6/10 Okay
Elizabeth, Dumfries
Apr 24, 2024
Liked: Cleanliness, property conditions & facilities
It's a new/newish building in a location convenient to I-81 yet decently quiet. It's on a residential road. Nearby shopping and restaurants. While arriving late to Monday's breakfast was my misunderstanding, the sudden closure of the indoor pool was a downer. Upon check-out, the front-desk manager failed to juggle an in-person client (me) and an on-the-phone client simultaneously and professionally. Maybe young folks are simply out-of-tune here. Folks of a certain age know they need to put the phone caller on hold and get the in-person client settled and gone ASAP. Housekeeping staff, a mixed bag. One friendly and helpful woman. Others, cool to snippy. Saturday night check-in desk attendant also friendly. I don't need a red carpet. Just acknowledge that I'm present and demonstrate just a slither of appreciation... Would I stay here again? Sure. It's a nice building in a good mixed-use location. And now that I know what not to expect of this staff, I would govern myself accordingly.