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4.8 out of 5

"It was very convenient as more centrally located. The staff was very courteous and gave excellent recommendations for restaurants to eat at nearby. " More

By a verified traveler on Thu 27 May 2021

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Hotel Description

Family-friendly hotel with free water park access, connected to the convention center in Pigeon Forge

Heart of Pigeon Forge

Stay at this Pigeon Forge hotel and you'll be within half a mile (1 km) of LeConte Center At Pigeon Forge and 2 miles (3 km) of The Ripken Experience - Pigeon Forge. Island at Pigeon Forge and The Track are also within 2 miles (3 km).

Renovated in 2020

This hotel features free water park access, 2 spa tubs, and a restaurant. Bring the family and enjoy the mini golf, children's pool, and waterslide. Enjoy the indoor pool and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 156 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$100* Per night/room Dec 1 - Dec 2

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Jacuzzi Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Accommodation By Willow Brook Lodge ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Accommodation By Willow Brook Lodge

Everyone (5) Couples (2) Family (5)
5 out of 5
It was very convenient as more centrally located. The staff was very courteous and gave excellent recommendations for restaurants to eat at nearby.

Posted by on May 27, 2021

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Comment from Hotel Management

May 28, 2021 by Donna

Dear Guest, We love to eat and when we find the best places, we love to share them with our guests. That's one of the best part of vacation! Thank you for visiting, come again soon.

5 out of 5
Located right in Pigeon Forge! Close to everything, easy in and out parking lot.

Posted by on May 1, 2021

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Comment from Hotel Management

May 3, 2021 by Donna

Dear Guest, Thank you for the 5 of 5 Review and for the nice comments. We hope you had a great time in our Beautiful area and plan to visit again soon.

5 out of 5
Loved how close this property was close to everything! Loved our stay and we’ll be looking forward to staying here again.

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 10, 2020 by Donna

And we look forward to your next visit! Thank you so much for the nice review and comments. We are so glad you came.

5 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 29, 2019 by Donna

Thank you for the 5 out of 5 Review. We appreciate your visit!

5 out of 5
liked everything about it.everything was so clean and the staff were very helpful with directions and advice about different things we had questions about.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 16, 2019 by Donna

Thank you for choosing to visit Willow Brook Lodge. We hope you had a great time in Pigeon Forge. We are pleased that our staff was able to assist you. We appreciate our guests and want their visit to Pigeon Forge to be memorable!

5 out of 5

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 12, 2019 by Donna

Thank you very much for visiting Willow Brook and for the 5 out of 5 Review. We hope you had a wonderful time in Pigeon Forge. Come see us again soon!

5 out of 5
All the staff from the front desk to the cleaning staff were very nice and very helpful..,,, Rooms and whole motel were really clean.

Posted by on May 21, 2019

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Comment from Hotel Management

May 21, 2019 by Donna

Dear Guest, Thank you for your review. We value our guests and their opinions. We hope you had a wonderful time and made lots of great memories. Please come see us again.

5 out of 5
Very nice, updated rooms. I like that there was no carpeting! Hardwood looking floors are nice because I don't feel carpeting can be kept as clean.

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 29, 2019 by Donna

Thank you for your 5 out of 5 Review! We are working to switch all rooms from carpet to tile. We want to provide the best to our guests. Thank you for allowing us to serve you.

5 out of 5

Clean rooms, nice facilities , friendly staff

Clean room, friendly staff , nice breakfast, kids loved the indoor pool.

Posted by on Mar 19, 2018

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4 out of 5

Pleased with Willow Creek Lodge

Our two rooms were very clean with comfortable beds. It was easy to find and the staff was very accommodating. The children enjoyed the indoor pool. The breakfast was good and the dining area was clean.

Posted by , from Simpsonville SC on Dec 24, 2017

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About the Accommodation By Willow Brook Lodge

Location 3035 Parkway, Pigeon Forge, TN 37863

Property Features

Accommodation By Willow Brook Lodge offers its guests a complimentary water park, 2 spa tubs, a waterslide, and an indoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, a seasonal outdoor pool, and tour/ticket assistance are also featured at the family-friendly Accommodation By Willow Brook Lodge. Self parking is free. A complete renovation of Accommodation By Willow Brook Lodge was completed in April 2020. Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 156 guestrooms or units
  • 5 levels
  • 2 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Accommodation By Willow Brook Lodge has a restaurant on site.

Nearby Activities

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a complimentary water park and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Miniature golf on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Hunting nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Scooter/moped rentals nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Accommodation Willow Brook Lodge Pigeon Forge
  • Accommodation Willow Brook Lodge
  • Accommodation Willow Brook Pigeon Forge
  • Accommodation Willow Brook
  • Accommodation By Willow Brook
  • Accommodation By Willow Brook Lodge Hotel
  • Accommodation By Willow Brook Lodge Pigeon Forge
  • Accommodation By Willow Brook Lodge Hotel Pigeon Forge

You should know

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.