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The Ritz-Carlton, St. Thomas

5-star property
6900 Great Bay, St. Thomas, St. Thomas 1-855-201-7819
3.4 out of 5
See all 5 travelocity Reviews

"The entire staff was amazing throughout the stay. Their genuine warmth showed through at every turn. My wife is near end of life and they mad sure s ... " More

By a verified traveler on Tue 28 Feb 2023

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Hotel Description

5-star beachfront resort near Secret Harbour Beach

Beachside getaway

You'll be steps from Beverhout Point and a 5-minute walk from Secret Harbour Beach. Also, Cowpet Bay is within half a mile (1 km) and Turquoise Beach is within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 outdoor pools, and a 24-hour gym are all featured at this luxury resort. There's fun for all ages with a children's pool and a waterslide, and babysitting is an added bonus. Enjoy a meal from the a restaurant and perks like free valet parking.

Room, 1 King Bed, Balcony, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$899* Per night/room May 12 - May 13

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds, Ocean View (Club Level)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony, Resort View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Ritz-Carlton, St. Thomas ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, St. Thomas

Everyone (5)
1 out of 5

Posted by on Sep 17, 2023

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5 out of 5
The entire staff was amazing throughout the stay. Their genuine warmth showed through at every turn. My wife is near end of life and they mad sure she was treated like a treasure!! I couldn't have been more pleased with them.

Posted by on Feb 28, 2023

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5 out of 5

Posted by , from Uniontown on Jul 3, 2022

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5 out of 5

Posted by on Jan 17, 2022

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1 out of 5

Posted by on Sep 4, 2021

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About the The Ritz-Carlton, St. Thomas

Location 6900 Great Bay, St. Thomas, St. Thomas 00802

Property Features

The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 4 meeting rooms, and limo/town car service. A children's pool, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, St. Thomas. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • Built in 1992
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Deep soaking tub
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.

Alloro - This restaurant serves dinner only. Reservations are required.

Bleuwater - This restaurant overlooks the ocean and pool. Open daily.

Coconut Grove - Overlooking the ocean and pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Sails - Overlooking the ocean, this restaurant serves breakfast, lunch, and light fare. Open daily.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Ziplining nearby

Spa Services

The Ritz-Carlton Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton, St. Thomas

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 7.5 percent
  • Resort fee: USD 95 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15–30 for adults, and USD 10–20 for children
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Hotel St. Thomas
  • Ritz-Carlton St. Thomas
  • St. Thomas Ritz-Carlton
  • Ritz-Carlton St. Thomas Hotel
  • Ritz-Carlton St. Thomas Hotel St. Thomas
  • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
  • Great Bay Resort
  • St. Thomas Great Bay
  • Great Bay Resort
  • St. Thomas Great Bay
  • Resort St. Thomas Great Bay Resort St. Thomas
  • St. Thomas St. Thomas Great Bay Resort Resort
  • Resort St. Thomas Great Bay Resort
  • St. Thomas Great Bay Resort St. Thomas
  • The Ritz Carlton St. Thomas
  • Great Bay
  • Great Bay Resort
  • Resort St. Thomas Great Bay Resort St. Thomas
  • St. Thomas St. Thomas Great Bay Resort Resort
  • Resort St. Thomas Great Bay Resort
  • St. Thomas Great Bay Resort St. Thomas
  • Great Bay
  • St. Thomas Great Bay
  • The Ritz Carlton St. Thomas
  • Great Bay Resort
  • St. Thomas Great Bay
  • Resort St. Thomas Great Bay Resort St. Thomas
  • St. Thomas St. Thomas Great Bay Resort Resort
  • Resort St. Thomas Great Bay Resort
  • St. Thomas Great Bay Resort St. Thomas
  • Great Bay
  • The Ritz Carlton St. Thomas
  • The Ritz Carlton, St Thomas
  • The Ritz-Carlton, St. Thomas Resort
  • The Ritz-Carlton, St. Thomas St. Thomas
  • The Ritz-Carlton, St. Thomas Resort St. Thomas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.