"My room was not ready. They gave me a new room and the toilet is not working properly. Kept running. Side entrance door does not lock. Room lock does ... " More
Heart of Winchester
You'll be within half a mile (1 km) of Valley Health and 2 miles (3 km) of Shenandoah University with a stay here. Jim Barnett Park and Apple Blossom Mall are also within 2 miles (3 km).
Free perks
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.
Dec 16, 2023 by Manager
Hello Jimmy,Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We value your feedback and will work to address these maintenance issues. Our team strives to ensure a positive experience for all guests.
Nov 6, 2023 by Guest Relation Management
Hi Josephina,Thank you for sharing your feedback about your recent stay at our hotel. We are pleased to hear that you had a quick check-in and that the pool was warm, quiet, and convenient to shopping and dining options. We also appreciate your comments about the cleanliness of the room and the facilities. Your feedback is important, and we will address these concerns with our housekeeping team to ensure a higher standard of cleanliness in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
Sep 4, 2023 by Guest Relation Management
Hi Gail,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a fine stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!
Aug 19, 2023 by Manager
Hello Rebecca,Thank you so much for the incredible rating. We look forward to your next visit.
Jun 20, 2023 by Guest Relation Management
Hi Nicholas,We're glad to hear that you enjoyed your stay at our hotel and that you found the place to be nice. It's great to know that you also enjoyed our breakfast offerings. We strive to provide a satisfying experience for our guests, and positive feedback like yours motivates us to keep up the good work. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
Aug 31, 2022 by Guest Relation Management
Hi Joshua,Your rating and review are much appreciated. We are glad that you had a great stay and that our staff provided you with great hospitality. Your satisfaction is important to us and we will be using the feedback you provided to make improvements and enhancements to ensure we offer an exceptional experience for our guests. It is our hope to have you again on one of your future visits to the area and provide you with a much greater stay!
Jul 17, 2022 by Manager
Hello karyelle, We can't thank you enough for sharing your feedback with regards to our room and comments about our jacuzzi. We hope to see you again to provide you with an exceptional level of service and hospitality.
Aug 20, 2022 by Manager
Hello Marcy,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Feb 12, 2022 by Manager
We appreciate the comments, especially with regards to your opinion of our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.
Oct 26, 2021 by General Manager
Dear Lisa, We enjoyed hosting you at Sleep Inn & Suites Winchester. Our team aims to be helpful and attentive, and we're so pleased you appreciated our hospitality. Come back to see us again next time you are in town!
Sleep Inn & Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Sleep Inn & Suites also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This Winchester hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Sleep Inn & Suites offers 72 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.