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4.6 out of 5

"The location was great, did the hop on/off to see the sights was great way to get around. Short walk from cruise terminals so no need to wait for taxi ... " More

By a verified traveler on Sat 07 Sep 2019

Hotel Description

4-star eco-friendly hotel near Vancouver Waterfront

Walk to the beach

Within a 10-minute walk of this Coal Harbour hotel, you'll find Vancouver Waterfront and Pacific Centre Shopping Mall. False Creek and Stanley Park are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 13 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the spa tub, bar/lounge, and concierge services.

Comfy beds, WiFi

The 438 soundproofed guestrooms offer WiFi and comfy beds. Comforts include pillow menus and down comforters, while flat-screen TVs with satellite channels provide entertainment options. Housekeeping is available once per stay.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$118* Per night/room May 9 - May 10

Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Vancouver Marriott Pinnacle Downtown ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vancouver Marriott Pinnacle Downtown

Everyone (5)
5 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 26, 2019 by Anson

Thank you for finding the time to give us feedback!

5 out of 5
The location was great, did the hop on/off to see the sights was great way to get around. Short walk from cruise terminals so no need to wait for taxi it’s about 1/2 mile walk. 😍

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 11, 2019 by Anson - Sr. Ops. Manager, Rooms

Thank you for leaving us the feedback! We are happy to read that you had a memorable stay with us and that you've had time to explore the city. Looking forward to your return in the near future!.

4 out of 5

hotel looks way doper in the pictures

Pros: comfortable
Cons: size of rooms cant really be improved so, more realistic photos and lower pricetag
Location: walked to Rogers Arena, probably a 20-25 minute hike.
It was a nice hotel, good view but our room was literally tiny and the window was tiny. The bathtub looked great in the pictures too but it was so tiny I don't know how you'd fit one person in it let alone two. They make it look incredible in their photos so just a heads up, I paid nearly $200 for my room and didn't feel like it deserved that pricetag.

Posted by , from WA on Mar 6, 2018

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Comment from Hotel Management

Mar 26, 2018 by Sean

Thank you for taking the time to share your feedback regarding your stay. I do apologize that your experience did not live up to your or our expectations. I have shared your feedback with the hotel's leadership team so they are aware of your concerns. Thank you for choosing to stay with us for this trip to Vancouver. We hope you were still able to enjoy your time in our beautiful city.

5 out of 5

Central hotel

The Marriott offers Harbour views that are well worth it. The hotel is close to the docks and Canada Place. Multiple eateries are adjacent.

Posted by , from Atlanta on Aug 20, 2016

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4 out of 5

Posted by on Sep 4, 2020

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Comment from Hotel Management

Sep 5, 2020 by Peter

Thank you for your review! We hope to welcome you back again soon.

About the Vancouver Marriott Pinnacle Downtown

Location 1128 West Hastings Street, Vancouver, BC V6B4R5

Property Features

As a guest of Vancouver Marriott Pinnacle Downtown, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the eco-friendly Vancouver Marriott Pinnacle Downtown. You'll have access to the health club at a partner property. For a fee, parking is available. This 4-star Vancouver hotel is smoke free.

  • 438 guestrooms or units
  • 31 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Vancouver International Airport (YVR) (14.2 km / 8.8 mi)
  • Train station: Vancouver Waterfront Station (0.7 km / 0.5 mi)
  • Metro station: Burrard Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Vancouver Marriott Pinnacle Downtown offers 438 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. 27-inch flat-screen televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Showcase Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snorkeling nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 55 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: CAD 19 per person (approximately)
  • Fee for in-room wireless Internet: CAD 7.95 per day (rates may vary)
  • Covered self parking fee: CAD 38.00 per night (in/out privileges)
  • Pet fee: CAD 55 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Pinnacle
  • Marriott Pinnacle Hotel
  • Marriott Pinnacle Hotel Vancouver Downtown
  • Marriott Pinnacle Vancouver Downtown
  • Marriott Vancouver Downtown
  • Pinnacle Marriott
  • Vancouver Downtown Marriott
  • Vancouver Marriott Pinnacle Downtown
  • Marriott Vancouver
  • Vancouver Marriott
  • Vancouver Marriott Pinnacle Downtown Hotel
  • Marriott Pinnacle Downtown Hotel
  • Marriott Pinnacle Downtown
  • Vancouver Marriott Pinnacle
  • Vancouver Marriott Pinnacle Downtown Hotel
  • Vancouver Marriott Pinnacle Downtown Vancouver
  • Vancouver Marriott Pinnacle Downtown Hotel Vancouver

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.