Skip to main content
Beginning of main content
4.3 out of 5

"My room was not ready. They gave me a new room and the toilet is not working properly. Kept running. Side entrance door does not lock. Room lock does ... " More

By a verified traveler on Fri 15 Dec 2023

Enter dates to see availability

Hotel Description

Hotel perfectly located for exploring Winchester

Heart of Winchester

You'll be within half a mile (1 km) of Valley Health and 2 miles (3 km) of Shenandoah University with a stay here. Jim Barnett Park and Apple Blossom Mall are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room May 5 - May 6

Efficiency, Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sleep Inn & Suites ratings based on 27 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sleep Inn & Suites

Everyone (13) Couples (4) Family (4)
3 out of 5
My room was not ready. They gave me a new room and the toilet is not working properly. Kept running. Side entrance door does not lock. Room lock does not lock securely. Shared room door does not lock properly.

Posted by on Dec 15, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 16, 2023 by Manager

Hello Jimmy,Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We value your feedback and will work to address these maintenance issues. Our team strives to ensure a positive experience for all guests.

4 out of 5
Quick check in, pool was warm, quiet, convenient to shopping and food. Cleaning could use some attention. Beds clean and tables too but Our room had splatters and hand prints and dirt all over the walls. The bathroom exhaust fan was very dirty. Good breakfast waffles oatmeal cereal bagels muffins

Posted by , from Ruther Glen on Nov 5, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 6, 2023 by Guest Relation Management

Hi Josephina,Thank you for sharing your feedback about your recent stay at our hotel. We are pleased to hear that you had a quick check-in and that the pool was warm, quiet, and convenient to shopping and dining options. We also appreciate your comments about the cleanliness of the room and the facilities. Your feedback is important, and we will address these concerns with our housekeeping team to ensure a higher standard of cleanliness in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4 out of 5
It was fine

Posted by on Sep 3, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 4, 2023 by Guest Relation Management

Hi Gail,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a fine stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

5 out of 5

Posted by on Jul 29, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 19, 2023 by Manager

Hello Rebecca,Thank you so much for the incredible rating. We look forward to your next visit.

5 out of 5
It was a nice place with a good breakfast.

Posted by on Jun 19, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 20, 2023 by Guest Relation Management

Hi Nicholas,We're glad to hear that you enjoyed your stay at our hotel and that you found the place to be nice. It's great to know that you also enjoyed our breakfast offerings. We strive to provide a satisfying experience for our guests, and positive feedback like yours motivates us to keep up the good work. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

4 out of 5
The hotel was sufficient for a night while we were passing through. The pool and exercise room were not great, but they were better than nothing at all. The staff was pleasant, as was our room.

Posted by on Aug 30, 2022

Was this review helpful to you?
Comment from Hotel Management

Aug 31, 2022 by Guest Relation Management

Hi Joshua,Your rating and review are much appreciated. We are glad that you had a great stay and that our staff provided you with great hospitality. Your satisfaction is important to us and we will be using the feedback you provided to make improvements and enhancements to ensure we offer an exceptional experience for our guests. It is our hope to have you again on one of your future visits to the area and provide you with a much greater stay!

2 out of 5
jacuzzi room waste of money, jacuzzi in 216 does not work properly

Posted by on Jul 16, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 17, 2022 by Manager

Hello karyelle, We can't thank you enough for sharing your feedback with regards to our room and comments about our jacuzzi. We hope to see you again to provide you with an exceptional level of service and hospitality.

5 out of 5

Posted by on May 21, 2022

Was this review helpful to you?
Comment from Hotel Management

Aug 20, 2022 by Manager

Hello Marcy,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

4 out of 5
A bit run down and worn but overall decent.

Posted by on Feb 11, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 12, 2022 by Manager

We appreciate the comments, especially with regards to your opinion of our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

5 out of 5
Helpful front desk

Posted by , from Alexandria on Oct 23, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 26, 2021 by General Manager

Dear Lisa, We enjoyed hosting you at Sleep Inn & Suites Winchester. Our team aims to be helpful and attentive, and we're so pleased you appreciated our hospitality. Come back to see us again next time you are in town!

Property Features

Sleep Inn & Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Sleep Inn & Suites also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This Winchester hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Sleep Inn & Suites offers 72 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Hotel Winchester
  • Sleep Inn Winchester
  • Sleep Inn & Suites Hotel
  • Sleep Inn & Suites Winchester
  • Sleep Inn & Suites Hotel Winchester

You should know

  • Pool access available from 9 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Winchester-Hotels-Sleep-Inn-&-Suites.h892882-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Winchester-Hotels-Sleep-Inn-&-Suites.h892882-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Winchester-Hotels-Sleep-Inn-&-Suites.h892882-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.