You'll find Tanger Outlets and WonderWorks within 2 miles (3 km) of this hotel. Titanic Museum and Island at Pigeon Forge are also within 3 miles (5 km).
Free water park, indoor pool
Free water park access and an indoor pool are featured at this smoke-free hotel. Bring the family and enjoy the lazy river, free kid's club, and mini golf. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi.
Free WiFi, kitchens
The 233 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with digital channels. Limited housekeeping is available.
Aug 26, 2021 by Heather, Customer Service Agent
Thank you for the nice review. We are so glad you enjoyed your time with us, and we look forward to seeing you again soon.
Apr 12, 2021 by Heather, Customer Service Agent
Thank you for taking the time to write a review about your recent stay with us. What you describe is certainly not standards that over a million guests have come to love about staying with us. Again we have resolved the issues you reported and hope you will return to the area.
Apr 8, 2021 by Heather, Customer Service Agent
We are glad you had a good overall stay with us and apologize for the lengthy check-in . We look forward to seeing you again soon.
Feb 10, 2021 by Heather, Customer Service Agent
Thank you for taking the time to review your recent stay with us. We appreciate the kind words for our COVID-19 cleaning policy for the indoor waterpark/pool. We look forward to seeing you again soon.
Nov 18, 2019 by Heather, Customer Service Agent
Thank you for taking the time to leave a review. We are glad you enjoyed your time with us. We do keep the pool heated to 82 degrees year round. We look forward to seeing you again.
Jul 29, 2019 by Heather, Customer Service Agent
Thank you for taking the time to do a review. We apologize for the delay in check in. We are glad you enjoyed the pool and we hope to see you again soon.
Jun 18, 2019 by Heather, Customer Service Agent
Thank you for the 5 star review. We look forward to seeing you again soon.
May 22, 2019 by Heather, Custome Service Agent
Thank you for taking the time to leave a review. We are glad you enjoyed the new Phase 3 units. We look forward to having you stay with us again soon.
Nov 6, 2018 by Heather, Customer Service Agent
Thank you for the 5 star review. We are glad you found us to be one of the best places you have stayed at. We look forward to seeing you again soon.
The following facilities or services will be unavailable from March 3 2021 to June 2 2022 (dates subject to change):
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free. This 3.5-star Sevierville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Resort at Governor's Crossing offers 233 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sevierville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on a limited basis.
An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, and a sauna.
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).