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"I like the area tbe room is in. The hotel check in was great " More

By a verified traveler on Sun 01 Mar 2020

Hotel Description

Enjoy free breakfast at this Chicopee hotel

In shopping district

Stay at this Chicopee hotel and you'll be within 2 miles (3 km) of Chicopee Falls Dam and 6 miles (10 km) of Indian Motorcycle Museum. Holyoke Heritage State Park and Canal Gallery are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free continental breakfast each morning. The front desk is staffed around-the-clock and concierge services are on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$56* Per night/room Jun 29 - Jun 30

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Chicopee-Springfield ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Chicopee-Springfield

Everyone (4) Couples (1) Family (3)
4 out of 5
I like the area tbe room is in. The hotel check in was great

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 3, 2020 by Front Desk

Thank you for taking the time to review your time. We are glad it was enjoyable.

4 out of 5
Run of mill, inexpensive hotel. No frills. Price was right. A little dated - but not horrible

Posted by on Sep 23, 2019

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2 out of 5
The staff was great. The outside was ok. Your landscaping needs work and your flowers need water desperately. The room was clean and the bed comfortable However the air conditioner was so loud in the room that we could not use it and made sleeping uncomfortable. When traveling you look for a place to recharge your batteries and this was not restful. Breakfast was ok but food was not adequately staffed for the whole breakfast time.

Posted by on Jul 12, 2019

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4 out of 5
Nice room. Very accommodating. Far from the main road so no really loud traffic noises. Close to shopping and restaurants

Posted by , from Chickoppee Mass on Aug 15, 2017

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1 out of 5

Filthy

Pros: I think the sheets were clean
Cons: It's so run down it should be closed during their renovations
Location: Nothing
We chose this hotel only because it was the closest one to my sons college that was available. But I also felt it was a safe choice based on the Choice Hotel name. Disclosure: I did not write this terrible review without first giving Choice hotel an opportunity to addressmy concerns first. I wrote a letter to choice hotel about out experience, they didn't respond directly but told me the Chicopee hotel would contact me in a few days. After several weeks with no contact, I called choice hotel corporate and after expressing our utter displeasure with our stay, I was offered a choice hotel card with 600 points on it and I could stay again with them (at my cost) and earn points, eventually earning a free night? I would never stay there again or any choice hotel, based on our experience there and their lack of customer service. This place was filthy. We had to wipe down the tub, wipe down the toilet, the sink and the floor. We removed dirt, soap scum, hair and some "stuff" from both the toilet seat and under the toilet seat. The bedspread had several cigarette burns on it, the rug had several large stained areas, the door was rusted, no hooks to hang your clothes, the hallway reeked of cigarette smoke, the floor was damp near the doorway and had a mildew smell. It was so dirty.

Posted by on Jun 21, 2016

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2 out of 5

Stay after they complete badly needed renovations.

Pros: The only staff member I came in contact with was the young man working at the front desk. He was extremely polite and capable.
Cons: Room carpeting, bathroom fixtures and wall paper need to be replaced.
Location: Hall of Fame Basketball Museum is nearby. Webs the country's largest yarn shop is a short distance away. There's a Chick Fila very close.
The hotel is undergoing much needed renovations. These renovations didn't not interfere with my stay. What the hallway looks like is not a concern to me. However my hotel room carpeting was disgusting. Badly stained, dirty, unvacuumed and sticky in places. It should have been replaced a long time ago. I wouldn't walk barefoot on it. The tub and shower area are old. The tub is stained and looks like it's been patched. The staff is no nonsense. The police were called when an unruly guest was causing problems and the man was removed by the police in a very professional manner. Breakfast was so so.

Posted by , from MA on Jun 12, 2016

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3 out of 5
Rooms were clean although facility is old with no elevator with musky smell in halls. We added a night to our stay due to demands of UMASS graduation and on the second night of our stay there was knocking on the door at 5am. It happened 3 times even when told male person had the wrong room. Upon dialing the desk over 5 minutes, there was a continuing busy signal. Person went away. The next morning I told the desk person and he took my notification as a complaint and tried to explain that the desk must have been busy with other customers. When I asked to see the manager I was handed a business card and was told the manager was busy. My purpose was to simply alert the hotel that there had been a strange person knocking on our door and maybe other doors. The response to my concern was simply a no response. Breakfast was missing cereals and could have been monitored better.

Posted by , from Eastern Massachusetts on May 12, 2015

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4 out of 5

Excellent Value

Good price, nice room. Staff very friendly. Continental breakfast consisted of: Belgian waffles, choice of cereals, small danish, or banana. Coffee, orange juice, or milk.

Posted by on Mar 16, 2007

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5 out of 5

Revamped

This hotel has been redone. I stay there twice a month. Yes, when they were remodeling it wasn't perfect. (Da'h)

Posted by on Jul 6, 2006

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About the Quality Inn Chicopee-Springfield

Location 463 Memorial Dr, Chicopee, MA 01020

Renovations + Closures

The following facilities will be closed from 21 May 2020 to 08 June 2020 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Chicopee-Springfield. Free self parking is available. Smoking is allowed in designated areas at this Chicopee hotel.

  • 100 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (144.3 km / 89.7 mi)
  • Train station: Holyoke Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Chicopee-Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Tax ID - C0008350610. Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 48 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0008350610. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Tax ID - C0008350610
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Chicopee/Springfield
  • Quality Chicopee/Springfield Chicopee
  • Quality Inn Chicopee/Springfield
  • Quality Inn Chicopee/Springfield Chicopee
  • Quality Inn Chicopee-Springfield
  • Quality Chicopee-Springfield
  • Quality Chicopee Springfield
  • Quality Inn Chicopee-Springfield Hotel
  • Quality Inn Chicopee-Springfield Chicopee
  • Quality Inn Chicopee-Springfield Hotel Chicopee

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.