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Emerald Beach Resort

3.5-star property
8070 Lindbergh Bay, St. Thomas, St. Thomas 1-855-201-7819
3.5 out of 5
See all 48 travelocity Reviews

"The beach is fabulous, the food is good and reasonably priced. " More

By a verified traveler on Thu 04 May 2023

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Hotel Description

3.5-star beachfront hotel near Magens Bay Beach

On the beach

With a stay at this St. Thomas hotel, you'll be steps from Lindberg Beach and a 5-minute walk from Lindbergh Bay. University of Virgin Islands and Brewers Bay Beach are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Dine at the beachfront restaurant and relax with beach umbrellas. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Beachfront Deluxe Double Room with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$289* Per night/room Jun 3 - Jun 4

Beachfront Deluxe King Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Emerald Beach Resort ratings based on 48 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Emerald Beach Resort

Everyone (15) Couples (12) Family (13)
5 out of 5
The beach is fabulous, the food is good and reasonably priced.

Posted by on May 4, 2023

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Comment from Hotel Management

May 5, 2023 by Guest Services

Thank you! We appreciate your business and taking the time to write a review!

5 out of 5
Excellent staff!! Will definitely return and recommend

Posted by on Apr 15, 2023

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Comment from Hotel Management

Apr 18, 2023 by Guest Services

Thank you! We look forward to your return!

2 out of 5

Posted by on Feb 17, 2023

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2 out of 5
The view of ocean was amazing. We had a water leak in ceiling,so we got drips when we went to bath, use the sink and water running down mirror all over counter. So we couldn’t use the counter. Floor was also wet. The electric outlet did not work also in bathroom. Floor was Sandy thru out. Felt the room was not cleaned and managed properly for the price we had to pay

Posted by on Feb 17, 2023

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Comment from Hotel Management

Mar 2, 2023 by Guest Services

I'm sorry to hear about your experience. We had a plumbing issue in your building and were sold out at that time. Repairs are now complete. We sincerely apologize for the leaking issue. I have shared your concerns with our housekeeping team. All rooms are swept and mopped between guests. Although our prices may seem high, we are a moderately priced hotel with all beachfront rooms. Compared to other beachfront hotels, our prices are very reasonable. Thank you for staying with us.

2 out of 5
No hot water, no towels, poor housekeeping, unresponsive staff.

Posted by on Dec 27, 2022

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3 out of 5
TV remote/channel did not work. Wi-Fi is very slow (by stateside standards). Recommend 2nd/3rd floor (no elevator).

Posted by , from ATLANTA on Dec 6, 2022

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5 out of 5
It was great all round

Posted by , from IRVINGTON on Aug 21, 2022

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3 out of 5
We were put into a room that was not cleaned. There was dirty towels, clothes, and the tub still had sand inside. We were upgraded, but then that room had a broken, dripping air conditioner. It was fixed after two days, due to my sister talking to different staff members. We had to sweat in a room for two days and the air could have been fixed on the first, or at least second day that we reported it. The ice machine was broken and there was no clean water to drink. I believe they need a convenient store in the hotel bc the restaurant was busy and you couldn’t always get water or ice right away. The rooms need microwaves to heat your leftovers. On the upside, there was a refrigerator in the room. A better job needs to be done keeping non-hotel guests from the property that’s on the beach, due to some men being right in the back of our room, just 3 feet from our balcony. I and my sisters were harassed while trying to enjoy the beach area. Thus, there needs to be better or more frequent security. After the first day two days, we did start to enjoy our stay. We just had to adjust. Staff was for the most part pleasant.

Posted by on Jul 31, 2022

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5 out of 5
Stayed here before. Nice place to stay.

Posted by on Jun 15, 2022

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2 out of 5
The staff at the front desk was very unhelpful. They didn't clean my room one day. I had to ask 4 times before I got towels. The one restaurant they had there was dirty and the food was horrible. The wait staff was rude and we had to wait for hours for our food and tab to pay for the food. We didn't feel welcomed at all. I felt like they were mad that we were there. This is a 1 star resort at best.

Posted by on Jun 14, 2022

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About the Emerald Beach Resort

Location 8070 Lindbergh Bay, St. Thomas, St. Thomas 802

Property Features

Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Emerald Beach Resort also features a garden, a picnic area, and concierge services. Free self parking is available. This 3.5-star St. Thomas hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.

Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Parasailing nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 13–19 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Emerald
  • Best Western Emerald Beach
  • Best Western Emerald Beach Resort
  • Best Western Plus Emerald Beach
  • Best Western Plus Emerald Beach Resort
  • Best Western Plus Emerald Beach St. Thomas
  • Emerald Beach Best Western
  • Emerald Beach Resort St. Thomas
  • Emerald Beach Resort
  • Emerald Beach St. Thomas
  • Best Western Emerald Beach Hotel Charlotte Amalie
  • Emerald Beach
  • St. Thomas Best Western
  • Emerald Beach Resort St. Thomas, U.S. Virgin Islands
  • Best Western St Thomas
  • Emerald Beach Resort Hotel
  • Emerald Beach Resort St. Thomas
  • Emerald Beach Resort Hotel St. Thomas

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.