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Hilton Garden Inn Shreveport

3-star property
5971 Financial Plaza, Shreveport, LA 1-855-201-7819
3.5 out of 5
Good!
See all 21 travelocity Reviews

"Staff was friendly. Rooms were clean. " More

By a verified traveler on Fri 04 Jun 2021

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Hotel Description

Enjoy the indoor pool at this 3-star Shreveport hotel

In Shreveport

Stay at this Shreveport hotel and you'll be within 2 miles (3 km) of Shreve Memorial Library and 6 miles (10 km) of Mooretown Public Art Project. Splash Kingdom Shreveport and Mooretown Park are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 140 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. MP3 docks, room service, and coffee/tea makers are also available.

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$114* Per night/room May 26 - May 27

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Shreveport ratings based on 21 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Shreveport

Everyone (14) Couples (2) Business (1) Family (2)
5 out of 5

Posted by on Jan 22, 2022

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5 out of 5
Staff was friendly. Rooms were clean.

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 4, 2021 by Richard

Thank you so very much for your comments. We value your opinion and hope to see you again soon.

3 out of 5
HGI Shreveport has a GREAT staff. BUT, the hotel is dated, and there was a message on our room phone for a prior guest that it was time to check out NOW! I don’t think the bedsheets had been changed. Location was somewhat isolated from quality restaurants so we ate at the hotel off their limited menu which was okay. The staff was wonderful.

Posted by on May 22, 2021

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Comment from Hotel Management

May 24, 2021 by richard

We are working to get the property renovated and updated and we are sorry we were not up to your expectations.

4 out of 5
Easy to & from the highway. Comfortable bed. Hard to regulate water temperature for shower.

Posted by on May 7, 2021

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Comment from Hotel Management

May 9, 2021 by Darrien Jackson

Thank you for the feedback. We have made our maintenance team aware of the problem. We wish you a safe travel, and should you return we we look forward to seeing you again.

1 out of 5
I would like everyone to know not to stay at this hotel they have numerous issues. I went to take a shower and there where numerous star fish in my tub. That was very disgusting. And they charge for breakfast here .Some of there TVs doesn't work and the air goes on and off by itself.

Posted by on Mar 27, 2021

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Comment from Hotel Management

Mar 29, 2021 by Darrien

We apologize for the inconvenience. Our breakfast is cook to order, and is not a grab and go buffet or continental setup which is why the service has a charge. The issues in your room have since been addressed. This experience is not a typical one for our hotel, and we would like to ensure a much higher quality stay should you give us another chance.

1 out of 5
This hotel has not had a working pool in almost 2 years. There is nothing on the website about this and my family needed an indoor pool. The room was smoky and the staff is not very nice. Don’t stay here!!

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 19, 2021 by Richard

I apologize for the issue with the pool. We are awaiting a new heater and lifts for the pool and when we receive the equipment the pool will once again be open.

1 out of 5
Had to call for extra towels only to be told I had to come down to get them. No hot water, maintenance had to turn up the water heater, biggest thing was the person checking in ahead of me paid $35 less!! I thought Travelocity caught things like that.

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 9, 2021 by Richard

Thank you for staying with us. I apologize for the Hot Water issues, we had a circulating pump go out unexpectedly that caused the hot water issue. Also, we only have one person at night on the desk and they have to stay in the desk area. I appreciate you letting us know and we hope you stay with us again in the future.

5 out of 5

Posted by on Jan 4, 2021

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Comment from Hotel Management

Jan 5, 2021 by Darrien Jackson

Thank you for the positive feedback! We look forward to you giving us another visit!

5 out of 5

Posted by on Dec 30, 2019

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5 out of 5
Peoperty was nice and clean. Staff was very courteous

Posted by on Nov 17, 2019

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About the Hilton Garden Inn Shreveport

Location 5971 Financial Plaza, Shreveport, LA 71129

Property Features

Hilton Garden Inn Shreveport offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. The business-friendly Hilton Garden Inn Shreveport also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free during limited hours. Free self parking is available. This 3-star Shreveport hotel is smoke free.

  • 140 guestrooms or units
  • 4 levels
  • Built in 2008
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Shreveport offers 140 air-conditioned accommodations with MP3 docking stations and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 10 AM.

Hilton Garden Inn Shreveport has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 10.75 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Shreveport
  • Hilton Garden Inn Shreveport
  • Shreveport Hilton Garden Inn
  • Hilton Garden Inn Shreveport Hotel
  • Hilton Garn Inn Shreveport
  • Hilton Shreveport Shreveport
  • Hilton Garden Inn Shreveport Hotel
  • Hilton Garden Inn Shreveport Shreveport
  • Hilton Garden Inn Shreveport Hotel Shreveport

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.