City center stay
Stay at this Sioux Falls hotel and you'll be within half a mile (1 km) of Empire Mall and 2 miles (3 km) of The Outdoor Campus. Avera Hospital and Augustana College are also within 3 miles (5 km).
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and free newspapers.
Jun 18, 2022 by Jackie GM
Yes, our pool is currently closed, We are working on it. and I'm sorry about the drains I will be checking all of these today, and again I apologize we hope to serve you again so
Jun 13, 2022 by Jackie GM
Thank you for your feedback, we are making updates to the hotel, unfortunately the pool is out of order but currently working on it
May 17, 2022 by Jackie GM
I'm very sorry about your experience were under new management if your in the Sioux Falls area again stop by and give us a chance to serve you again.
Nov 27, 2021 by Kara Front Desk Supervisor
Hi Brenda, we apologize for the two incidents stated. Sometimes the keycards can be deactivated if placed by a cell phone or near one, along with just sometimes resetting itself. I want to apologize for housekeeping just walking in as they should knock when asking if you would like service. we appreciate your stay and review. Happy Holidays
Sep 26, 2021 by Troy Front Desk
We appreciate hearing feedback from our guests. We are happy you enjoyed your stay with us, Thank you for choosing Best Western
Sep 19, 2021 by Troy Front Desk
We are sorry you did not enjoy your stay, we will work to address these issues. Thank you for the feedback.
Sep 11, 2021 by Troy Front Desk
Thank you for the feedback, we always appreciate hearing back from our guests. We are happy you enjoyed your stay and look forward to seeing you again in the future. Thank you for choosing Best Western
Jul 26, 2021 by Troy Front Desk
We are sorry you did not have a great experience, please feel free to contact the hotel directly so we can learn what we did right and what we need to correct. Thank you for the feedback.
Jul 13, 2021 by Morgan H.
Thank you for the feedback!
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Empire Towers. Free self parking is available. This Colonial Sioux Falls hotel is smoke free.
Available in all rooms: WiFi (surcharge) , High-speed internet access
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Best Western Empire Towers offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Sioux Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 9:30 AM.
Recreational amenities at the hotel include an indoor pool.
Children under 16 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.