8/10 Good
Carmen
May 7, 2024
Disliked: Amenities
It's 2024, recently remodeled and not 1 USB port in room. I had 7 USB devices (2 phones, noise canceling headphones, earbuds, hearing aids, electric razor, bone conductive headset for swimming). Ridiculous. They said "there's a USB port by the lobby sofa. You can come sit down here and use it". Yah ... right. Luckily I found an AC-USB adapter in my razor case.
Saved $5 on the room over where I often stay. What a joke. No complimentary breakfast here, coffee or anything. Medium cup of black coffee was $4. Basic breakfast was almost $15. What a ripoff. Hampton provides complimentary water in room, breakfast, coffee, etc.
Went to lobby to buy a cold soda from their snack area. Everything was warm. When i told them they said "Oh its been that way for quite awhile. Guess it didn't get fixed". I walked over to the next hotel to get my soda. Found out they had lower rates, complimentary breakfast, USB ports in room, and their beverages were cold.
I canceled my reservation for a later night at the Courtyard and switched. I won't be returning to the Courtyard by Marriott.
Carmen
Stayed 1 night in May 2024