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Emerald Beach Resort

3.5-star property
8070 Lindbergh Bay, St. Thomas, St. Thomas 1-855-201-7819
3.5 out of 5
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See all 45 travelocity Reviews

"Room could use some tlc. " More

By a verified traveler on Thu 12 May 2022

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Hotel Description

3.5-star beachfront hotel near Magens Bay Beach

On the beach

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Lindbergh Bay and within 2 miles (3 km) of University of Virgin Islands. St. Thomas Synagogue and Blackbeard's Castle are also within 3 miles (5 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Dine at the beachfront restaurant and relax with beach umbrellas. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Free WiFi, balconies

The 90 individually decorated guestrooms offer free WiFi and balconies. Other amenities include refrigerators, coffee/tea makers, and flat-screen TVs with digital channels.

Beachfront Deluxe Double Room with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$317* Per night/room Jun 12 - Jun 13

Beachfront Deluxe King Room with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Emerald Beach Resort ratings based on 45 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Emerald Beach Resort

Everyone (20) Couples (7) Family (12)
4 out of 5
Room could use some tlc.

Posted by on May 12, 2022

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2 out of 5
They had trouble finding our reservation for 2 rooms. Finally found it but one room wasn’t ready until after 5 pm. Air conditioning in one room didn’t work. Tv in the other room didn’t work. Resort location is very nice and convenient. Nice beach and beach bar/restaurant. Food was good. Pool was nice. Hotel itself is older and in need of some updating.

Posted by on May 10, 2022

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3 out of 5
The concierge Michelle made our experience memorable. Even before we left NY she texted me with super useful information and when we arrived she helped us book restaurant reservations for that same night for our 10yr wedding anniversary at Prime. She also helped us book splash and swim with dolphins and another tour to swim with sea turtles. The staff in general are really nice. The beach was so beautiful. We had a great time jet skiing. Our room though was slightly disappointing. We didn't have hot water, we couldn't get the Netflix on the tv to work and it sucked not having a microwave to reheat up our take out food. Still it was a great trip.

Posted by on May 6, 2022

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Comment from Hotel Management

May 8, 2022 by Managing Director

We do provide a microwave at the restaurant. Thank you for your business.

5 out of 5
This property has been recently remodeled. The rooms were very nice. The 2 young men at the beach/restaurant bar were fantastic. Super speedy and hustling. Huge difference from the place we stayed last week across the bay at Lindberg. Emerald Beach Resort is a “5”. Lindberg a 1.5-2.0

Posted by , from Orange Park on Apr 10, 2022

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Comment from Hotel Management

Apr 21, 2022 by Managing Director

Thank you for your kind review. We appreciate your business and we do hope to be able to serve you again in the near future.

4 out of 5
Great access to the beach! Some staff friendly but not all. Would be nice to have a warmer welcome and smiles throughout the visit.

Posted by , from CAMDEN on Apr 9, 2022

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Comment from Hotel Management

May 5, 2022 by Adia T

Good day Shawana, It was a pleasure having you stay with us at Emerald Beach Resort. Thank you for your feedback as it is greatly appreciated. We do hope to see you again in the near future.

3 out of 5
The location was just stunning. Water was so clean and beautiful to swim in. I brought my own snorkel gear off of amazon and saw some great fish. ( have to go to the darker seaweed spots) . They did offer chairs and some umbrella shade but you need to get there by 9:30 to get ones in a good spot that were decent ( not sunken in/ broken). If you walked further down there was more chairs / umbrellas to rent for money. View from balcony was amazing- and they all are. Our original room had a smelly under sink area and the toilet leaked. They gave us a new room with no issues. There is really nothing( food / drinks) in walking distance besides the one restaurant at the hotel. The website says 3 restaurants but emerald beach cafe was closed for our whole 5 day stay and the other two are really one. We got sick of the food quick. You need to take taxis everywhere for a change up of food. Taxis are between $6-12 a person . The pace at the restaurant on the resort was ridiculously slow - like wait 20 min for someone to just come over to you. The food was not amazing but good. It was expensive ( like everywhere here). I loved the chicken tacos and greek salad. Also many times we needed pool towels they only had 1. We didn’t bring towels with us so this was a pain. They did have excursions like jet ski and some other stuff right on the beach.

Posted by on Feb 26, 2022

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Comment from Hotel Management

Mar 7, 2022 by Adia T

Good day Kerri, It was a pleasure having you stay with us at Emerald Beach Resort. We do apologize for the inconvenience you faced during your stay. In instances like yours, we are willing to assist by moving our guests into a new room. Currently, our full service restaurant, Caribbean Fusion, is open. However, the Cafe is closed due to COVID-19. We have taxis that are pre-parked outside of our lobby. Thank you for your feedback as it helps us to improve our service. We do hope to see you again in the near future.

5 out of 5

Posted by on Jan 1, 2022

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3 out of 5

Posted by on Dec 25, 2021

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4 out of 5
Beautiful beach, clean pool and friendly staff!! Needs some overall updating to the gym and property however everything was lovely! I will be back.

Posted by , from Mentor on Dec 23, 2021

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Comment from Hotel Management

Dec 29, 2021 by Adia T.

Good day Desiree, It was a pleasure having you stay with us at Emerald Beach Resort. Thank you for your feedback as it is greatly appreciated. We are glad that you enjoyed our property and its amenities. We do hope to see you again in the near future.

3 out of 5

Posted by on Nov 29, 2021

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About the Emerald Beach Resort

Location 8070 Lindbergh Bay, St. Thomas, St. Thomas 802

Property Features

Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a beach bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Emerald Beach Resort also features a garden, a picnic area, and concierge services. Free self parking is available. This 3.5-star St. Thomas hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.

Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Parasailing nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 19 per person (approximately)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Emerald
  • Best Western Emerald Beach
  • Best Western Emerald Beach Resort
  • Best Western Plus Emerald Beach
  • Best Western Plus Emerald Beach Resort
  • Best Western Plus Emerald Beach St. Thomas
  • Emerald Beach Best Western
  • Emerald Beach Resort St. Thomas
  • Emerald Beach Resort
  • Emerald Beach St. Thomas
  • Best Western Emerald Beach Hotel Charlotte Amalie
  • Emerald Beach
  • St. Thomas Best Western
  • Emerald Beach Resort St. Thomas, U.S. Virgin Islands
  • Best Western St Thomas
  • Emerald Beach Resort Hotel
  • Emerald Beach Resort St. Thomas
  • Emerald Beach Resort Hotel St. Thomas

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.