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4.4 out of 5

"The staff were friendly.. the rooms were clean was a nice place to stay " More

By a verified traveler on Fri 08 Sep 2023

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Hotel Description

Hotel near Titanic Museum in Pigeon Forge

On river

Within a 10-minute walk of the hotel, you'll find Titanic Museum and Hatfield and McCoy Dinner Show. Tanger Outlets and Island at Pigeon Forge are also within 3 miles (5 km).

Free perks

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A lobby fireplace, a picnic area, and luggage storage are also on offer.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Oct 1 - Oct 2

Family Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Grand Suite, 1 Bedroom, Hot Tub, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 2 Queen Beds, Balcony, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pigeon River Inn ratings based on 42 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pigeon River Inn

Everyone (18) Couples (6) Family (12)
5 out of 5
The staff were friendly.. the rooms were clean was a nice place to stay

Posted by on Sep 8, 2023

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Comment from Hotel Management

Sep 8, 2023 by Jay

Thanks for a great review. Your feedback is important to us, and yours indicates you had a swell time. Looking forward to having you again.

5 out of 5

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 15, 2023 by Jay

Thank you for the 5 out of 5 review! We are happy to hear that you enjoyed your stay with us. We hope you choose to stay with us again the next time you are in the area.

5 out of 5

Posted by on Aug 12, 2023

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Comment from Hotel Management

Sep 2, 2023 by Jay

Thank you, Kevin for your excellent rating! We hope you choose to stay with us again the next time you are in the area.

5 out of 5
this property was awesome. its rated 2 stars but is more of a 3 or 3.5. we will be back. location was perfect.

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 8, 2023 by Jay

Thank you for taking time and leave us a review and excellent rating! hope to see you back in soonest future!

4 out of 5
All was good convenient to all was relaxing and quiet

Posted by on Aug 3, 2023

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Comment from Hotel Management

Aug 3, 2023 by Jay

Thank you, James for taking the time to leave us a great review. We are happy to hear that you had a relaxing stay and we hope to see you again soon.

2 out of 5
So I usually don’t write reviews but just so others know. This facility had decent reviews, so much so that we decided to stay here due to price rather than our usual best western apple valley plus (which we love). It was only one night so we thought it would be fine however… the beds were not comfortable, the air felt humid and hot on all the floors except the first floor, the rooms (curtains and shower curtains) appeared dirty/worn. There is a single elevator which is slow especially when there are multiple groups needing to use it… and to top it off we found 2 small roaches in our room the next morning - this was on the third floor so I don’t want to know about the rest of the building. Overall we regretted that we did not stay at our usual hotel and will not stay here nor recommend this hotel to others.

Posted by on Jul 30, 2023

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Comment from Hotel Management

Jul 30, 2023 by Jay

Thanks for your review. It's unfortunate you didn't raise these issues with us during your short stay so we could address in real time, but we will check them, nonetheless. Best of luck in your future travels.

4 out of 5

Posted by on Jul 14, 2023

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Comment from Hotel Management

Aug 3, 2023 by Jay

thank you for taking time and leave us high rating! We hope you had enjoyed your stay and please see us back when you are back in town.

4 out of 5

Posted by on Jul 12, 2023

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Comment from Hotel Management

Aug 1, 2023 by Jay

Thank you for taking time and leave us rating . we hope that you had enjoy your stay and hope to see you back when you are in town .

4 out of 5

Posted by on Jul 8, 2023

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Comment from Hotel Management

Jul 28, 2023 by SG

John, Thank you for rating your stay with us! We appreciate hearing from you, and hope you will remember us when planning your next visit to Pigeon Forge.

3 out of 5
Front desk no smiles, elevator very slow so had to walk steps, carpets need deep cleaned,roach in bathroom,no counter space . The person who came in and cleaned the room while we were gone did do a good job. This place just needs updated and friendlier front desk staff.

Posted by on Jun 20, 2023

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Comment from Hotel Management

Jun 20, 2023 by Jay

Thank you for taking the time to leave us a review. We are sorry to hear that you did not enjoy your stay with us. We will address your concerns with our staff. We hope you will give us another chance the next time you are in the area.

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and a vending machine are also featured at Pigeon River Inn. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pigeon River Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parking for SUVs, RVs, buses, trailers, and large vehicles is not available.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Pigeon River Inn Pigeon Forge
  • Pigeon River Inn
  • Pigeon River Pigeon Forge
  • Pigeon River Hotel Pigeon Forge
  • Pigeon River Inn Hotel
  • Pigeon River Inn Pigeon Forge
  • Pigeon River Inn Hotel Pigeon Forge

You should know

  • The seasonal pool will open April 04 and close September 30.
  • Pool access available from 9:30 AM to 11:00 PM.
  • Up to 4 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.