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Riu Palace Mexico - All Inclusive

4.0 star property
4-star beachfront property near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Riu Palace Mexico - All Inclusive

Fountain
Minibar, in-room safe, blackout drapes, iron/ironing board
6 restaurants, breakfast, dinner served; Italian cuisine
Property grounds
Reception
Reviews
8.8

Excellent

Popular amenities

  • All inclusive
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Hot TubHot TubHot Tub
  • Pool

Explore the area

Map
Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationQuinta Avenida5 min drive
  • Popular LocationXcaret Eco Theme Park13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive

Room options

View all photos for Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (C)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Jetted Tub (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (C)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior (U))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (U))

7.6/10 Good
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (M)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (M)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (L)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (U)

10/10 Exceptional
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior (L))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (L))

10/10 Exceptional
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (L)

  • 501 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (M)

8.8/10 Excellent
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C)

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (U)

10/10 Exceptional
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (B2C)

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (U)

7.8/10 Good
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (E)

8.6/10 Very Good
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C CAN)

  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Jetted Tub (B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (B2C CAN)

  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Superior (E))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (E))

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C CAN)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Superior, B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior, B2C CAN)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Garden View (M)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C)

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (Superior, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior, B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (L)

8.2/10 Very Good
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior (C))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (C))

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Suite Superior

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Superior

Minibar, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Superior

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Superior

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
4.1 out of 5, Very Good, (3324)
The price is $556
per night
$675 total
includes taxes & fees
Jun 15 - Jun 16
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About the neighborhood

Playa del Carmen

Beachfront retreat .Your stay at this Playacar property places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Also, Piste Cyclable sur Paseo Xaman-Ha is within half a mile (1 km) and Mayan Ruins of Playacar is within 2 miles (3 km).

What's nearby

  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 12 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive

Restaurants

  • Rosa Roja - 1 min walk
  • Starbucks - 3 min walk
  • Restaurante Miramare - 10 min walk
  • Restaurante Uxmal - 11 min walk
  • La Barra Artesanal - 5 min walk

About this property

Riu Palace Mexico - All Inclusive

4-star beachfront property near Playa del Carmen Main Beach
Riu Palace Mexico - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Riu Palace Mexico - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. A children's pool, a sauna, and spa services are also featured at the family-friendly Riu Palace Mexico - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 1 building
  • 434 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Riu Palace Mexico - All Inclusive offers 434 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova has massage/treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riu Palace Mexico - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace
Riu Palace All Inclusive
Riu Palace Mexico
Riu Palace Mexico All Inclusive
Riu Palace Mexico All Inclusive Playa del Carmen
Riu Mexico
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Playa Del Carmen
Rui Palace Mexico
Mexico Palace Riu
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
Riu Mexico Inclusive inclusiv

Frequently asked questions

How close is Riu Palace Mexico - All Inclusive to the airport?

Riu Palace Mexico - All Inclusive is 19.9 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Riu Palace Mexico - All Inclusive?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Riu Palace Mexico - All Inclusive on Jun 2, 2024 start from $282.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Riu Palace Mexico - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Riu Palace Mexico - All Inclusive.

How close is Riu Palace Mexico - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Riu Palace Mexico - All Inclusive offer free breakfast?

Riu Palace Mexico - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Riu Palace Mexico - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Riu Palace Mexico - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Riu Palace Mexico - All Inclusive?

This property offers free self parking.

Does Riu Palace Mexico - All Inclusive have a pool?

Riu Palace Mexico - All Inclusive features 4 outdoor pools and a children's pool.

Does Riu Palace Mexico - All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does Riu Palace Mexico - All Inclusive have a spa?

Pamper yourself with a day at Renova, where you can enjoy beach massages.

How close is Riu Palace Mexico - All Inclusive to downtown Playa del Carmen?

Riu Palace Mexico - All Inclusive is 2 mi away from Playa del Carmen.

Riu Palace Mexico - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1003 reviews" "
Rating 8 - Good. 228 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERTO, CORONA

Liked: Cleanliness, staff & service, property conditions & facilities
Happy happy happy we like it all
Stayed 7 nights in May 2024

10/10 Excellent

Timothy Karl, Park Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food! Especially liked the guacamole restaurant! Steak and shrimp and steak and lobster yummy.
Stayed 7 nights in Feb 2024

10/10 Excellent

Hilda Del Carmen, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff are wonderful! The room is outdated but clean. There are activities thru out the entire day.
Stayed 5 nights in Feb 2024

2/10 Terrible

Vida

Stayed 15 nights in Feb 2024

8/10 Good

Milka Millie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Conception

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the big clean beach area, lots of seating. But the pool was inconvenient as people were saving loungers. They were empty for hours, I think there should be rules enforced about that.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was spread out and lots of beach front property but it wasn’t overwhelming and overcrowded.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything's were excellent !
Stayed 5 nights in Feb 2024

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a beautiful beach!!
Stayed 5 nights in Feb 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024