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4.0 out of 5

"Very friendly staff, extremely clean rooms, amenities well taken care of, and calming decor. " More

By a verified traveler on Sun 14 Apr 2019

Hotel Description

Aparthotel near Valley View Mall, connected to a shopping center in Roanoke

In shopping district

At this Roanoke aparthotel, you'll be within half a mile (1 km) of Valley View Mall and 3 miles (5 km) of Berglund Center. St. Andrews Catholic Church and Old Monterey Golf Club are also within 3 miles (5 km).

Renovated in 2017

This aparthotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, kitchenettes

In addition to free WiFi and free wired Internet, the 121 apartments feature well-equipped kitchenettes with refrigerators, microwaves, and dishwashers. Sofa beds, LCD TVs, and free weekday newspapers are also available. Housekeeping is available on request.

Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$108* Per night/room Jun 22 - Jun 23

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Home2 Suites by Hilton Roanoke, VA ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Roanoke, VA

Everyone (7) Couples (1) Family (2)
5 out of 5

Posted by on Aug 13, 2019

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4 out of 5

Posted by on Jul 1, 2019

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2 out of 5
We reserved a double queen for a family of four and instead got 1 queen ( after being told it was a king) and a pull out mattress that reaks like old urine. Disappointed

Posted by on Apr 20, 2019

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5 out of 5
Very friendly staff, extremely clean rooms, amenities well taken care of, and calming decor.

Posted by on Apr 14, 2019

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4 out of 5
We enjoyed our stay.We were suppose to stay at the Hotel Roanoke for a conference but they were full. It was so much nicer here. Thank you

Posted by on Mar 18, 2019

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5 out of 5

Posted by on Mar 17, 2019

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2 out of 5
They were very unresponsive to my needs for checking in and checking out. Thet let me sit in the lobby, for almost 2 hours before giving me my room keys, after letting me wait 40 minutes for the airport shuttle, in the rain. I was freezing cold, and still, they seemed unable to give me a room, even though they had them available. I will not stay hete again!

Posted by on Mar 16, 2019

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3 out of 5

Posted by on Mar 5, 2019

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5 out of 5
The hotel itself was fantastic. The sheets on the bed felt absolutely as soft as I imagined heaven would be. The room was very spacious and cozy, and I enjoyed the modern design and decor. They even have a full kitchen! A nice suite. I loved the little fire pit outside as well, and the Mexican restaurant, Rodeo Grande, next door was super convenient and very good. The pool and hot tub were also clean and nice. A bit smaller than expected, but even though the pool was a bit crowded we had a good time because everyone was friendly and no one seemed to mind all the ruckus. Would def stay again. However, I have one major concern. When we went down to get breakfast that morning, a Sunday morning, about 9am maybe a little after, it was extremely crowded and the lines were long. Nothing that would really upset me as I was just taking the food up to the room to eat anyway, and I don't mind waiting in line. However, as 9:30am approached, when breakfast was supposed to end, the lines were still long and the lobby full, and employees were taking the food up off of the bar as people were still in line for food, and right in front of people as they were grabbing items. We managed to get ours in time, but the whole situation seemed very poorly managed. I would suggest cutting off the line at the end next time, so a person knows if they are last, and explain to anyone else that tried to jump in line at that point that breakfast had ended. That, or perhaps extend the hours for breakfast lon

Posted by , from Virginia on Jul 10, 2018

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Comment from Hotel Management

Aug 2, 2018 by Lora

Thank you so much for staying with us and for taking the time for a review. We did recently make changes in our breakfast area and there was a little confusion on our end. We are extremely sorry that this affected everyone. We do appreciate your feedback and we hope to see you again real soon.

5 out of 5

Quick trip to Georgia

Staff very friendly. Room large and comfortable. Breakfast nice.

Posted by , from State College, PA on Jan 7, 2018

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About the Home2 Suites by Hilton Roanoke, VA

Location 4830 Valley View Blvd NW, Roanoke, VA 24012

Property Features

Home2 Suites by Hilton Roanoke, VA offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Home2 Suites by Hilton Roanoke, VA also features a terrace, a picnic area, and coffee/tea in a common area. Free self parking is available. A complete renovation of Home2 Suites by Hilton Roanoke, VA was completed in 2017. Smoking is allowed in designated areas at this Roanoke aparthotel.

  • 121 guestrooms or units
  • 5 levels
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Roanoke Station (9.2 km / 5.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Roanoke, VA offers 121 accommodations with complimentary weekday newspapers and complimentary toiletries. LCD televisions are featured in guestrooms. Kitchenettes offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. This Roanoke aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchenette
  • Pull-out sofa bed
  • LCD television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Kitchenware
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Roanoke Hotel
  • Home2 Suites Hilton Hotel
  • Home2 Suites Hilton Roanoke
  • Home2 Suites Hilton
  • Home2 Suites by Hilton Roanoke
  • Home2 Suites by Hilton Roanoke VA
  • Home2 Suites by Hilton Roanoke, VA Roanoke
  • Home2 Suites by Hilton Roanoke, VA Aparthotel
  • Home2 Suites by Hilton Roanoke, VA Aparthotel Roanoke

You should know

  • Home2 Suites by Hilton Roanoke, VA offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10:00 AM to 9:30 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.