"At this price…I would expect housekeeping to be provided daily not upon request. Also would be nice to have checkout documents delivered to door prior ... " More
City center stay
With a stay at this Roanoke hotel, you'll be well placed to visit Center in the Square and Berglund Center, both within half a mile (1 km). Roanoke Visitor Center and O. Winston Link Museum are also within half a mile (1 km).
Renovated in 2016
This historic hotel includes 2 restaurants, an outdoor pool, and a spa tub. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 330 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and pillow menus.
May 16, 2022 by Brian Wells, General Manager
Dear Robert, thank you for your review and for choosing the hotel for your accommodations. I apologize for inconvenience and will discuss with our teams. We are still operating a bit with limited contact and do have housekeeping available daily, but it is by request. I hope if your travels return you to the area, we will again have the privilege to serve you. Sincerely, Brian Wells General Manager
Apr 18, 2022 by Brian Wells, General Manager
Dear Suzanne, thank you for your review and for choosing the hotel for your accommodations. We are honored to be a home while visiting your daughter at school and are delighted to read you have enjoyed your experiences. We look forward to your return and to serving you again soon! Sincerely, Brian Wells
Mar 24, 2022 by Brian Wells, General Manager
Maurice, thank you for your review and rating! We are honored to have you as a guest and hope to serve you again soon! Sincerely, Brian Wells General Manager
Dec 23, 2021 by Brian Wells, General Manager
Dear Karen, thank you for your review and rating! We love you too and hope you'll be back to visit again soon! Happy Holidays, Brian Wells General Manager
Oct 25, 2021 by Brian Wells, General Manager
Dear Lisa, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and apologize for the inconveniences experienced. We appreciate you sharing your feedback with us and will be reviewing with our team for corrective measures. We hope if your travels return you to the area, we will again have the privilege to serve you and deliver an improved experience. Sincerely, Brian Wells General Manager
Jul 6, 2021 by Brian Wells, General Manager
Dear traveler, thank you for your rating! We hope to serve you again soon! Sincerely, Brian Wells General Manager
Jun 10, 2021 by Brian Wells, General Manager
Dear traveler, thank you for your rating! We hope to serve you again soon! Sincerely, Brian Wells General Manager
Apr 19, 2021 by Brian Wells, General Manager
Dear traveler, I apologize for the service and inconvenience experienced during your visit. While certain operations have changed in the current climate it is no excuse for poor or lack of service. We are better than this and I will be addressing your experience with our team for corrective measures. We would love to discuss more about visit and make it right. I hope we have another opportunity to serve you in the future and deliver an improved experience. Sincerely, Brian Wells General Manager
Dec 21, 2020 by Brian Wells, General Manager
Dear traveler, thank you for your rating! We hope to serve you again soon! Sincerely, Brian Wells General Manager
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
Hotel Roanoke & Conference Ctr, Curio Collection by Hilton offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 63,000 square feet (6 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Roanoke & Conference Ctr, Curio Collection by Hilton . An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Hotel Roanoke & Conference Ctr, Curio Collection by Hilton was completed in 2016. Smoking is allowed in designated areas at this 4-star Roanoke hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Hotel Roanoke & Conference Ctr, Curio Collection by Hilton offers 330 accommodations with laptop-compatible safes and video-game consoles. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.
The Regency Dining Room - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Pine Room Pub - This pub serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Historic Hotels of America.