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Playa Palms Beach Hotel

4.0 star property
4-star beachfront aparthotel near Playa del Carmen Main Beach

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Reception
Ocean Front Studio | Private kitchenette | Fridge, microwave, stovetop, espresso maker
Ocean Front Studio | Premium bedding, in-room safe, laptop workspace, blackout drapes
Ocean Front Studio | Private kitchenette | Fridge, microwave, stovetop, espresso maker
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Room

  • 725 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

8.1/10 Very Good
  • 480 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

8.7/10 Excellent
  • 545 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

  • 665 sq ft
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

8.3/10 Very Good
  • 675 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

8.6/10 Excellent
  • 526 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Rooftop pool
The Palm at Playa
Pool
Hot Tub
All inclusive
Parking included
4.1 out of 5, Very Good, (1013)
The price is $72
per night
$102 total
includes taxes & fees
Jun 9 - Jun 10
The Palm at Playa

About the neighborhood

Playa del Carmen

On the beach.At this Downtown Playa del Carmen aparthotel, you'll be well placed to visit Playa del Carmen Main Beach and Quinta Avenida, both steps away. Calle 12 and Calle Corazón are also within half a mile (1 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Sonora Prime – Playa del Carmen - 3 min walk
  • Hacienda Tequila - 4 min walk
  • Aldea Corazón - 4 min walk
  • Las Camelias - 4 min walk
  • Zenzi Beach Bar & Restaurant - 3 min walk

About this property

Entire place

Playa Palms Beach Hotel

4-star beachfront aparthotel near Playa del Carmen Main Beach
Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services. A complete renovation of Playa Palms Beach Hotel was completed in April 2017.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1997
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18 holes of golf on site
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Palms Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-out is available.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

How close is Playa Palms Beach Hotel to the airport?

Playa Palms Beach Hotel is 21.2 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Playa Palms Beach Hotel?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on Jun 9, 2024 start from $80.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Playa Palms Beach Hotel have an airport shuttle?

Playa Palms Beach Hotel offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 100 per vehicle, one-way.

How close is Playa Palms Beach Hotel to the beach?

This aparthotel is on a private beach. Don't forget your sunscreen!

Does Playa Palms Beach Hotel offer free breakfast?

Free breakfast isn’t provided at Playa Palms Beach Hotel, but continental breakfast is offered for a fee of USD 7 for adults and USD 7 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Playa Palms Beach Hotel?

No, there is no casino at this aparthotel, but Riviera Gran Casino (7-min walk) is nearby.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Playa Palms Beach Hotel?

Free parking is not available at this aparthotel.

Does Playa Palms Beach Hotel have a pool?

Playa Palms Beach Hotel features an outdoor pool.

Does Playa Palms Beach Hotel have a spa?

There are no spa services available at this aparthotel.

How close is Playa Palms Beach Hotel to downtown Playa del Carmen?

Playa Palms Beach Hotel is 0.2 mi away from Playa del Carmen.

Playa Palms Beach Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 710 out of 1375 reviews" "
Rating 8 - Good. 410 out of 1375 reviews" "
Rating 6 - Okay. 135 out of 1375 reviews" "
Rating 4 - Poor. 52 out of 1375 reviews" "
Rating 2 - Terrible. 68 out of 1375 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARCUS A

Liked: Cleanliness, amenities, property conditions & facilities
Was very nice in every way
Stayed 5 nights in Feb 2024

10/10 Excellent

Dallas

Liked: Cleanliness, property conditions & facilities
What I found unique about the ocean front was the harboring of the fishing boats. Every morning before dawn it was enjoyable watching the fishermen take their clients out fishing. Reminds me of a time when life was simple.
Stayed 4 nights in Feb 2024

6/10 Okay

david

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Host were not very polite or too helpful. Pool is not heated, overall it was ok.
Stayed 3 nights in Feb 2024

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
One step to the ocean, hammocks in the private balconies and the best staff ever made this hotel 5-stars for me. Some minor wear signs are not counted at all! Our family had very pleasant experience.
Stayed 4 nights in Feb 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cute hotel right on the beach and very quiet. Staff were great. Views were fantastic plus amenities in the room were useful.
Stayed 5 nights in Feb 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Oceanfront location is very good. Negatives, the office mishandled my reservation made weeks in advance, causing a room change after the first night. Neither Expresso machine worked, just a regular coffee maker in the rooms would have been great. Both rooms had minor floods, the first from the malfunctioning expresso machine, the second from rain the final night. No maid service after requesting in the second room. I cleaned the dishes.
Stayed 3 nights in Feb 2024

8/10 Good

DIANA

Stayed 4 nights in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel on the beach
Stayed 2 nights in Feb 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Due to beach erosion, the beach isn't very big. The beach area, with lounge chairs, is still very inviting. There are bigger beaches very close to the hotel and you can walk the beach from the hotel to the bigger beaches. The property is within walking distance to restaurants on the beach, other restaurants on nearby streets, and 5th Ave with with shops, bars, clubs, restaurants, taxis, etc. The staff is extremely helpful, kind and willing to book your trips to nearby activities.
Stayed 5 nights in Feb 2024

10/10 Excellent

Hans-Georg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Playa Palms is a small hotel right on the water. It is located on a small, quiet street, yet close to the noisy/lively 5th Ave. It is a lovely place with its white balconies and patios. A narrow pool invites to cool down. Beach chairs await every day. The water is not great for swimming because of anchored fishing boats right there but a large public beach is very close. The staff was super friendly. Our room was spacious, very clean, nicely outfitted, with a nice bath and patio. We enjoyed this hotel and would recommend it.
Stayed 7 nights in Feb 2024