For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"In a nutshell we did have a good time. Coming back from back to back cat 5 hurricanes is devestating and difficult. We kept that in mind and very much
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3-star beachfront resort near Buck Island Turtle Cove
On the beach
Within 6 miles (10 km) of this resort, you'll find Fort Christian and Blackbeard's Castle. Sapphire Beach and Coki Beach are also within 6 miles (10 km).
Poolside dining
This resort features a restaurant, an outdoor pool, and a swim-up bar. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference center. Enjoy the fitness center and perks like free self parking.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with satellite channels, the 74 guestrooms offer free WiFi and furnished balconies or patios. Premium bedding, coffee/tea makers, and ceiling fans are also available.
Bolongo Bay Beach Resort ratings based on 128 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Bolongo Bay Beach Resort
Everyone (15)Couples (2)Family (7)
5 out of 5
Nicest staff in the world. Wonderful, personal service. The views are spectacular! Get an oceanview room. So worth it! Daniella and Kevin were very kind to us. Richard, the owner, and his lovely family are always on hand to chat, socialize, and give recommendations. This is a true, authentic, family run Caribbean experience. This is not a chain resort. But we would choose it again for the service and the scenery. Onsite beach. Pool and bar. Good restaurant. What more do you need?
Posted by a verified traveler on Dec 27, 2019
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5 out of 5
Posted by a verified traveler on Sep 22, 2019
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3 out of 5
We very much liked the food excellent chef.. It was very unique to have the large iguanas in the same area as the guest...did not like the fact that things were not clearly explained upon arrival.. IE all inclusive.. To mean All inclusive not some here and none there..
Posted by a verified traveler on Sep 6, 2019
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5 out of 5
Posted by a verified traveler on Aug 10, 2019
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5 out of 5
The property was beautiful though they should rake the beach area! Food and staff were excellent! My only dislike about the hotel was the shower in the room! No water pressure!! Otherwise I highly recommend this hotel!
Posted by a verified traveler on Jul 13, 2019
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Comment from Hotel Management
Jul 26, 2019
by Katarina
Thank you for staying with us. We appreciate that. We do try to keep up with sea weed when we get it, so my apologies if we lagged a bit while you were here. Good thing is that it comes and goes with the currents so it is not always an issue. Sorry you experienced low water pressure. Hope you let someone know so we could take a look at it.
5 out of 5
burn site for vacation delicious food very nice staff enjoy bolongo bay and ride on the beautiful boat Every body is nice😘
Posted by a verified traveler on Jul 7, 2019
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4 out of 5
I loved the staff and the live entertainment. The bathrooms need some help.
Posted by a verified traveler on May 28, 2019
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5 out of 5
I treated my mother to a vacation together for Mother's Day this year, and we couldn't have been happier with the choice of hotel/resort. The last time she'd been to St. Thomas was in the 1970s, when she was pregnant with me, and I hadn't ever been, except in utero! We chose Bolongo Bay because of the all-inclusive option, and we were swayed entirely by online reviews. The property, still recovering from Hurricane Irma, is nonetheless beautiful, and we were offered many activities on site, as well as in other locations, some free and some with extra charges (all worth every penny!). The most memorable activities were sunning ourselves on and exploring the local beach, snorkeling with sea turtles and sunset cruise, both on the catamaran with Captain Z, Toni, and Alyssa (all of whom were so fun and wonderful), and a tour of St. John with Charles (excellent!). As other people have mentioned, the menu is limited, but everything we had was delicious and fresh, and all the restaurant staff were so welcoming and helpful, particularly 007 and Lorrie. Our room was plain but comfortable, and we had a lovely view of the water. The beach around the resort is a bit rocky and seaweed-covered, but the staff clean/rake it routinely and provide land and water hammocks and beach chairs to make it extra comfortable. Manager Keith and Event Coordinator Vernita were especially helpful and awesome. All in all, we had a blast and would do it again in a heartbeat.
Posted by a verified traveler on May 20, 2019
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Comment from Hotel Management
May 25, 2019
by Danni
Thank you so much for your feedback, we really appreciate it. So wonderful to hear you had an awesome time. Looking forward to welcoming you in the near future again.
5 out of 5
Beautiful location, service from staff was excellent, great food, easy to go have wonderful excursions!
Posted by a verified traveler on May 3, 2019
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Comment from Hotel Management
May 6, 2019
by Katarina
Thank you for those kind words. Glad you had a good time
4 out of 5
Beautiful views from our room and the sunset tour on Heavenly Days was great.
Activities/services from independent operators not included
Offsite tours not included
All non-motorized water sports included
Onsite live performances included
Snorkeling included
Property Features
Bolongo Bay Beach Resort offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Bolongo Bay Beach Resort. Self parking is free. Smoking is allowed in designated areas at this 3-star St. Thomas resort.
74 guestrooms or units
3 levels
5 buildings
Dining venue
Bar by the pool
Swim-up bar
Bar or lounge
Towels for the beach
Umbrellas for the pool
Conference center
Breakfast available (surcharge)
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Gift shop
Computer for guest use
Newspapers for purchase
ATM
Bellhop
Smoking in designated areas
Family Friendly Amenities
Outdoor pool
Free WiFi
Microwave (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: St. Thomas (STT-Cyril E. King) (11.9 km / 7.4 mi)
Parking: Free self parking
Room Amenities
Bolongo Bay Beach Resort offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.
Private balcony or patio (furnished)
Flat-screen television
Satellite channels
Premium channels
Microwave available
Coffee maker
Luxury bedding
Shower
Cribs (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
The Oasis Restaurant - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Nearby Activities
Recreational amenities at the resort include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Horse riding nearby
Ecotours nearby
Sailing on site
Scuba diving on site
Kayaking on site
Windsurfing on site
Ziplining nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Wheelchair accessible parking
Hotel Policies
Check-in
Minimum check-in age is: 18
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Cribs (infant beds) are available for USD 10.0 per night.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No elevators
24-hour check-in
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 4 and USD 15 per person (approximately)
In-room microwave fee: USD 10 per day
Crib (infant bed) fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Bolongo
Bolongo Bay
Bolongo Bay Beach
Bolongo Bay Beach Resort
Bolongo Bay Beach Resort St. Thomas
Bolongo Bay Beach St. Thomas
Bolongo Bay Resort
Bolongo Beach
Bolongo Beach Bay Resort
Bolongo Resort
Bolongo Bay Beach Hotel South Coast
Bolongo Bay Beach Resort St. Thomas, U.S. Virgin Islands
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
