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The Ritz-Carlton, St. Thomas

5.0 star property
5-star beachfront resort near Secret Harbour Beach

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Photo gallery for The Ritz-Carlton, St. Thomas

2 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Meeting facility
Meeting facility
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Popular LocationSecret Harbour Beach1 min walk
  • Popular LocationCowpet Bay5 min walk
  • Popular LocationSapphire Beach10 min drive
  • AirportSt. Thomas (STT-Cyril E. King)32 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom, Balcony

  • 1976 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Balcony, Resort View (Club Level)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Balcony, Resort View (Club Level)

  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Oceanfront

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony, Resort View

  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom (Club Level)

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom (Club Level)

  • 1080 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom, Balcony

  • 893 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Presidential Room, 3 Bedrooms, Oceanfront

  • 1976 sq ft
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Ocean View

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Resort View

  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Floor plan

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Ocean View (Club Level)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Ocean View (Club Level)

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View (Mobility/Hearing Accessible, Tub)

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Ocean View

  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View (Club Level)

Club Room, 1 King Bed, Ocean View (Club Level) | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Ocean View (Club Level)

  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 Double Bed, Balcony, Ocean View

  • 1539 sq ft
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Club Executive)

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

  • 968 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Resort View (Club Level)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Resort View (Club Level)

  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony (Club Level)

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom, Balcony (Club Level)

  • 1080 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Oceanfront (Club Level)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Oceanfront (Club Level)

  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The Westin Beach Resort & Spa at Frenchman's Reef
Pool
Spa
Pet friendly
Free WiFi
4.0 out of 5, Very Good, (1005)
The price is $425
per night
$564 total
includes taxes & fees
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About the neighborhood

St. Thomas

Beachside getaway.You'll be steps from Beverhout Point and a 5-minute walk from Secret Harbour Beach. Also, Cowpet Bay is within half a mile (1 km) and Turquoise Beach is within 2 miles (3 km).
View more Resorts in St. ThomasOpens in a new window

What's nearby

  • Secret Harbour Beach - 1 min walk
  • Cowpet Bay - 5 min walk
  • Sapphire Beach - 10 min drive
  • Smith Bay Beach - 11 min drive
  • Coki Point Beach - 13 min drive

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • The Tap & Still - 3 min drive
  • Hook’d - 3 min drive
  • Captain Quin's Rum Bar - 3 min drive
  • Sapphire Beach Bar - 6 min drive
  • Tarpon’s Table - 3 min drive

About this property

The Ritz-Carlton, St. Thomas

5-star beachfront resort near Secret Harbour Beach
The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center, 4 meeting rooms, and limo/town car service. A children's pool, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, St. Thomas. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • Built in 1992
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Waterslide

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 15 to 30 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, St. Thomas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 7.5 percent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15–30 for adults, and USD 10–20 for children
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
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St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
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Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
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Resort St. Thomas Great Bay Resort St. Thomas
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Resort St. Thomas Great Bay Resort
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The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
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Frequently asked questions

How close is The Ritz-Carlton, St. Thomas to the airport?

The Ritz-Carlton, St. Thomas is 8.6 mi (14-min drive) away from the St. Thomas (SPB-St. Thomas Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on Jun 2, 2024 start from $729.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, St. Thomas have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, St. Thomas.

How close is The Ritz-Carlton, St. Thomas to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Ritz-Carlton, St. Thomas offer free breakfast?

Free breakfast isn’t offered at The Ritz-Carlton, St. Thomas, but buffet breakfast is offered for a fee of between USD 15 and 30 for adults, USD 10 and 20 for children. It's available every day from 6:30 AM to 9 AM.

Is there a casino at The Ritz-Carlton, St. Thomas?

No, there is no casino at this resort.

What time is check-in at The Ritz-Carlton, St. Thomas?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Ritz-Carlton, St. Thomas?

This resort offers free self parking and valet parking.

Does The Ritz-Carlton, St. Thomas have a pool?

The Ritz-Carlton, St. Thomas features 2 outdoor pools and a children's pool.

Does The Ritz-Carlton, St. Thomas have a restaurant?

Yes, there is a restaurant on site.

Does The Ritz-Carlton, St. Thomas have a spa?

