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Best Western The Inn At Rochester Airport

2.5-star property
395 Buell Road, Rochester, NY 1-855-201-7819
4.0 out of 5
Very good!
See all 38 travelocity Reviews

"Travelocity listing shows property has laundry facilities. It does not. " More

By a verified traveler on Fri 08 Sep 2023

Points Of Interest

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Hotel Description

Hotel near University of Rochester in Rochester

Close to airport

Within 3 miles (5 km) of this Rochester hotel, you'll find University of Rochester and Genesee Valley Park. Genesee River and Strong Memorial Hospital are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a gym and multilingual staff can provide around-the-clock assistance.

Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$130* Per night/room Oct 15 - Oct 16

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western The Inn At Rochester Airport ratings based on 38 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western The Inn At Rochester Airport

Everyone (24) Couples (5) Family (9)
3 out of 5
Travelocity listing shows property has laundry facilities. It does not.

Posted by on Sep 8, 2023

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Comment from Hotel Management

Sep 11, 2023 by front desk

thank you for staying with us

3 out of 5
Travelocity listing for this hotel indicates laundry available on property. It was the primary reason I booked this reservation. However the hotel does not have laundry facilities. Info needs to be changed.

Posted by on Sep 6, 2023

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Comment from Hotel Management

Sep 6, 2023 by front desk

Thank you for the information. We do not have laundry facilities for guests.

3 out of 5
Staff was excellent, nicely decorated in the foyer. Halls smelled nice but our room was so musty, we had to open windows. Would be cool to see some minor upgrades done - carpet mainly. Otherwise, nice place and felt safe

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 27, 2023 by front desk

Thank you for staying with us

4 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 11, 2023 by front desk

Thank you for staying with us

5 out of 5
Comfortable place, helpful staff

Posted by , from prospect heights on Jul 16, 2023

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Comment from Hotel Management

Aug 5, 2023 by front desk

Thank you for staying with us

4 out of 5

Posted by on Jun 5, 2023

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4 out of 5

Posted by on May 31, 2023

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1 out of 5

Posted by , from Brandon on Apr 1, 2023

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Comment from Hotel Management

Apr 22, 2023 by front desk

sorry for the inconvenience

4 out of 5

Posted by on Mar 10, 2023

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3 out of 5

Posted by on Dec 10, 2022

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About the Best Western The Inn At Rochester Airport

Location 395 Buell Road, Rochester, NY 14624

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available. This Rochester hotel is smoke free.

  • 59 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Train station: Rochester Station (6.9 km / 4.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western The Inn At Rochester Airport offers 59 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western The Inn At Rochester Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inn Rochester Airport
  • Best Western Rochester Airport
  • The At Rochester Rochester
  • Best Western The Inn At Rochester Airport Hotel
  • Best Western The Inn At Rochester Airport Rochester
  • Best Western The Inn At Rochester Airport Hotel Rochester

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.