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"Rooms could have been cleaner then they were bathtub was dirty. other then that everthing else was good pool was clean hallways were good " More

By a verified traveler on Tue 29 Jun 2021

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Hotel Description

Hotel near Island at Pigeon Forge in Pigeon Forge

In Pigeon Forge

Within a 10-minute walk of the hotel, you'll find Island at Pigeon Forge and Great Smoky Mountain Wheel. Also, Pigeon Forge Factory Outlet Mall is within half a mile (1 km) and Titanic Museum is within 2 miles (3 km).

Outdoor pool

This hotel features an indoor pool and a lazy river. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 154 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available. Housekeeping is available on request.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$49* Per night/room Dec 1 - Dec 2

Standard, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Kitchenette (Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Fireplace (Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Park Tower Inn ratings based on 44 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Park Tower Inn

Everyone (12) Couples (9) Family (18)
2 out of 5
Old run down .lazy river did not work.

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 5, 2021 by Front Desk

We are so sorry to hear you were unhappy with your store. We strive to make sure all of our guest have a pleasant stay. We are sorry that our pools were under maintenance for a small period of time, we strive to make sure our pools are up to all standards for our guests. We do hope to see you give us another chance.

5 out of 5
It was very good.

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 3, 2021 by Front Desk

Thank you for taking the time to leave us feedback, we greatly appreciate it and hope to see you soon again :)

2 out of 5
So let me start, The place stunk BAD(I can deal with that)! The floors had burn. Walls had rust I'm guessing from water damage. Jacuzzi did not work and a day before we left there was a tampon floating in the whirl pool!!

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 8, 2021 by Front Desk

We are so sorry to hear you were unhappy with your stay. We will be looking into this and addressing all issues immediately

3 out of 5
Rooms could have been cleaner then they were bathtub was dirty. other then that everthing else was good pool was clean hallways were good

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 30, 2021 by Front Desk

Thank you for your feedback, we appreciate it. Please know we are working hard on addressing all issues that arise and hope to see you give us a second chance.

1 out of 5
Our reservation was canceled by the hotel due to overbooking.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by Front Desk

We are so sorry this happen, we do apologize and hope that you will give us another chance.

2 out of 5
The undoor pool was closed for chemical maintenance the lazy river was not working the hot tub indoors and out door was disgusting....

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 19, 2021 by Front Desk

Thank you for your feedback, we appreciate it. We are sorry to hear you were unhappy with your stay. We are working hard to address all issues immediately.

5 out of 5
I liked all of the property

Posted by on May 16, 2021

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Comment from Hotel Management

May 26, 2021 by Front Desk

Thank you for your feedback.

2 out of 5

Posted by on May 12, 2021

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Comment from Hotel Management

May 26, 2021 by Front Desk

Thank you for your feedback.

1 out of 5
This hotel has a MAJOR mold problem. The first room we were put in smelled of black mold. So bad the eyes watered… They moved us to a room that only the Bathroom smelled of mold. The pool was disgusting! It was Green water! The Carpet going down to the pool was filled with mold, the walls were layered with dirt, mildew and mold. The phone in the 2nd room we were in did not work, the TV was from the 90's, and the bed was Rock hard, pillows felt a pillowcase over concrete slabs. This is by far the worst hotel I have ever stayed at. I will NEVER stay here again, I HIGHLY suggest you fork out the extra 20.00 a night and get a Hotel that will not make you sick. Saving that money is just not worth it. This was horrible, absolutely putrid!

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 26, 2021 by Front Desk

Thank you for your feedback. We will be addressing your concerns. We are under new management and hope to see you give us another chance

1 out of 5
My family had 2 rooms for 2 nights. When we arrived at 7 p.m. there was a crowd in and outside of the lobby. This was apparently do

Posted by on Apr 22, 2021

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Comment from Hotel Management

May 26, 2021 by Front Desk

Thank you for your feedback. We will be addressing your concerns. We are under new management and hope to see you give us another chance

Property Features

Park Tower Inn offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a spa tub. Public spaces have free WiFi. Tour/ticket assistance, an arcade/game room, and coffee/tea in a common area are also featured at Park Tower Inn. Free self parking is available. This Pigeon Forge hotel is smoke free.

  • 154 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Lazy river
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Park Tower Inn offers 154 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a lazy river.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 5.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 5 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Tower Inn Pigeon Forge
  • Park Tower Inn
  • Park Tower Pigeon Forge
  • Park Tower
  • Park Hotel Pigeon Forge
  • Park Tower Inn Pigeon Forge Tenn
  • Park Tower Hotel Pigeon Forge
  • Park Tower Inn Hotel
  • Park Tower Inn Pigeon Forge
  • Park Tower Inn Hotel Pigeon Forge

You should know

  • The seasonal pool will open April 01 and close October 24.
  • Pool access available from 9:00 AM to midnight.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.