Pamper yourself with a day at The Ritz-Carlton Spa, where you can enjoy deep-tissue massages, body scrubs, and mani/pedis.

How close is The Ritz-Carlton, St. Thomas to downtown St. Thomas?

The Ritz-Carlton, St. Thomas is 0.5 mi away from Nazareth.

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 168 out of 291 reviews" "
Rating 8 - Good. 47 out of 291 reviews" "
Rating 6 - Okay. 36 out of 291 reviews" "
Rating 4 - Poor. 21 out of 291 reviews" "
Rating 2 - Terrible. 19 out of 291 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
try harder
We had a very nice stay. Great view, clean room. The mattresses need to be flipped so they aren't leaning to one side. We arrived at 5 PM. The first night we had trouble with the QR code to order room service and the front desk was helpful. Food the first night was pretty bad, hard tough cold chicken sandwich. My husband's burger was tough, over spiced and hard. The fries were rubbery. We hardly ate any of it. They forgot the ice we ordered. Ice machine was broken or we would have used it. Bad start. Next time we had room service they forgot to bring my husbands dinner. Mine was cold. Seemed no matter what we ordered it arrived wrong/missing something and cold or just icky, except the wine. The delivery people were nice as was were the house keeping ladies. Over all the place was clean. We had a great dinner at Blue Water, the Pad Thai was the best I have ever had...but sadly couldn't get in again on Wednesday and Thursday. Alloro breakfast was very good. The smoked salmon was the best I have ever had. They served the smallest eggs I have ever seen, but good. Wondered why there was sooooo much garlic in the guacamole..not my favorite. The coffee place was excellent, super nice helpers. Sail had nice food, servers and drinks. Except the lettuce/veggie wrap gave me diarrhea all night. Coconut Grove has a super bar and excellent bar tender, Charlesworth is amazing. Give that man a raise!!!! The gift shop was low on all sizes of women's tops. Nice sales person.
Stayed 8 nights in Feb 2024

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Mark

Traveled with partner
Disliked: Cleanliness
Put in a handicapped room and we ARE NOT handicapped. Spa did not recognize our reservation and staff was very rude and demeaning, talk to the hand with attitude. Rained for 3 days and no umbrellas in our room. Shuttle service did not want to take us to our room upon check in until I offered to drive. Could not reach Aloro to order a pizza to pick up since mail box full, when called concierge would not contact restaurant instead told up to keep calling Aloro directly. Concierge would not shuttle us to Caribbean Fish market next door. The facility is a RINO Ritz in name only. Will never return. Sad since surroundings are beautiful. On to St Croix and St Bartz.
Stayed 7 nights in Feb 2024

8/10 Good

Desara, Weymouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet . Thinking that is a island resort i will loved if it has a little vibe some music at the pool. Allore restaurant was ok but not was i was expecting as a restaurant at ritz. The last day of our staying I couldn’t use the bathroom because was a water leak from the ceiling
Stayed 4 nights in Jan 2024

10/10 Excellent

Michele L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz-Carlton is an absolutely beautiful resort with impeccable service. We cannot wait to return!!!
Stayed 5 nights in Jan 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic resort. The dinner options inside the resort can be improved with better quality food.
Stayed 4 nights in Jan 2024

10/10 Excellent

BIOLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful! Food was delicious Property and location A1
Stayed 1 night in Jan 2024

4/10 Poor

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid ~1,500 per night for a room at the Ritz - a supposedly 5 star hotel. This is a 3 star hotel. The staff was friendly but the hotel itself is worn down and dirty. 5 star amenities are no where near this place. The food was of 3 star quality. Nothing about this place is 5 star. I’ve stayed in lux hotels all over the world this has been the worst. Based on this I wouldn’t stay at another Ritz…this hotel should lose its flag, be closed and revamped. If not don’t advertise as 5 star it’s 3 star at most. Again dirty, poor food, amenities are terrible, staff is nice but that it, they are slow u knowledgeable and not a lux experience. I never wrote reviews this is my first but need to share so other don’t waste their money. If I had paid 300/night I wouldn’t be upset, but 1,500 was a waste…..The Ritz corporate needs to visit this place….
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023