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4.3 out of 5

"We had no heat. We weren't in our room except to sleep so we didn't notice it the first night. I kicked temperature up to 75 to warm it up while we w ... " More

By a verified traveler on Sun 17 Apr 2022

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Hotel Description

Enjoy the free WiFi at this 3-star Rochester hotel

In suburbs

Within 2 miles (3 km) of this Rochester hotel, you'll find Pittsford Plaza and Nazareth College. Kings Bend Park and Schoen Place are also within 3 miles (5 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and laundry facilities and free newspapers are also offered.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$122* Per night/room Sep 5 - Sep 6

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Everyone (9) Couples (5) Family (15)
3 out of 5
We had no heat. We weren't in our room except to sleep so we didn't notice it the first night. I kicked temperature up to 75 to warm it up while we were out to dinner and came back and it was cold. It was colder outside Saturday. Of course, that late at night they couldn't do anything and all of the other rooms were taken.

Posted by on Apr 17, 2022

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Comment from Hotel Management

Apr 24, 2022 by Bill G.M.

Thank you for sharing your experience with us! We greatly apologize for the mechanical failure. The heater/air conditioner has been replaced so that it is no longer an issue.

5 out of 5

Posted by on Apr 3, 2022

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5 out of 5
Good location for my trip. Environment was good for sleeping. Friend greeting at front desk by Mark. We were a planned late , had no issues.

Posted by on Mar 25, 2022

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Comment from Hotel Management

Mar 26, 2022 by Bill G.M.

Thank you for the great score!

4 out of 5
Staff was very helpful

Posted by , from manassas park on Mar 10, 2022

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Comment from Hotel Management

Mar 10, 2022 by Bill G.M.

Thank you for choosing to stay with us!

4 out of 5
This property is in a nice area and it was convenient for the location that I was visiting.

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 10, 2022 by Bill G.M.

Thank you for choosing to stay with us!

4 out of 5
Very accommodating and user friendly

Posted by on Dec 8, 2021

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Comment from Hotel Management

Dec 9, 2021 by Bill G.M.

Thank you for choosing to stay with us!

5 out of 5

Posted by , from REGO PARK on Oct 21, 2021

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3 out of 5
The rooms were basic and clean, but I was disappointed that the sound carried through the room so well. There was a family nearby that must have been having a party of some kind until well after midnight and it felt like they were in the room with us. The breakfast options were very minimal. Muffins were pre-packaged and breakfast sandwiches were inedible. Ended up getting breakfast out.

Posted by , from OLD FORGE on Oct 4, 2021

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Comment from Hotel Management

Oct 6, 2021 by Bill G.M.

Thank you for sharing your experience with us. We apologize for the disruption from the adjacent room and appreciate the feedback on the breakfast. We look forward to the return of our normal breakfast soon.

4 out of 5
The hotel was convenient to locations we needed to visit. The bed was quite firm.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 20, 2021 by Bill G.M.

Thank you for choosing to stay with us!

5 out of 5

Posted by on Aug 8, 2021

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About the Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Location 2835 Monroe Avenue, Rochester, NY 14618

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a library, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY. Self parking is free. A complete renovation of Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY was completed in August 2017. This 3-star Rochester hotel is smoke free.

  • 68 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY offers 68 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Rochester
  • Country Inn Rochester-Pittsford-Brighton
  • Rochester Holiday Inn Express
  • Holiday Inn Mayo Clinic
  • Country Inn Carlson Rochester-East NY
  • Country Carlson Rochester-East NY
  • Country Rochester-Pittsford-Brighton
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.