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4.1 out of 5

"My mom was in the hospital in Sioux Falls during this trip. The staff was very nice an even asked us if there was anything more they could do for us a ... " More

By a verified traveler on Mon 12 Mar 2018

Hotel Description

Hotel near Empire Mall in Sioux Falls

In shopping district

You'll find Empire Mall and The Outdoor Campus within 2 miles (3 km) of this hotel. Sertoma Butterfly House and Augustana College are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 117 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free newspapers.

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$94* Per night/room Feb 2 - Feb 3

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Business Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Sioux Falls At Empire Mall ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Sioux Falls At Empire Mall

Everyone (6)
5 out of 5

Posted by on Aug 30, 2019

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Comment from Hotel Management

Sep 4, 2019 by Matt

Dear Valued Guest Thank you for your business. I hope that you will stay with us again the next time you are in Sioux Falls, SD. Safe Travels, Matt Brunick General Manager

1 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

May 3, 2019 by Matt

Dear Valued Guest I am sorry that we did not provide a positive experience during your stay with us. Please let me know what issues you encountered during your stay so that I may have a chance to get them resolved. Thank You, Matt Brunick

5 out of 5

Hospital stay

My mom was in the hospital in Sioux Falls during this trip. The staff was very nice an even asked us if there was anything more they could do for us and told us they were sorry to hear about my Mom. We have stay at this hotel many time and have never had any problems.

Posted by , from Huron, South Dakota on Mar 12, 2018

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Comment from Hotel Management

Mar 20, 2018 by Matt

Dear Valued Guest I hope that your mom is doing better. I appreciate you letting me know about your stay with us. Please let us know if there is ever anything we can do to improve your stay with us. Safe Travels, Matt Brunick General Manager

2 out of 5

Not thrilled

Pros: Pillows, breakfast and staff
Cons: Get the stink out of the hotel - terrible! Bathroom was really small, hotel looked old and worn out, and beds need upgrades.
Location: Location is in a very good spot, close to all the major stores and restaurants.
I've stayed at a number of Holiday Inn & Expresses but this one was very disappointing. The first thing I noticed was how old and worn everything looked. Carpets looked from the 80's/90's (at best). But what really was unappealing was the stink in the hallways - smelled like rotten eggs and it was throughout the attached building portion. Bathrooms are very small and the bed wasn't that comfortable although the pillows were wonderful. Breakfast was typical of Holiday Inn & Expresses - good. Staff was fine. Overall I will not be returning to this Holiday Inn & Express, too worn down, old and stinky for me.

Posted by on Jan 19, 2016

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4 out of 5

Peculier

Overall, the hotel was nice and the desk clerk, Nigel, was friendly and pleasant. I did, however, find it a bit odd that as we were checking in, at 9:30 pm, he sent a staff member go up to check if our room was clean before he would check us in.

Posted by on Nov 4, 2015

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2 out of 5

Too small for price

My family and I stayed here because the other holiday inn express was full. Its so small. The room is a pretty standard room with older furniture in it. The pool is small 4'6" is the deepest it gets. Breakfast is pretty standard. For the price of the stay at this particular Holiday Inn Express..we will be staying at Fairfield by Mariot or the Hilton. At least there we will get what we paid for, and their rooms are pretty closely priced. Won't be staying here again

Posted by , from Cedar Rapids on Sep 14, 2015

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5 out of 5

very nice

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Great looking hotel. Very new looking. New beds. Very helpful helpful staff. Great breakfast well stocked.

Posted by on Jul 28, 2012

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4 out of 5

Nice place sort of a convention place open atrium and glass elevators

It was nice. The swamp cooler never worked although they sent a nice man to fix it. But it was okay, we just opened a window and got cool evening air from outside. The room was nice and the beds comfortable We use those rolling carts to pile on our luggage and cooler, but we had trouble finding one to move in during the evening and move out in the am. The restaurant was understaffed in the morning. I finally left because I could not wait any longer. We had a great $1 sausage and biscuit at McD's with a big slice of tomato from our cooler. We went to the falls in the evening and saw the laser show which was excellent. We ate dinner in this good Chinese place in a small mall that is a local fav. The owner had a MBA and had returned home to help his family with the restaurant.

Posted by , from Sparkleblueberry on Jun 14, 2012

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5 out of 5

Excellent value for the money!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We love this motel and will continue to keep coming back! Great rooms, nice pool, GREAT breakfast (that is FREE!) and great location! A++

Posted by on Mar 9, 2012

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4 out of 5

Clean room, good value, close to shopping

Pros: Free breakfast, Free Internet
This was a nice hotel, kids enjoyed the pool. Close to great restaurants too!

Posted by , from Nebraska on Nov 16, 2011

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About the Holiday Inn Express & Suites Sioux Falls At Empire Mall

Location 2501 S Shirley Ave, Sioux Falls, SD 57106

Property Features

Holiday Inn Express & Suites Sioux Falls At Empire Mall offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 900 square feet (81 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express & Suites Sioux Falls At Empire Mall also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Sioux Falls hotel is smoke free.

  • 117 guestrooms or units
  • 3 levels
  • 2 buildings
  • 900 sq ft of conference space
  • 81 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sioux Falls, SD (FSD-Sioux Falls Regional) (11.3 km / 7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Sioux Falls At Empire Mall offers 117 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sioux Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 7:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7:00 AM to 11:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Empire Mall
  • Holiday Inn Express Empire Mall Hotel
  • Holiday Inn Express Empire Mall Hotel Sioux Falls
  • Holiday Inn Express Empire Mall Sioux Falls
  • Holiday Inn Express Sioux Falls Empire Mall Hotel
  • Holiday Inn Express Sioux Falls Empire Mall
  • Holiday Inn Express Suites Empire Mall
  • Holiday Inn Express & Suites Sioux Falls At Empire Mall Hotel

You should know

  • Holiday Inn Express & Suites Sioux Falls At Empire Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.