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 San José •1 Room
 San José • 1 Room
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Hotel del Rey & Casino

3.5-star property
1st Ave & 9th St, San José, 1-855-201-7819
4.4 out of 5
Excellent!
See all 11 travelocity Reviews

"Needs a little work will be better when the casino opens " More

By a verified traveler on Sun 11 Dec 2022

Points Of Interest

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Hotel Description

3.5-star hotel in Carmen

Carmen stay

With a stay at this Carmen hotel, you'll be steps from Templo de Música and Morazan Park. Parque Espana and Jacob Karpio Galería are also within half a mile (1 km).

Casino, dining

This hotel features a casino, a nightclub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A bar/lounge, a 24-hour front desk, and a snack bar/deli are also provided.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$74* Per night/room Feb 7 - Feb 8

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Hotel del Rey & Casino ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel del Rey & Casino

Everyone (10) Couples (1)
5 out of 5
Needs a little work will be better when the casino opens

Posted by , from Beverly on Dec 11, 2022

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Comment from Hotel Management

Dec 11, 2022 by Randall C.

Dear Scott;Thank you very much for your kind review, indeed we are expecting the reopening of the casino shortly so we can bring you more life and entertainment at the lobby areal.Hope to have the pleasure to welcome you back in a near future, best regards!

5 out of 5

Posted by on Feb 15, 2022

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5 out of 5

Posted by on Mar 31, 2020

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Comment from Hotel Management

Apr 8, 2020 by Hotel del Rey

thanks for the feedback

4 out of 5
It’s a fun place to visit and it’s close to stores and restaurants . I also liked the night life here at Delray hotel and live music was great

Posted by on Jan 14, 2020

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Comment from Hotel Management

Feb 26, 2020 by Hotel Del Rey

Thanks for the feedback :)

4 out of 5

Posted by on Dec 10, 2019

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5 out of 5
Derelicts yelling in the street all night. It is San Jose...

Posted by on Sep 18, 2019

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1 out of 5
No hot water in the room. Very bad service. Very very old hotel. Internet service is very very poor.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 7, 2019 by Hotel del Rey

All of our rooms have hot water. The internet service is running always fine. Thanks for the review

5 out of 5
Right in-downtown San Jose. Close to shopping and museums.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by ELIZABETH

THANKS FOR THE REVIEW

4 out of 5
Can’t find to many places like this.Rooms could be updated

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Elizabeth M.Z.

Thanks for the review.

5 out of 5
Loud A/C unit and smell of smoke were my only complaints. Excellent place. Very friendly good staff. There were several characters in the street that would harass you to buy drugs and taxi fare. they would harass you up to the door but were not permitted inside. lovely bar setup. the resturant smelled like fresh paint and ruined ones appetite.

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 8, 2019 by Elizabeth M.Z.

Good Morning, I am sorry to heard about the A/C giving you throubles. I wish we could have know this so we can do something for you guys. Anyway thank you for the review & we hope you to be back soon.

About the Hotel del Rey & Casino

Location 1st Ave & 9th St, San José,

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. A casino, a nightclub, and tour/ticket assistance are also featured at the business-friendly Hotel del Rey & Casino. An airport shuttle (available on request) is available for a fee.

  • 102 guestrooms or units
  • Casino
  • Nightclub
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: San Jose Procuradiria Museum Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel del Rey & Casino offers 102 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Del Mar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 30 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Rey Adults San Jose
  • Hotel Rey Adults
  • Rey Adults San Jose
  • Rey Adults
  • Hotel del Rey Casino
  • Hotel Del Rey Adults Only
  • Hotel del Rey & Casino Hotel
  • Hotel del Rey & Casino San José
  • Hotel del Rey & Casino Hotel San José

You should know

  • Children 15 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.