 10 years. All this for $157.

Posted by on Oct 3, 2016

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3 out of 5

Nice hotel and room but it has a smell

The hotel was nice and clean however it has a smell throughout the hotel and in the room. After spraying lysol the smell still did not go away. For this reason I would not recommend or stay at this location again.

Posted by , from Rocky Mount, NC on Nov 8, 2015

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1 out of 5

Worst experience

Pros: Free Internet
Cons: Noisy
The water did not properly drain in the shower. Both nights there was party and with my room location, I got no rest until after 1 am!

Posted by , from Durham, NC, USA on Dec 12, 2012

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4 out of 5

Warm and welcoming!

Pros: Quiet
Very quiet and a good value. Nice amenities and a good location.

Posted by , from Bowie, MD, USA on Jun 5, 2012

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4 out of 5

We loved the room!

Pros: Close restaurants, Free Internet
Friendly staff, Very nice location. Rooms were very clean!

Posted by on Jan 5, 2012

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5 out of 5

great pillows

Pros: Close restaurants
Only stayed 1 night and a good experience. I feel I got a great deal and really loved the pillows labeled hard and soft. Made a great night of sleep. The pool indoors next to the resturant was kinda wierd.

Posted by , from Naples Florida p on Oct 27, 2011

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5 out of 5

A hotel we can warmly recommend.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, interesting town
Pleasant stay. Best hotel we had on our journey. Very good breakfast. A place to stay for more than just 1 night.

Posted by , from Germany on Feb 11, 2011

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4 out of 5

Clean and comfortable

Pros: Close restaurants
Cons: No free Internet, Noisy
I actually prefer the Holiday Inn Express over a regular Holiday Inn like this. You get so much more for your money, such as free internet and free breakfast. But for a Holiday Inn this was nice.

Posted by on Feb 3, 2011

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About the Holiday Inn Roanoke - Valley View, an IHG Hotel

Location 3315 Ordway Dr Nw, Roanoke, VA 24017

Property Features

Holiday Inn Roanoke - Valley View, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. There are 11 meeting rooms available. The business-friendly Holiday Inn Roanoke - Valley View, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. This 3-star Roanoke hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • 5200 sq m of conference space
  • Built in 1981
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Roanoke Regional Airport (ROA) (4 km / 2.5 mi)
  • Train station: Roanoke Station (7.2 km / 4.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Roanoke - Valley View, an IHG Hotel offers 153 accommodations with safes and complimentary newspapers. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Black Birch Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per night, plus a one-time cleaning fee of USD 25
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 for adults, USD 5.00 and USD 15.00 for children (approximately)
  • Pet fee: USD 50 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Roanoke Valley View
  • Holiday Inn Roanoke Valley View
  • Holiday Inn Roanoke Valley View Hotel Roanoke
  • Roanoke Holiday Inn
  • Holiday Inn Roanoke Valley View Hotel
  • Roanoke Valley View, An Ihg
  • Holiday Inn Roanoke Valley View
  • Holiday Inn Roanoke - Valley View, an IHG Hotel Hotel
  • Holiday Inn Roanoke - Valley View, an IHG Hotel Roanoke
  • Holiday Inn Roanoke - Valley View, an IHG Hotel Hotel Roanoke

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.