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"Very nice stay. Wonderful rooms and great customer service! " More

By a verified traveler on Thu 23 Jul 2020

Hotel Description

3.5-star hotel near Springfield Town Center

In Springfield

At this Springfield hotel, you'll be within half a mile (1 km) of Springfield Town Center and 6 miles (10 km) of Landmark Mall. Inova Fairfax Hospital and George Washington's Mount Vernon are within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 245 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, iPod docks, and room service.

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Springfield ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Springfield

Everyone (3) Couples (2) Family (3)
5 out of 5
Very nice stay. Wonderful rooms and great customer service!

Posted by , from Los Angeles CA on Jul 23, 2020

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Comment from Hotel Management

Jul 24, 2020 by General Manager

Dear Susan, Thank you for the perfect rating! We appreciate you relying on us for your time in the area and we are happy our service and accommodations were pleasing for you. Take care and we wish to see you again!

4 out of 5
Staff was friendly and the room was great. Perfectly located for a trip to Springfield.

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 21, 2020 by General Manager

Thank you for choosing to stay with us during your visit to Springfield! Our friendly staff will be delighted to know that their attention to your comfort was appreciated. We loved having you with us, and on your next visit to the area, we look forward to being your hotel of choice.

5 out of 5
Nice room. Easy to get to............................................

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by General Manager

Thank you for your kind review of the Hilton Springfield! We are thrilled to know that you found our location convenient and hope you had a comfortable and pleasant stay. It was our pleasure to host you and we look forward to seeing you again soon.

4 out of 5
Very Helpful Staff. Room very clean. Shower / hot water wasnt propwrly working.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by General Manager

We loved having you here at Hilton Springfield! Thank you for complimenting our staff and brightening our day with your positive review. Although it is great to hear that you found your room clean and comfortable, we do regret that some hot water concerns took away from your stay. Please accept our apologies and know that we are working to make it right. We look forward to our next opportunity to serve you with a superior experience.

4 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by JR

Thank you for your kind response. We hope to see you again.

4 out of 5
Access to mall and interstate. Rooms a little old. Available TV below average. Good price. Air conditioning- wall mounted thermostat did not work. Unit controls worked but unit was extremely loud.

Posted by , from Richmond, VA on Jul 20, 2019

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Comment from Hotel Management

Jul 22, 2019 by General Manager

Dear Bill, We are grateful for you sharing your recent experience with us at the Hilton Springfield. Our ideal location is one of the many benefits we are pleased to offer, and we're happy to hear that the easy access to the mall and interstate was convenient. While we're glad that our value worked well for you, we apologize for the issues you encountered with your accommodations. We will use your feedback as we work to improve. Please come see us again next time you are in the area!

1 out of 5
I don't know when i arrived they said i had no reservation and i had to call travelocity didn't worki was tiredddddd so i just check into a different hotel

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 23, 2019 by General Manager

We are sorry to hear about your recent experience. We understand you booked through a third-party, and hope that they may assist in resolving this matter. We wish to have a chance to host you and offer a comfortable and pleasant stay. Should your travels bring you back to Springfield, please consider staying with us and reserving your room directly with our staff.

4 out of 5
Good location for me, less expensive than other hotel, clean room, nice breakfast.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 7, 2019 by General Manager

We pride ourselves on offering clean, comfortable rooms at an affordable rate so we're glad you appreciated our efforts. It's also great to hear that our tasty breakfast menu was to your liking and that our location worked well for your needs. Should you be in the area again, please come back to see us.

3 out of 5

talking elevator

Cons: stop the talking elevators, insulate the walls
with the travelocity price they stick you by the talking elevators which are quite obnoxious and wake you up because the walls are rather thin.

Posted by , from NY on Nov 29, 2015

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Property Features

Hilton Springfield offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8000 square feet (720 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Springfield. An area shuttle and a train station pick-up service are free. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Springfield hotel.

  • 1 building
  • 245 guestrooms or units
  • 12 levels
  • 8000 sq ft of conference space
  • 720 sq m of conference space
  • Built in 1978
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ronald Reagan Washington National Airport (DCA) (22.9 km / 14.2 mi)
  • Property shuttles: Free area shuttle and train station pick-up
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Springfield offers 245 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Houlihans - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • gap period enforced between guest stays 48 hours

Hotel Names

  • Hilton Hotel Springfield
  • Hilton Springfield
  • Springfield Hilton
  • Hilton Springfield Hotel Springfield
  • Springfield Hilton Hotel
  • Hilton Springfield Hotel
  • Hilton Springfield Hotel
  • Hilton Springfield Springfield
  • Hilton Springfield Hotel Springfield

You should know

  • Hilton Springfield offers transfers from the train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.