4/10 Poor
Juliet
Traveled with family
May 26, 2024
Disliked: Cleanliness, amenities
If I can I will share photos. I question if our 2 queen bed “suite” was cleaned before we were checked in at 7:30pm. There was some type of spill stain on the floor of the bathroom's which easily came up when I wiped it with moist paper. What looks like black mold in the seam of the tub & something on the floor of the tub/shower. Looked like black streaks. There was a stain on the carpet near the bed, not sure if carpet was vacuumed before we came in. Overall the place smelled bad, (reception & stairwell) - room smelled bad!
I wonder if they train cleaners AT ALL!! We stayed ONE NIGHT and In was concerned bit my family told me to just “deal with it” cause it was only one night. Our stay was JUST GROSS, but there is no completion there so I guess they can cut corners. OH - The advertised pool WAS CLOSED on Memorial Day weekend, the start of summer. We were so disappointed. The staff said it was because they were “waiting to be cleared by health department” yeah, here’s a tip owners - start that process in MARCH so you’re ready for summer opening weekend! I completely over spent for this hotel, not as advertised and DIRTY/GROSS!!
Bring cleaning supplies everyone OR check in early and MAKE THEM CLEAN YOUR ROOM while you stand there and watch. Ugh… GOOD LUCK!