Skip to main content
Beginning of main content

"Beautiful location. Front desk short staffed. " More

By a verified traveler on Mon 19 Sep 2022

Enter dates to see availability

Hotel Description

Hotel near Ruidoso Downs Racetrack in Ruidoso Downs

In entertainment district

A stay at this hotel places you within half a mile (1 km) of Ruidoso Downs Racetrack and 6 miles (10 km) of Hubbard Museum of the American West. Cree Medows Public Golf Course and The Links at Sierra Blanca are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Oct 30 - Oct 31

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Pine Springs Inn ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Pine Springs Inn

Everyone (9) Couples (3) Family (12)
5 out of 5
Beautiful location. Front desk short staffed.

Posted by , from El Paso on Sep 19, 2022

Was this review helpful to you?
Comment from Hotel Management

Sep 20, 2022 by Selina

Thank you so much! I hope you enjoyed your stay!!

3 out of 5
room was not locked upon arrival, room smelled like cigerette.

Posted by , from Santa Rosa on Aug 14, 2022

Was this review helpful to you?
5 out of 5
What a gem. Up in the pines, secluded. A bit older but charming. Large clean rooms. We’ll come back.

Posted by on Jul 11, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 17, 2022 by Daniel Gomez- General Manager

We are so pleased that you enjoyed your stay with us at Best Western Pine Springs Inn. Please hurry back and enjoy all of the seasons in Ruidoso.

5 out of 5
Very nice

Posted by , from ALBUQUERQUE on Jul 5, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 8, 2022 by Christie

We appreciate your 5 star review! We hope to see you again at the Best Western Pine Springs Inn.

1 out of 5
Had to wait four hours to check in and had a reservation. Will never stay in your hotels again. I'm 71 years old and have never had service like that.

Posted by on Mar 21, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 22, 2022 by Cody

David, I would like to apologize about your wait to check in here at PSI. We truly care about our guests, and I hate that you had to wait to get into your room. I am so very sorry about this, and I hope you will give us another chance in the future.

4 out of 5
Loved location close to everything but not on main road

Posted by , from Silver City on Jan 29, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 30, 2022 by Christie

William- Thank you for taking time to leave us a great review. We loved having you as our guest and look forward to seeing you again at the Best Western Pine Springs Inn.

3 out of 5
Place was ok, not real clean, sufficed for me but not my wife.

Posted by on Oct 5, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 16, 2021 by Management

Thank you for your review. I apologize about the issues that you had during your stay. Have an amazing day.

5 out of 5
Sarah was very polite and friendly. She helped with all our needs.

Posted by on Sep 22, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 16, 2021 by Management

Thank you for your review! We appreciate your feedback about your stay! Hopefully we will see you again in the near future!

1 out of 5

Posted by on Jul 24, 2021

Was this review helpful to you?
5 out of 5

Posted by on Apr 19, 2021

Was this review helpful to you?
Comment from Hotel Management

May 3, 2021 by Holly B

Thank you for your review. We appreciate the feedback! -Management

About the Best Western Pine Springs Inn

Location 111 Pine Springs Drive, Ruidoso Downs, NM 88346

Property Features

Best Western Pine Springs Inn offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. You'll find a business center on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A terrace, tour/ticket assistance, and ski storage are also featured at the business-friendly Best Western Pine Springs Inn. Free self parking is available. The property offers extended parking privileges. Smoking is allowed in designated areas at this Ruidoso Downs hotel.

  • 98 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1985
  • Deli
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Bathrooms are partially open
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pine
  • Best Western Pine Springs
  • Best Western Pine Springs Inn
  • Best Western Pine Springs Inn Ruidoso
  • Best Western Pine Springs Ruidoso
  • Best Western Pine Springs Hotel Ruidoso Downs
  • Best Western Ruidoso Downs
  • Ruidoso Downs Best Western
  • Best Western Pine Springs Inn Ruidoso Downs
  • Best Western Pine Springs Ruidoso Downs
  • Pine Springs Ruidoso Downs
  • Best Western Pine Springs Inn Hotel
  • Best Western Pine Springs Inn Ruidoso Downs
  • Best Western Pine Springs Inn Hotel Ruidoso Downs

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing http://travel.travelocity.com/Ruidoso-Downs-Hotels-Best-Western-Pine-Springs-Inn.h155950-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Ruidoso-Downs-Hotels-Best-Western-Pine-Springs-Inn.h155950-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Ruidoso-Downs-Hotels-Best-Western-Pine-Springs-Inn.h155950-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.