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4.4 out of 5

"This hotel was super clean. We stayed 3 nights and had a reservation for somewhere else and left that place to come back here! " More

By a verified traveler on Sat 22 Oct 2022

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Hotel Description

3.5-star family-friendly resort near Sevierville Convention Center, connected to the convention center

In entertainment district

At this Sevierville resort, you'll be within half a mile (1 km) of Sevierville Convention Center and 6 miles (10 km) of Tanger Outlets. WonderWorks and Titanic Museum are also within 6 miles (10 km).

Poolside dining

Free water park access, 7 restaurants, and an indoor pool are all featured at this resort. Bring the family and enjoy the lazy river, children's club, and kid-friendly dining. Enjoy a meal in one of the 2 coffee shops/cafes and free perks like free self parking and WiFi in public areas.

Standard Room, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Dec 4 - Dec 5

Standard Room (2 Queen Beds with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 8 Max

Standard Room, 2 Queen Beds, Accessible, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wilderness at the Smokies - Stone Hill Lodge ratings based on 47 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wilderness at the Smokies - Stone Hill Lodge

Everyone (17) Couples (1) Family (20)
5 out of 5
This hotel was super clean. We stayed 3 nights and had a reservation for somewhere else and left that place to come back here!

Posted by on Oct 22, 2022

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Comment from Hotel Management

Oct 23, 2022 by Resort Management

Thank you for your feedback and we are glad to know you enjoyed your stay!

3 out of 5
Basic Room with small restroom area. Ceiling was peeling above shower. Desk check-in failed to explain about the shuttle bus that runs to other facilities like the water parks. coffee shop not opened in early morning.

Posted by on Oct 18, 2022

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Comment from Hotel Management

Oct 18, 2022 by Resort Management

Thank you for your feedback. We will look into these concerns. We hope to see you again soon!

5 out of 5
Great place to stay. Especially with kids. Mine are 3 and 6.

Posted by on Sep 19, 2022

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Comment from Hotel Management

Sep 19, 2022 by Resort Management

Thank you for the kind words. We look forward to seeing you and your family again soon!

4 out of 5
This was a kids dream do wish the outdoor kids area at stone lodge was still open since the outdoor one at river lodge was.

Posted by on Sep 2, 2022

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Comment from Hotel Management

Sep 2, 2022 by Resort Management

Thank you for staying with us! We appreciate your feedback and we look forward to seeing you again soon.

5 out of 5
Awesome

Posted by on Aug 26, 2022

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Comment from Hotel Management

Aug 26, 2022 by Resort Management

Thank you for staying with us. We appreciate your feedback and we look forward to seeing you again soon.

5 out of 5
I just liked about everything

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 15, 2022 by Resort Management

Thank you for staying at Wilderness at the Smokies!

5 out of 5

Posted by , from Cullowhee on Aug 5, 2022

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4 out of 5
I took my family for the on property water park. That sort was wonderful. A few issues were the room was small, not a big deal because we spent our time at the pools. The toilet rocked as if it wasn’t bolted down, no free breakfast, the dinner on property at the Thirsty Miner was terrible, dry and stale, and overpriced! $50 for dried out food. Lastly, the communication was confusing, the text I got before check on said no towels or shuttle provided. But they were. Which was a pleasant surprise. And I could swear someone on my hallway was smoking (both kinds).

Posted by on Jul 3, 2022

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Comment from Hotel Management

Jul 3, 2022 by Resort Management

Hello! We appreciate the review and making us aware of the concerns and issues that you had. We will investigate these and address them accordingly. We do value each guest and try to provide a fun experience for each. Thank you!

3 out of 5
room was just average small bathroom .did not like water play area closing at 6:00pm

Posted by on Jun 30, 2022

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Comment from Hotel Management

Jul 1, 2022 by Resort Management

Thank you for your feedback. Your comments are appreciated and will be taken into consideration.

5 out of 5
Very Clean!

Posted by on May 4, 2022

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Comment from Hotel Management

May 4, 2022 by Resort Management

Thank you for visiting with us at Wilderness at the Smokies!

About the Wilderness at the Smokies - Stone Hill Lodge

Location 190 Gists Creek Road, Sevierville, TN 37876

Property Features

Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi. Event space at this resort measures 200000 square feet (18580 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

  • 234 guestrooms or units
  • 6 levels
  • 2 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Bowling alley on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sevierville resort provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (heating)

Food & Drink

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Thirsty Miner Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mountain Marketplace - Onsite coffee shop. Open daily.

Grizzly Grill - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Hiking/biking trails nearby
  • Ice skating on site
  • Golf lessons available nearby
  • Bowling alley on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • In-room coffee
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wilderness Smokies Hotel Sevierville
  • Wilderness Smokies Hotel
  • Wilderness Smokies Sevierville
  • Wilderness Smokies
  • Wilderness At The Smokies Hotel Sevierville
  • Wilderness Smokies Stone Hill Lodge Sevierville
  • Wilderness Smokies Stone Hill Lodge
  • Wilderness Smokies Stone Hill Sevierville
  • Wilderness Smokies Stone Hill
  • Wilderness at the Smokies Stone Hill Lodge
  • Wilderness at the Smokies - Stone Hill Lodge Resort
  • Wilderness at the Smokies - Stone Hill Lodge Sevierville
  • Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

You should know

  • The outdoor pool opens for the season in April.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.