Skip to main content
Beginning of main content

"Property could use a refresh but the women who checked us in had a great friendly energy and was so helpful. " More

By a verified traveler on Sun 03 Oct 2021

Enter dates to see availability

Hotel Description

Enjoy free breakfast at this Chicopee hotel

In Chicopee

You'll find Chicopee Falls Dam and Chicopee Memorial State Park within 2 miles (3 km) of this hotel. MassMutual Center and Springfield Museums are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and laundry facilities and concierge services are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$63* Per night/room Dec 20 - Dec 21

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Chicopee - Springfield ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Chicopee - Springfield

Everyone (6) Couples (3) Family (3)
5 out of 5
Property could use a refresh but the women who checked us in had a great friendly energy and was so helpful.

Posted by on Oct 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 28, 2021 by Management

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2 out of 5

Posted by on Jun 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 10, 2021 by FD

thank you for taking the time to review your stay

5 out of 5

Posted by on Dec 5, 2020

Was this review helpful to you?
Comment from Hotel Management

Dec 8, 2020 by Front Desk

thank you for taking the time to review your stay with us. We appreciate all feedback and use it to improve for future guests.

4 out of 5
It says breakfast comes with the room but they do not have it.

Posted by , from Springfield Ma on Jul 20, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 22, 2020 by Front Desk

We appreciate you taking the time to review your stay. We apologize for not having breakfast available, however do to Covid-19 we are working with our local board of health to meet all requirements needed to reopen our breakfast.

4 out of 5
I like the area tbe room is in. The hotel check in was great

Posted by on Mar 1, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 3, 2020 by Front Desk

Thank you for taking the time to review your time. We are glad it was enjoyable.

4 out of 5
Run of mill, inexpensive hotel. No frills. Price was right. A little dated - but not horrible

Posted by on Sep 23, 2019

Was this review helpful to you?
2 out of 5
The staff was great. The outside was ok. Your landscaping needs work and your flowers need water desperately. The room was clean and the bed comfortable However the air conditioner was so loud in the room that we could not use it and made sleeping uncomfortable. When traveling you look for a place to recharge your batteries and this was not restful. Breakfast was ok but food was not adequately staffed for the whole breakfast time.

Posted by on Jul 12, 2019

Was this review helpful to you?
4 out of 5
Nice room. Very accommodating. Far from the main road so no really loud traffic noises. Close to shopping and restaurants

Posted by , from Chickoppee Mass on Aug 15, 2017

Was this review helpful to you?
1 out of 5

Filthy

Pros: I think the sheets were clean
Cons: It's so run down it should be closed during their renovations
Location: Nothing
We chose this hotel only because it was the closest one to my sons college that was available. But I also felt it was a safe choice based on the Choice Hotel name. Disclosure: I did not write this terrible review without first giving Choice hotel an opportunity to addressmy concerns first. I wrote a letter to choice hotel about out experience, they didn't respond directly but told me the Chicopee hotel would contact me in a few days. After several weeks with no contact, I called choice hotel corporate and after expressing our utter displeasure with our stay, I was offered a choice hotel card with 600 points on it and I could stay again with them (at my cost) and earn points, eventually earning a free night? I would never stay there again or any choice hotel, based on our experience there and their lack of customer service. This place was filthy. We had to wipe down the tub, wipe down the toilet, the sink and the floor. We removed dirt, soap scum, hair and some "stuff" from both the toilet seat and under the toilet seat. The bedspread had several cigarette burns on it, the rug had several large stained areas, the door was rusted, no hooks to hang your clothes, the hallway reeked of cigarette smoke, the floor was damp near the doorway and had a mildew smell. It was so dirty.

Posted by on Jun 21, 2016

Was this review helpful to you?
2 out of 5

Stay after they complete badly needed renovations.

Pros: The only staff member I came in contact with was the young man working at the front desk. He was extremely polite and capable.
Cons: Room carpeting, bathroom fixtures and wall paper need to be replaced.
Location: Hall of Fame Basketball Museum is nearby. Webs the country's largest yarn shop is a short distance away. There's a Chick Fila very close.
The hotel is undergoing much needed renovations. These renovations didn't not interfere with my stay. What the hallway looks like is not a concern to me. However my hotel room carpeting was disgusting. Badly stained, dirty, unvacuumed and sticky in places. It should have been replaced a long time ago. I wouldn't walk barefoot on it. The tub and shower area are old. The tub is stained and looks like it's been patched. The staff is no nonsense. The police were called when an unruly guest was causing problems and the man was removed by the police in a very professional manner. Breakfast was so so.

Posted by , from MA on Jun 12, 2016

Was this review helpful to you?

About the Quality Inn Chicopee - Springfield

Location 463 Memorial Dr, Chicopee, MA 01020

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available. Smoking is allowed in designated areas at this Chicopee hotel.

  • 100 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Transport

  • Train station: Holyoke Station (5.7 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 25 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0008350610

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0008350610. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

This property advises that guest safety measures are currently in place. Masks are required in public areas. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Chicopee/Springfield
  • Quality Chicopee/Springfield Chicopee
  • Quality Inn Chicopee/Springfield
  • Quality Inn Chicopee/Springfield Chicopee
  • Quality Inn Chicopee-Springfield
  • Quality Chicopee-Springfield
  • Quality Chicopee Springfield
  • Quality Inn Chicopee Springfield
  • Quality Inn Chicopee - Springfield Hotel
  • Quality Inn Chicopee - Springfield Chicopee
  • Quality Inn Chicopee - Springfield Hotel Chicopee

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://travel.travelocity.com/Chicopee-Hotels-Quality-Inn-Chicopee---Springfield.h856259-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicopee-Hotels-Quality-Inn-Chicopee---Springfield.h856259-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Chicopee-Hotels-Quality-Inn-Chicopee---Springfield.h856259-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.